Very very good store! It's extremely clean, nearly spotless. It doesn't smell bad at all(obviously a little bit, but it's a pet store). Overall extremely happy. I can't get over how clan the place was. Prices on Dubai roaches and other worms were fairly priced as well. This will be my new go to spot. The workers are very nice as well, no attitude and very optimistic and showed excitement. Always brining in new and different types of animals! Still go to this store and will continue to do so. Have been there multiple times since my first visit. Still as clean and spotless as the first time read more

Housing for the animals trapped in this store is startling Birds are crammed into small box like cages. Reptiles are in small plastic containers that resemble a small soup container from a Chinese food restaurant. Those animals are suffering, some even look despondent. These people do not care about the well-being or the emotional health of the animals in there. It's all about profit. read more

would rate no stars but don't have that option. purchased a Savannah monitor Sunday 5/24 got home wouldn't eat. Next day still wouldn't eat a noticed mucus from mouth and called the vet. Has a respiratory infection. To far along for treatment vet said make it comfortable especially since it's not eating and extremely malnourished. Called the store 8 times since Tuesday now it's Thursday 5/28 no call back phone goes right to voicemail mail and mail box is full. Reached out through Facebook messenger as they responded on there Saturday 5/23 but nope I got blocked so yes horrible store all animals starving and extremely malnourished. Wrote my temps and humid levels Wrong substrates being used. Do not recommend going and or purchasing an animal from them. read more

All reptiles are full of mites and starving. Temp and humidity are completely wrong. Saw a large quantity of tegus in one tank fighting each other and ripping each others tails off. Tank had blood all over it. Numerous times ive held snakes and my hands were covered in mites. Literally COVERED. Stay away from this place and definitely do not drop any pets off to them. This place needs to be shut down for animal cruelty. read more

I have been going to Major League since they we in Jackson. I purchased my first gecko from them about 10 + years ago and have been the weekly ever since. I have found them honest, and super friendly. Scott, Allen, Mike, Dennis and Matt truly care about the animals and give great advice. I can't say enough good about them, and the quality of their animals. read more

I went to buy a frog (I had messaged the owner when and what time I'd be there). When I arrived, the frog was so small and clearly not doing well. I asked the teenager working there if the frog was dying and they said no, it just needs a heat lamp (no heat or lighting on any of the frogs, who all looked emaciated). The frog died within an hour. I called and asked for a refund, and they insisted I bring the dead frog back an hour drive. The whole situation was very distressing and clearly the animals were not well taken care of. read more

Do not purchase any animal from the store. I purchased my ball python December 1, 2024. After purchasing, I took my reptile home and bathed it. Immediately I saw mites. I was very upset as I've never experienced this before. I did a lot of research and come to find out. They are parasites that feed on snakes and other reptiles. After finding this out, I frantically tried to find any remedies to help resolve this issue.. I saw a lot of snake and reptile experts suggesting using olive oil, Dawn ,and snake mite spray. I have been attempting to remove these mites since the 1st and it is now the 5th of December and I have had no luck. my snake has been very inactive and has been suffering this entire time barely drinking any water or moving. After four days, I decided to go to the pet store today. I met the owner in person for the first time because when I initially purchased the reptile, I was serviced by a teenager that seemed very incompetent and did not let me know that this reptile had mites. After meeting the owner, I was not greeted, and I walked up to his register. I explained to him that I purchased the ball python on December 1st and I realized that it had mites. I asked him why he was selling pythons with mites. He laughed in my face and said that the store does not sell animals with mites. After reading through these reviews, I see that I'm not the only one that has experience mites while purchasing reptiles. I explained to him that if my snake has mites, it's more than likely that the entire reptile collection has mites as well. It's very easily spread and all reptiles are in close proximity. Most ball pythons are on top of each other and clustered together. He said that he would not provide a refund and that he can either do an exchange or treat the animal. I refused because I have been treating the ball python for four days and the ball python has mites so that means the entire collection does and I would not put myself in another predicament like this one. This has been a horrible experience. The owner of the store claims that he has been in business for 30+ years yet he doesn't know to treat reptiles for mites after receiving them. if he did treat all reptiles that shipped to his store, this would've never happened. I really hope that this store is reported and something is done about this because I truly don't want anyone to go through what I experienced. I knew that if I didn't take it back to the pet store, the snake would die. Hopefully they're treating it now but I doubt it. I will never be coming here again. I was treated like a joke and humiliated and told to calm down when I did not scream, shout or curse. I simply had a heightened toned because I was very upset that my snake had mites. Please do not come here!!! read more

Major League Exotic Pets - Don't shop here this store sells animals with mites !!! - Pet Stores Near Me - Howell Township, New Jersey

It's my birthday today and these guys just send me two dead emerald tree skinks. I feel awful, today was supposed to be a celebration and I just took part in killing two beautiful animals by buying them. They were just loose in bags, didn't seem to be packaged properly - but anyway - this was a horrible, terrible experience and I will never buy from them again. read more

Major League Exotic Pets - Pet Stores Near Me - Howell Township, New Jersey

Purchased a snake from these people on 10/01/23 at a reptile expo. The snake acted weird since bringing him home and had issues from the beginning. Regurgitated his food and refused to eat. Contacted the business and they gave us tips to get him to eat. Nothing worked. Now, 17 days after bringing him home we found him dead in his enclosure. We contacted the business who showed no sign of sympathy and offered to give us half of what we spent to put towards a new snake. They stated they have a policy of 7 days for the life of the animal from purchase. However, no mention of this at the expo, no signage at the expo displaying this information and stated nowhere in the digital receipt received for purchasing. We also would not feel safe or comfortable buying another reptile from them purely based on the way they handled the phone call. Not once was there even an apology. It was all them trying to say it was our fault and couldn't have been anything wrong otherwise. Meanwhile, we have two very healthy 3 year old ball pythons already and the enclosure was perfect. Clearly a health issue with the snake and this business owner should be ashamed at the way they handled this situation. Not even once did we hear "I'm sorry". Looking at all the reviews on yelp and other review sites it seems to be extremely common business for them. Out of respect for the employee I dealt with, who is probably following some bs protocol I won't put his name in this review. But I'm sorry you work for such a terrible establishment. I promise you, I will make it my goal to make sure the word gets out. read more

The adorable bunny I purchased here wound up dying a month and a half after I got her. The litter that was in the cage was infected with mites according to my family vet. After being completely heartbroken, I decided to adopt a new furry friend. Be wary of what animals you decide to bring home from here. read more

Major League Exotic Pets - Baby lop bunny "Luna" - Pet Stores Near Me - Howell Township, New Jersey

See all

Unprofessional customer service, unwilling to help or resolve issues when selling sick pets

Great selection. Excellent knowledge and quality of fish. I read the bad reviews, but hey no one's perfect and sometimes people can be over harsh and exaggerated their experience a little. But as far as I'm concerned this is a pretty great place to get fish. read more

Picked up some giant cardinal tetras from Major League that are my new favorite fish! This shop is a throwback to the mom and pop shops that give customers knowledgeable information and great customer service. Their collection and inventory usually have several rare and unique specimens and they have the best selection of feeders and supplements. This is a great shop and totally worth a day trip out to! read more

Major League Exotic Pets - Cardinal tetra - Pet Stores Near Me - Howell Township, New Jersey

Horrible HORRIBLE place! First off you walk in and it smells then no one says hello to you! It was two young girls talking about Apple watches and college uh no there is a time and place to gossip and it ISNT at work! Then the size of the tanks for the animals isn't right! Their tanks of fish are way too overcrowded leaving the fish almost no room to swim! Then they had an adult bearded dragon in I'd guess a 20 MAYBE 30 gallon tank! His tail touched the back of the tank! Where is he supposed to go?! Also they had frogs in PLASTIC CONTAINERS WITH NO HOLES!!! HOW ARE THEY SUPPOSED TO BREATHE?! ALSO IT WAS AN EXTREMELY TINY CONTAINER!! They had a tank of feeder ghost shrimp and then another tank of feeder guppies on the floor, but the water was SO cloudy! You couldn't even see them! It was absolutely ridiculous. read more

Major League Exotic Pets - Horrible place! Look at the size of the tank compared to the size AND amount of the fish! - Pet Stores Near Me - Howell Township, New Jersey

A pet shop owner has a moral and ethical obligation to ensure that the pets he sells are going to a good responsible home. Do you think it's right to sell a snake to 2 teenagers who come walking into your store with cash? Wouldn't the ethical thing be to tell the youths we need to see your parents first and then we will sell it to you? Well this owner never asked about parents and took over $400 for a snake and the set up to a 15 year old kid. Must be all about the money for this guy, clearly not about the pet. When o called to request a return I was denied and the owner argued with me that he doesn't have to check ID. Well maybe that not the law but it sure is the right thing to do. Shake on you and your store for selling pets to a minor. Heads up go elsewhere for you pet needs because this owner is all about the money and not about the pets well being and safety! If I could give him 0 stars I would read more

This place is awesome when I walked in I wanted for an employee to finish up and talk to me. He came over to me and was very knowledable about the beared dragon. While I was deciding what beardie to buy he showed me all the things I needed. He even showed me a truck how to get his cage cheaper and his supplies during the cricket shortage they were very helpful and gave me as many as he could give me the owner is a nice guy even let me get crickets right after they closed. This is a really good pet store and I would recommend it to anyone that needs anything. There animals are very well organized and labeled. The place is fairly clean knowing its a pet store. My little beardie just finished multing and is happy and healthy This place is awesome. read more

I went in today with my daughters. I have had many different types of pets over the years and have been in many pet stores. This is the most disgusting pet store I have ever been in. First of all the smell hits you in the face as soon as you open the door. I walked in the back and those poor animals. The smell was so bad I couldn't breathe. The animals enclosures are too small. The rats have no toys or igloos. Rats are very intelligent animals and need stimulation. The hairless rats looked like there was tiny bugs on them and flying around. I couldn't stand it and walked out. I felt like vomiting. read more

I am a regular at this store & while waiting for the young female employee to get my feeders from the back of the store I noticed not only are the tanks way too small for some reptiles, I noticed a dead lizard. 3 lizards in one small tank & 1 of the 3 was just dead, ignored, & disregarded. I spoke up to the employee & she seemed very careless, flipping & flopping the poor dead lizard... & to add in, when I first spoke up, the employee knew exactly which lizard I was talking about. So this employee had the knowledge that the reptile was not alive or not well & decided to ignore it & leave it in the tank with other reptiles. This disgusts me & makes me not want to be a regular at this store. But I need bugs & to take care of my reptile so unfortunately they're still getting business from me bc there isn't many exotic pet stores where I live. The owner or supervisor should stop hiring careless kids that know nothing about reptiles or how to handle them. I hope to never witness this type of situation again. I could not take a photo nor did I feel right doing so, so hopefully my words are trusted. read more

I've only been here a few times and I'll definitely be going back. The place is clean and well stocked. The first time I was there a young girl helped me and she was wonderful. Very eager to assist me and pleasant. The same can be said about the younger gentleman that helped me today. He took his time and assured me he was there to assist me with whatever I needed. It's lucky the owner has such personable people working for him because he seems to be lacking this valuable trait. I will be a regular customer for sure. read more

Firstly if you're reading this to decide wether or not to board your pet here, DON'T. The boarded pet turtles have no dock and no UV lights. If you're someone who likes to rescue feeder rats, know that if you tell them you're not buying feeder rats to be eaten they will charge you pet rat prices solely because you're not killing it when you get home. There's no logic in that at all and this is the only business that does it. We used to come because he had ducks and other things that other stores don't have, but he got rid of them. He used to have things nobody else does, but now that's no longer the case. So my recommendation would be to go somewhere else where you're not only paying less, but your boarded animal might receive some basic level of care, or you will not get charged extra because you're not killing the animal you buy when you take it home. And yes, the feeder rats were from the bin in the back not the "fancy rat" enclosure out front. read more

I just visited this establishment today and my feelings are mixed. More good over bad. The staff is extremely nice and offer to help me multiple times. The various morphs of snakes and all the Animals they have is amazing. Prices are not too shabby. It is a little dirty. The hamster cages were on the ground in the back corner covered with bird feathers on the top lid. There was too many of them for the little cages. Most of the cages are extremely small. The skinks and snakes especially. I did have concerns about the frogs kept stacked on eachother kept in small plastic containers. Other than that I wouldn't mind taking a trip back! read more

I've bought 3 different animals from this store at 3 different times and every time I do they're infested with mites. I bought a baby blood python and noticed it had a severe respiratory infection and mites a few days after and when I called he said that it was my fault. The snake died less than a week after buying it. I made the mistake of going back 2 more times and each time the animal has mites and when I call he says it's my fault. Do not buy from this store. read more

Major league pets is probably one of the best pet stores in the area. The store is very clean and the staff is always very helpful

I went in today looking for a Blood Python (as I was informed they had some). It took me some time to actually find them, but I was generally pleased with how everything went. I definitely wish I was given basic information as a standard (what they are eating/period of time between eating), but it was nice that the gentleman who helped me had asked that I had an enclosure (which I already had set up). The animals seemed to have a little less space than they should, but if it is temporary then it is fine with me. I am hoping to go back to get one of their sunbeam snakes (very sad that one was in shed because I would have taken him then up on a reserve and there and ask that my roommate help me set up the bin). read more

really bad fish at this place. the fish all looked sick. dead fish in most tanks. stay far far away

Good selection of bunnies but the store has an awful smell. My bunny purchases smells of soiled bedding but is very cute and seems in good health. It's been eating and drinking non stop since I got her home which makes me wonder how much she has been eating. If you are looking for a long earned cute bunny this is the place to go. Take a deep breath before walking in. read more

The staff is knowledgeable, friendly and overall amazing. The owner (Allen) is an exotic pet guru!! This is the place for all your pet needs, We should all support local owned and operated businesses. read more

Went there today 2/25/2018. Walking in the door, the first thing that hit me was the smell. Pet stores will have smells, but this was the worst ever. Then I noticed how dirty the placed looked in general. I went over to a fish tank and waited 15-20 minutes for some assistance, that never came. Walked over by a sale person who was busy, to let him know I was looking for help and didn't get a response. Waited a while longer, still no response and left without buying anything. read more

This place has the best selection of reptiles I have ever seen at a pet store. Staff is knowledgeable and very friendly, and the owner is a breeder/collector himself so he has a lot of passion for the animals and the hobby. Highly recommended! read more

I have gone to the store now twice and absolutely love it. I live about an hour or so away and make this special trip up there because of the fact their prices are unbeatable and the knowledge of the staff definitely is exceptional. I visited last night and it ended up taking home three new reptiles including our Uromastyx and pair of red eyed crocodile Skinks. His prices are definitely the lowest I've ever seen at a store. But the quality of his reptiles is amazing all 3 of my lizards are in exceptional health and had beautiful coloring. I was surprised all the unusual and rare species that he had at his store. Is definitely worth going and worth the trip. Plus he carries all different types of live feeders at unbeatable prices read more

I purchased a blood python from Allan at the white plains reptile expo November 25th. After I had the snake for a few days letting the snake settle in I tried to feed her. She would not eat. My ambient room temperature is 80 degrees, with a 100 watt bulb for a basking area. She was in a exo terra 18x18x24. She was on paper towels with a bowl large enough so she could soak her whole body in if she wanted to. I had her for 8 days and she died. I contacted the owner he blamed me said the snake died due to husbandry issues. Anyone who knows me knows I go over and beyond for all of my animals. I have 3 hognose snakes, various types of geckos, 2 ackie monitors and a Savannah monitor that I rescued. I am not a novice keeper. I do know that if it was a "husbandry" issue for a "perfect" snake it would not have died in 8 days of me having her. If it was "lack of heat" how would she die of dehydration if she had a large bowl of water. I asked him if he could either replace the blood python, put it towards another snake, or just give me my money back. The only thing he told me he could do for me is "possibly" give me money off at the next show. What I asked for was not unreasonable I asked him again the next day and he opened the message and didnt even respond. I've heard bad things about this place but I figured I'd give it a try myself but never again. read more

One of the best pet stores around for exotic pets and fish. The owner knows more about the various animals that he caries than most people could learn in two life times and most of it off the top of his head. I saw one person on here complain about mites. The store went out of the way to treat / pre treat and prevent treat everything in the store to deal with the issue. It's just an unfortunate reality of the reptile / snake trade that sometimes they get mites. It sucks but it's a reality. If you notice mites on an animal when you buy it let them know and they'll treat it for you and get rid of them before you take it home. I have three snakes I've gotten from here and they're all happy and healthy and living a great life. The prices are extremely fair on both livestock and equipment and the owner will answer any questions you have on care. Also when you're looking for a change in animal or an upgrade he'll happily work with you to find the right pet for you. read more

A great place with awesome exotics! Staff is friendly and helpful. All the reptiles we have gotten have been handled often and healthy.

This place is awesome! I recently bought my ferret from here and ever since I have made a weekly trip there. Always have new things, and the staff is friendly and very knowledgable. Great addition to Jackson! read more

Mites mites mites! My snake will not even touch the mouse I got. He has never turned down food before I happened to get a mouse from there ( not my normal place for purchasing rodents). I inspected the mouse after a few hours of being in the snake tank and was horrified to see it had mites. I had to get ivermectin paste to treat the mouse who is now in a small tank in my bathroom to keep him away from my snake. Had to get mite spray for my snake and his tank just incase, new bedding and bleached everything out. Never getting feeders from there again and will not purchase animals there. If the mice have mites, who's to say that whole store is mite free? read more

absolutely horrible. only place ive ever regretted going to. bought feeder mice through these guys and the mice had mites really bad, in turn basically infested my entire feeder rodent set up which wasn't a problem before purchasing from them. i don't recommend this store to anyone who actually cares and doesn't wanna lose theyre animals read more

If I could give 0 stars I would. I literally just bought a ball python from here and was in the car and opened up her bag to look at her and I started seeing mites crawling all over her. AND MYSELF. I wanted her so badly too. But I had to make the hard decision for the rest of my reptile collection and return her. I came home threw all my clothes outside and jumped in the shower. But who knows if that will even help because the car had them in there, as well as my boyfriend. The guy said they got this collection just hours ago but the person that took her out for me said differently. So now I know for sure the entire store is infested since all tanks are right nest to each other, and mites are relentless. I feel bad making this review but I'm concerned for other people as well now too. Take care of this problem immediately it's unacceptable and I'm sitting over here concerned for that snake now and extremely upset. Shame on you Major League read more