Stopped in to get a simple watch band replacement on a Seiko. Took less than 20 minutes and gave a…read more10% military discount. Quick, easy and affordable.

Got asked to pay $90 to change the sizing of my Rolex bracelet. Completely outrageous. Left and got…read moreit changed for $20 elsewhere. Be wary, they'll try to scam you especially if they judge you to be stacked.

This newer location is sooo nice inside! There is a security guy outside that opens the door for…read moreyou. Inside is so spacious and clean. In terms of stock, they do carry Rolex as other reviewers have noted. I recommend getting in contact with an employee to find what you're looking for. I was helped by Michelle a couple times. She is very professional! There is plenty of parking in their lot.

I had a very disappointing experience here…read more I came in looking at a Tudor Black Bay 54 and a Pelagos 39. The sales associate told me the Black Bay 54 is "not a dive watch," which is just factually wrong. Then she tried to show me a TAG Heuer Solargraph. I asked whether it was a quartz movement. She said no, "it's solar." I clarified that I understood it was solar-powered, but asked whether the movement itself was quartz. She still said no. When I pointed out the ticking seconds hand, she insisted that just because the seconds hand ticks doesn't mean it's quartz. At that point, it was clear she did not know the watches she was selling. I don't expect every salesperson to be an expert, but if someone is going to speak confidently, the basic information should be correct. The whole interaction came across as rude, dismissive, and uninformed. I walked out and will not be returning.

If you're searching for a preowned or new luxury watch, Tiger River is the place to go! Teresa was…read moresuch a joy to work with. She answered all of my questions in a timely manner and communicated everything from beginning to end! She helped me find my Rolex Submariner within 2 days and made my experience! From Rolex, AP, Patek Tiger River has them all. Make sure you check out their website and set an appointment if you wanna look at watches since its by appointment only. She does trade ins/sells/buys and offers reasonable deals. You won a customer today! Thanks again! Highly recommend Teresa to anyone trying to find their next luxury watch!

I purchased some jewelry and watches here at Tiger River. Arcadia has some of the best Jewelers,…read moreand decent prices around their stores. I was happy with some places I had encountered and looked at. I was a happy camper.

Excellent communication both sending my watch in for repair and safely receiving it completed. This…read moretime, the repair was covered under their 5 year warranty and we only had a couple months left before it expired, but TWBG was prompt and professional. We appreciate their skill and timeliness. This is the third time we've used them and have no hesitation if we need them again.

Just sold 5 watches to the Watch Buyers Group. They were professional, thorough and honest. I would…read moresell to them again in a heartbeat. Havnt bought from them but I'll be on their site when im looking for my next watch.

I've been moonlighting as a "watch repair guy" these past few months, which basically means I've…read morebeen breaking things and calling it "fixing." It was a total hit or miss--mostly miss. Then I got a new watch and realized what I actually needed wasn't more YouTube tutorials... it was professional help. Enter: Time Essentials! The second I walked in, I was greeted with kindness and service so good I half expected them to offer me snacks too. John (pretty sure he's the owner, but I'm also convinced he might secretly be a time wizard) went above and beyond fixing three of my watches. Prices? Totally fair. Speed? He fixed them in under 10 minutes--faster than it takes me to find the "skip ad" button on YouTube. Safe to say, I'll definitely be coming back. If your watch is broken, don't waste months pretending you're a horologist like I did. Just go to Time Essentials. HIGHLY recommend!

The guy is very good at his job and he is very knowledgeable and very reasonable with his pricing I…read morewould highly recommend this spot!!!! I love to support stores that are great at what they do! This store is worth visiting!!

I bought a Iwc pilot's watch here and am pleased with the watch and the buying experience. Their…read moreselection and supply of Iwc watches were great! I was surprised to see many popular models in front of my eyes. They sure look better in person! The price I paid wasn't the best but reasonable , compared to other places. The sales lady was very helpful, knowledgeable, and pleasant to deal with. I might go back and shop for new Omega watches!

Been here twice and have had the same terrible experience. First time, I was looking for a certain…read moreOmega which they didn't have that I needed for a Christmas. They could order but wouldn't be in on time which is fine but the second I said no, they walk me out the door like I'm wasting their time. Today, I walk in, don't even make it to the counter and say I'm looking for a brand they don't carry. Instead of even following up with would you be interested in something else or letting me look around. I'm instantly walked outside and told to find it on my own from somewhere else. I would easily drop 5k on a whim if the service was even the slightest pleasant, but I guess I look like a bum.

Mr. Thai fixed my Omega watch second time. Thank you so much!…read more He was not around during the pandemic and plaza renovation, so I had the watch battery replaced by Battery Center nearby. The BC guy told me that I will not be able to adjust the watch time in future because the part doesn't function anymore. At that time, he adjusted the watch time using an electric tool. Today Mr. Thai told me that the pin for time adjustment was missing. Battery Center lost the pin during the battery change !!! Thank God that Mr. Thai had the replacement part to repair my watch. Now, I can adjust the time on my delicate watch again. I also had another watch battery replaced today. All together, Mr. Thai charged me $25. I am greatly appreciated by his professional services.

I called this shop, and the owner told me $6 to change the battery for an old Swatch Swiss Military…read moreanalog watch. So, I went, and after he was done, he asked me for $8. OK, $2 was no biggie. $8 cash for him. A day later, my watch stopped running, and I called him in the morning. He asked me to come in, and he would take a look. So, I went there again this afternoon; he told me that he would charge me $65, guaranteed that my watch would work again. A brand new one doesn't even cost $65, plus Swatch doesn't make the Swiss model anymore. Many great reviews for this guy, but honesty and integrity are not in his dictionary. I learned my lesson well for $8 bucks.

What a source of immesurable skill and impeccable honesty! There is probably no clock manufactured…read morein the last 500 years that he could not repair, if asked. He has a large collection of unique clocks, two of which I purchased for my wife and daughter, to their great and continuing delight. He also repairs glasses frames, battery-powered toys, and other objects, if one asks politely. Truly a Southern California treasure.

My son received a watch as a gift so we came in to help to get his band shortened. Galvin provided…read moregreat service, clearly knew what he was doing, and showed a great touch in talking to a kid to encourage him to take care of gift so that it would last a lifetime. This place, and the owner, is exactly what you would expect and hope for when it comes to watch/clock repairs. Highly recommend.