Stopped in to get a simple watch band replacement on a Seiko. Took less than 20 minutes and gave a…read more10% military discount. Quick, easy and affordable.

I was referred here by a San Dimas Costco optical employee to repair a pair a glasses frames with a…read morebroken arm that Costco was unable to repair and no longer carried. I went there on May 10, 2026 and it cost $55 to weld the arm on. It broke after one week. They offer a 6 mo warranty so yesterday June 11, 2026 I was at that mall for a birthday celebration, so took them in to be repaired once again (this is about a 30 mile drive from my home, so not convenient). The man who originally fixed them was not there. So I showed the man my receipt. The man who repaired them made a mistake on the receipt as to which arm was repaired, so the guy there (rude as all get out) said it would be another $55 to fix them because it was the opposite arm. I am not crazy. I know which arm broke off my glasses. He said he could see the repair on the arm that was intact. First of all, the arm that was repaired would barely close, and secondly, I took them home and looked through my jeweler's loupe and there is no repair visible on the attached arm. Furthermore, that arm is the one that opens and closes loosely as it always has. I could have bought a new pair of frames had I opted to spend ANOTHER $55 (and he said it was normally $75!!!) to have them fixed again. Obviously I didn't since the first repair lasted only a week. I will let the Costco staff know about this when I go to pick up my new glasses next week and hopefully the employee will stop referring customers to this place. Very expensive repair, lasted one week, and warranty was not honored.

This newer location is sooo nice inside! There is a security guy outside that opens the door for…read moreyou. Inside is so spacious and clean. In terms of stock, they do carry Rolex as other reviewers have noted. I recommend getting in contact with an employee to find what you're looking for. I was helped by Michelle a couple times. She is very professional! There is plenty of parking in their lot.

I had a very disappointing experience here…read more I came in looking at a Tudor Black Bay 54 and a Pelagos 39. The sales associate told me the Black Bay 54 is "not a dive watch," which is just factually wrong. Then she tried to show me a TAG Heuer Solargraph. I asked whether it was a quartz movement. She said no, "it's solar." I clarified that I understood it was solar-powered, but asked whether the movement itself was quartz. She still said no. When I pointed out the ticking seconds hand, she insisted that just because the seconds hand ticks doesn't mean it's quartz. At that point, it was clear she did not know the watches she was selling. I don't expect every salesperson to be an expert, but if someone is going to speak confidently, the basic information should be correct. The whole interaction came across as rude, dismissive, and uninformed. I walked out and will not be returning.

If you're searching for a preowned or new luxury watch, Tiger River is the place to go! Teresa was…read moresuch a joy to work with. She answered all of my questions in a timely manner and communicated everything from beginning to end! She helped me find my Rolex Submariner within 2 days and made my experience! From Rolex, AP, Patek Tiger River has them all. Make sure you check out their website and set an appointment if you wanna look at watches since its by appointment only. She does trade ins/sells/buys and offers reasonable deals. You won a customer today! Thanks again! Highly recommend Teresa to anyone trying to find their next luxury watch!

I purchased some jewelry and watches here at Tiger River. Arcadia has some of the best Jewelers,…read moreand decent prices around their stores. I was happy with some places I had encountered and looked at. I was a happy camper.

Great people to do business with! I sold them my watch here and the process was as easy as it could…read morehave been. They gave me a number online, and kept to it after seeing the watch in person. Was it all the money for the watch? Probably not, but I understand they need to make a profit and I'm okay with that. Also, beats trying to sell something on your own when you don't feel like dealing with people all day lol Will definitely go to these guys next time I want to move a watch on.

Great experience with Ben and the team! Their selection is very well curated and I would not…read morehesitate to do business with them.

Quick and honest service, very affordable as well. Brought in 2 watches for new batteries and one…read morewas unfortunately beyond repair. The gentleman who helped me be advised it was not worth the cost to repair due to its aged mechanics and hard to find parts. Will be coming back for any clock needs.

The guy is very good at his job and he is very knowledgeable and very reasonable with his pricing I…read morewould highly recommend this spot!!!! I love to support stores that are great at what they do! This store is worth visiting!!

I bought a Iwc pilot's watch here and am pleased with the watch and the buying experience. Their…read moreselection and supply of Iwc watches were great! I was surprised to see many popular models in front of my eyes. They sure look better in person! The price I paid wasn't the best but reasonable , compared to other places. The sales lady was very helpful, knowledgeable, and pleasant to deal with. I might go back and shop for new Omega watches!

Been here twice and have had the same terrible experience. First time, I was looking for a certain…read moreOmega which they didn't have that I needed for a Christmas. They could order but wouldn't be in on time which is fine but the second I said no, they walk me out the door like I'm wasting their time. Today, I walk in, don't even make it to the counter and say I'm looking for a brand they don't carry. Instead of even following up with would you be interested in something else or letting me look around. I'm instantly walked outside and told to find it on my own from somewhere else. I would easily drop 5k on a whim if the service was even the slightest pleasant, but I guess I look like a bum.

Mr. Thai fixed my Omega watch second time. Thank you so much!…read more He was not around during the pandemic and plaza renovation, so I had the watch battery replaced by Battery Center nearby. The BC guy told me that I will not be able to adjust the watch time in future because the part doesn't function anymore. At that time, he adjusted the watch time using an electric tool. Today Mr. Thai told me that the pin for time adjustment was missing. Battery Center lost the pin during the battery change !!! Thank God that Mr. Thai had the replacement part to repair my watch. Now, I can adjust the time on my delicate watch again. I also had another watch battery replaced today. All together, Mr. Thai charged me $25. I am greatly appreciated by his professional services.

Came in to get a band adjustment for my watch, the guy did it in like 5 mins. Charged me 10 bucks…read morefor the service. Old head a goat, super sweet old man working and I will continue to keep going whenever I need watch maintenance. (3rd floor btw)

My son received a watch as a gift so we came in to help to get his band shortened. Galvin provided…read moregreat service, clearly knew what he was doing, and showed a great touch in talking to a kid to encourage him to take care of gift so that it would last a lifetime. This place, and the owner, is exactly what you would expect and hope for when it comes to watch/clock repairs. Highly recommend.

What a source of immesurable skill and impeccable honesty! There is probably no clock manufactured…read morein the last 500 years that he could not repair, if asked. He has a large collection of unique clocks, two of which I purchased for my wife and daughter, to their great and continuing delight. He also repairs glasses frames, battery-powered toys, and other objects, if one asks politely. Truly a Southern California treasure.