1. Major Alarm

    1. Major Alarm

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    Petaluma, CA

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    L-N-R Security

    L-N-R Security

    5.0
    (4 reviews)

    Randy installed my security system in the 1990s. it is still active and working properly. Around…read more2015, we upgraded our windows and Randy was right there to upgrade the system. When called, L-N-R has called back in a timely manner. The monitoring system is great, too! If, for some reason, I accidentally forget the system is activate, the alarm will sound and within minutes, the monitoring company calls to investigate. Billing is very reasonable for the security I feel. I highly recommend L-N-R!

    I have used L-N-R Security to install a hard wired system in my residence, back in 1997. Since…read morethen, I have had them upgrade or modify my existing system with additional equipment and upgrades. The owner, Randy, is the person you'll always speak with, and he is such a great guy to work with. Their services have been prompt, professional, and very reasonable priced. I began using L-N-R when several people at work were talking about the great service they had received. I called L-N-R and spoke with Randy. Quickly I was also one who became a very satisfied and happy customer. Knowing you are dealing with the owner of the Company when you call is such a great feature. Many co-workers have had L-N-R install such systems as: * Complete home security systems with remote controls. * Custom systems including pressure pads for automatic door openings for the disabled. * Video systems installed promtly after stalkers have caused issues - one for the home of an Oakland Raiderette. * Modifying and upgrades of aged alarm systems such as the case with my particular situation. I just called Randy tonight (8/13/09) for help with a dead back up battery after an 18 hour power outage (the battery was 12 years old and worked fine up until this recent outage). His instructions via phone quickly resolved my situation ande I was back in business immediately. I cannot highly enough recommend L-N-R Security for your security needs, whatever they may be. He works hard to meet the special requirements of his clients, and can provide many options for your personal situation. Please call Randy at L-N-R and give them an opportunity. You will not be disappointed...

    First Alarm

    First Alarm

    4.7
    (7 reviews)

    Just had my vintage home alarm serviced by First Alarm Rohnert Park. Koby did an amazing job. He…read morewas able to troubleshoot and discover the problem immediately. He was knowledgeable, efficient and completed the work in a timely manner. He was such a nice guy! The office staff, Laura and Daisy, were very helpful and supportive. I highly recommend First Alarm for all your alarm needs.

    Our 32-year-old, fully wired residential house alarm system stopped working. I left a message at…read moreFirst Alarm asking them if they could help us. A First Alarm Sales Consultant, Maddie, returned my call within 30 minutes. Maddie came to our house within an hour to assess our situation. Within just a few-day process of Maddie quickly responding to all our questions throughout the various proposals she presented, we ended up deciding on the simple solution to just replace the two old control panels with awesome new ones...and use the existing hard wiring to each door and window! Roger, the technical installer, did an excellent job installing all the wiring to the new control panels. Both Maddie and Roger were exceptional workers: they were polite, have excellent communication skills and personalities, accepted our input willingly and started and completed each task on time and on budget! Maddie is an exceptional Project Manager, getting all the resources lined up to make the installation such an exceptional experience. She said we could call her directly if we had any problems in the future and she will take care of us. No long hold or wait times or cookie cutter solutions, like the big security companies I tried before reaching out to First Alarm. We would highly recommend First Alarm!!

    The Remo Group

    The Remo Group

    5.0
    (268 reviews)

    I used the Remo Group for a Starlink installation and also removing an old TV satellite dish…read moremounted on my home. They did an amazing job. Both the business owner you coordinate and the technician who did the work were very professional, polite, and easy to talk with. As you can probably tell from your own Yelp research it is not the easiest to find an installer for Starlink that gives you confidence they can do a good job (maybe not the most common thing in my area). But after just one phone call with The Remo Group, plus looking at the pictures they have shared here on Yelp of their past work, and you will know you found the best option for a professional installation. Setting up an appointment was super easy, they know just what to do - you can really tell they are very experienced with Starlink installations. The technician who came to my home was very professional. He walked me through options of where the install would be and where we could place the Starlink router. He was able to quickly set up everything and even walk me through the setup of the app and router. You can tell they are very experienced and have a deep knowledge overall of home networking. They really did an amazing job. The dish is mounted very securely and the wiring is extremely clean. They really cared about doing a good job and making sure I was happy. If you are looking for a Starlink installer, I would very much recommend The Remo Group: they will do things right.

    Great guys. Professional job and done in a very reasonable amount of time. They removed a dish for…read moreus and all associated wires and did a very quick and efficient job. highly recommended!

    Done Right Security

    Done Right Security

    4.6
    (9 reviews)

    I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

    Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

    Major Alarm - security - Updated July 2026

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