Terrible experience. Writing to formally address my ongoing concern's regarding the defective…read moreconcrete work using Loyal Construction, completed at my address. Dual projects were performed in August 2023 projects included as stamped colored patio and driveway. Upon completion concerns for raised due to incorrect color and discoloration blocks. Countless promises were made, no permits, excuses to fix. Submitted to Attorney General with 45 pages of supporting evidence. Finally was determined in 2025. Concrete company determined inferior concrete but would not pay. Loyal Construction said not paying for fix. Tyler offered to correct the patio and driveway for $20,000. No mention on providing a breakdown on 2 projects. Thoroughly researched company and promises were made to help veterans and disable clients.

I just got my driveway replaced this week and the work was efficient and professional...Tyler and…read moreKyle keep me updated throughout the process...Strongly recommend...

I have used Kenmar carpet for several of my rental properties over the years. Mike is awesome -…read moreprompt, professional, patient, and helpful. The installers were awesome as well - flexible, efficient, kind, and diligent. I will continue to use Kenmar when I need carpet! Thank you!

The installation went smoothly. They moved furniture to clear space to install the padding and…read morecarpet in the living room/dining room, two stairways, and a hallway. When completed, everything was back in place.

Mike the owner gives you his cell number. He is always available. He saved me over $4000. His…read morequality is great. His crew is great and put up with me asking questions. You won't regret working with him which is easy

All Weather Roofing recently did our shingled roof. They were efficient, dependable and gave us a…read moregood price. They did a great job with clean-up as well. The new roof adds a lot to the appearance of our home. Thanks, Mike!

Had a sewer backup while doing a jetting and the plumber called Cleveland Water & Fire Restoration…read moreto come help. They took lots of pictures and set up fans and humidifiers until the cleanup team could come out. Billy Luke and Leon came out today and did amazing job getting all the sewage and sediment out. In 3 hours They disinfected and sanitized, tore iut a wooden storage unit, ripped up damaged flooring, through out damaged items and carted it away. Everything is being handled through my home insurance by this company and I don't have to do anything once I field the claim. Highly recommend!!

In order to best understand how horribly scummy this company is, let's understand the background…read morefirst. I am a first time home buyer, who just bought a house in august. We realized we had a hole in the roof of an addition on the house towards the end of October. Water leaked in through this hole, soaking the frame within and finally leaking through the ceiling of the addition, which is when we actually noticed it. Unfortunately, by this point, the damage was done. From October through nearly the end of November, I was frantically calling contractors and roofers everywhere to get someone to fix all of this. Some would fix the roof, but couldn't fix the inside. Others would fix the ceiling but wouldn't touch a rolled roof. Eventually, I stumbled upon Keselman Construction Group, who said they would fix it all. And they suggested I also work with Cleveland Water and Fire Restoration - the worst partnership they have ever made. It all started out like a typical sales person pitch. The "first responder" would come out and take a million pictures, with the moisture meter and infra red camera to show me how much water damage I have everywhere (in this room and the garage that shares a roof). But it felt as if he didn't actually know what the workers were going to do, because he told me that CWFR would be able to demo things and haul all of the damaged items away. (They apparently don't do that btw, or at least, they workers they sent out said they don't do that) So he writes me a quote for $3500, and strongly advises me to open a claim. He pushily reassures me that insurance will cover everything and that they have a team dedicated to ensuring they get paid by insurance. So I open a claim. Worst mistake ever - because now they are going to rob us all blind. Here is the timeline following all of that mess: They send out first truck. The workers check it out and say they can't do anything because the hole isn't sealed. They also tell me they don't demo stuff, and probably won't be able to do anything in the garage. They leave. KCG seals the hole, I ask for a new quote because some time (2 weeks) has passed from the initial quote and the damage doesn't actually look that bad. CWFR comes back with a HIGHER quote of $5000. Mind you, nothing new has happened or changed for them to come back with an even higher number?! I call doug blake to discuss this new quote, to which he haughtily states ""I don't see why you're upset, insurance is going to pay for it." (tbh this is very rude and dismissive and not good customer service.) Whatever, I am tired of arguing and my house being a mess, so I let them come. They stated I had all this water/dampness in the inital quote in my addition and the garage, and yet all they addressed/mitigated was this 5' by 8' area in the addition. (see picture attached) How much do you think this would cost? For a little bit of 'antimicrobial spray' on the beam and in the garage, two fans, a dehumidifier, and an "air scrubber" that all ran off of MY electricity, they charged $4415. They didn't do anything else. If I were to do this again, I would've taken just a little bit longer to do more research as there are other water mitigation and mold removal companies that do a better job with communicating amongst their coworkers and respectfully with the customer. I would give this company negative stars if I could.

Foundation repair and installation of egress window done professionally. From obtaining permits to…read morethe final inspection the process went smoothly. All the guys involved in the project were a pleasure to work with. They carefully maneuvered all their equipment thru my yard and the house to disturb as little as possible. I truly appreciated their attention to detail.

Brian took a very long time to complete the job at my house. When he came back to "finish" areas I…read morehad been waiting months for him to complete, the grout didn't match the original grout, and it's very easy to see the discrepancy in the colors. In less than a year, pieces of grout fell off, and over 25' of grout cracked. Brian promised he, or his crew, would come to fix everything and pick up equipment he left at my house for over a year. After being pushed back 3 times during the course of 3-4 months for repairs, Brian stopped communicating and disappeared. He has a terrible work ethic (but wants his money immediately). I am now stuck with shoddy work and will have to pay someone else to fix his mess. DO NOT RECOMMEND.

Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

I would not do business with this company. They sold me carpet with the understanding that it would…read morebe ready to install on a determined date. I had to postpone from the original date, as the drywall installation wasn't complete. In spite of the additional time (7 data) they said the carpet was back ordered and would not even ship to the wholesaler for 2 more weeks. They asked that I go to their wholesaler and choose a new carpet. The only carpet that was similar and in stock was a much lesser quality and the warranty was 7 years instead of 25 years. However, they wanted to charge me the same amount as the original carpet order. I canceled the agreement and requested a refund. They've not refunded my deposit ($2500) in spite of several requests. I've filed a dispute with American Express. Ironically, I'm having the same carpet from the wholesaler installed by another company, removal, carpet and pad for $1600 less than RENEW FLOORING was charging me. It's very sad this has had to become an issue of public matter, but that's the consequence of disreputable service. #baitandswitch #refusingtorefund #renewflooring

10 stars if I could do that! We were on a huge deadline to get flooring done and Renew Floors came…read morethru. Hassle free and very very very excellent work was done. And so fast!!! Can't say enough good things about these guys. Jalife, Kevin, and Jose were just the best and we can't wait to work with this company again on our next project!!

They have completed multiple projects for us, including my own kitchen. Very pleased with their…read moreproducts and craftsmanship when installing.

BIG warehouse with lots of selections. We went on a Saturday morning and someone helped us right…read moreaway. They walked us throughout the whole warehouse to show the different countertop options. You get to choose the exact slab you want in your home! We LOVED knowing exactly how the countertop will look. We purchased these within a half hour of being there. The workers (in store and the ones that came to our house) were all very nice and answered all our questions. The countertops were installed about two weeks after visiting the store. Highly recommend!!!!!