I would not do business with this company. They sold me carpet with the understanding that it would be ready to install on a determined date. I had to postpone from the original date, as the drywall installation wasn't complete. In spite of the additional time (7 data) they said the carpet was back ordered and would not even ship to the wholesaler for 2 more weeks. They asked that I go to their wholesaler and choose a new carpet. The only carpet that was similar and in stock was a much lesser quality and the warranty was 7 years instead of 25 years. However, they wanted to charge me the same amount as the original carpet order. I canceled the agreement and requested a refund. They've not refunded my deposit ($2500) in spite of several requests. I've filed a dispute with American Express. Ironically, I'm having the same carpet from the wholesaler installed by another company, removal, carpet and pad for $1600 less than RENEW FLOORING was charging me. It's very sad this has had to become an issue of public matter, but that's the consequence of disreputable service. #baitandswitch #refusingtorefund #renewflooring read more

10 stars if I could do that! We were on a huge deadline to get flooring done and Renew Floors came thru. Hassle free and very very very excellent work was done. And so fast!!! Can't say enough good things about these guys. Jalife, Kevin, and Jose were just the best and we can't wait to work with this company again on our next project!! read more

Renew did a great job refinishing our whole first floor. Communication was great, they arrived on-time, and completed on schedule. Their price was competitive with the other quotes we obtained and their availability was good. read more

I interviewed at least 6 flooring companies before hiring ReNew Flooring. They were amazing. They repaired and refinished my beat-up 100-year-old floors, and the finished product was stunning. They also installed the bedroom carpeting, and they were very flexible with their scheduling so that I could comfortably empty the rooms one-by-one. They beat the prices of all the other quotes I received, and they went the extra mile on several occasions to make sure I was 100% percent happy. Most importantly, I want to emphasize that Jah'Life (the owner) is the most polite and respectful contractor I have ever met, even after working with dozens of highly competent companies. If you need work done on your floors, you need to call these guys. read more

I was in need of a flooring specialist for my outdoor covered porch floor (solid wood mahogany). The space was big; 49' x 11.5'; my timeline was extremely tight. After a quick Houzz search, I called ReNew Flooring and Jah' Life got back to me within 5 minutes. He stopped by the same day to give me a quote. (Coincidentally, his team was working on another house on my street when I called him - how lucky for me!) And, due to my schedule, he arranged to start the project later that same day! He was a savior for me! He was very professional and I was so happy to be working with someone like him. As he promised, his team of guys sanded and applied 4 coats of sealer to my porch floor and within 2 days the wood looked new again - absolutely fabulous!!! I would highly recommend RENEW FLOORING and Jah' Life and his team of guys who worked overtime to get my project done - and they did it right. He definitely has any future business from me from here on out. I can't say enough good things! 5 stars all the way! I am a very happy customer! read more

Renew flooring did a great job on refinishing our floors. They turned out amazing. They also finished our stairs as when the carpet was torn off we found out the stairs did not have floor tread or backers. They put down flooring and then stained that as well when this unexpectedly came up during the project. Jah Life is very responsive and great to work with as he truly cares about doing a good job and ensuring the job is done right the first time. Every employee who came to the house was very respectful of our home and extremely courteous. Would recommend Renew flooring to anybody who wants to refinish your flooring. Todd B. Chagrin Falls read more

Terrible company. They wrote a contract stating they would put three finishing coats on my floor but the applied only two coats and told me they were "doubling up" on the third coat. After sanding the floor, they cleaned up but dumped the dust pans on my front lawn and in my flower beds. For the final application of finish, they were at my house for less than 30 minutes, after being very late, one worker used my bathroom without permission, and managed to urinate down the side of the toilet and onto the floor. read more

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We were off to a rough start, I had my appointment scheduled 5 months prior to the date to start my floors. I called 3 weeks before my appointment to make sure we were all ready to go and was told they will be at my house between 9a-10:30am. The Saturday before my appointment, I called again to make sure we were all set for that Monday. I was told they didn't have me on their books nor was there a contract or deposit drawn. We got everything squared away that Saturday and they were to start my floors that Monday. Monday came 8am I get the call from Jahlife-they can't start the job until the next day. They did get the floors all sanded that Tuesday and was told they were going to be back first thing in the morning. First thing in the morning was 3pm, then I was told that they were going to finish the job that Saturday-no call no show on Saturday. I got a call on Sunday morning that they could fit me in, but I was at work and didn't get the message. I finally got a call that Monday and was told they would be at my house first thing in the morning and to pay the final payment to Powers. First thing in the morning was 12:30p. This job took over a week and there was so much lack of communication. I work many hours and 2 jobs and my mother took a week off work so there was somebody at the house to let the workers in the house and I had to miss work that Monday so they can finish my floors. My floors really do look great, but I am positive if it was not for Powers, Jeff and Kevin. My floors would have never gotten done. I was going to do my living room floors but I decided to look into another company. I would have Powers do my floors but not with the company of RENEW FLOORING. read more

These people took my money for carpet and viynal change, left the carpet incomplete and never show up for the viynal. They are under new name "renew flooring". They are irresponsible and do not even answer the phone. Stay away from them!!!! read more

Couldn't be happier with our floors. We had them refinished and stained and tHey came out absolutely beautiful! Ja Life was extremely accommodating and very professional. He went above and beyond to make sure we were pleased with everything. His team, Emmanuel and Kevin, etc, did fabulous work. Emmanuel came back to do some painting and he was incredible. We highly recommend Renew Flooring to anyone that would like work done on their hardwoods. read more