This was my first time going here and it was a wonderful experience. I called the day of and they…read morewere able to get me in. The service tech was great and did a great job on my lashes. This is the first time that I got lashes and they held up. I have a fill appointment already scheduled. The waiting area was very welcoming and relaxing.

Great customer service! I love my lashes. They take great time and care to ensure your happiness.read more

Bobbie T is an expert in her professional field. She is the first professional to achieve lash lift…read morewith my long lashes. I've tried fancy salons and they couldn't do it. Will only be using Bobbie T for lashes and brows for now on.

Bobbie did an amazing job on my lashes and Brows! She walked me through the process as she worked…read moreand is very inviting. Great customer service and I will definitely be returning!

Tanesha is an artist! My lashes look amazing! This is my first time getting eyelash extensions…read moreand I did it on a whim the day before my vacation. I found Tanesha on google and based off all the positive reviews, I decided to give her a call. She responded quickly and was able to squeeze me in for last minute appointment on a Friday afternoon. I didn't want anything flashy, just a little oomph for my nearly non-existent lashes. And wow I am super impressed! It's like night and day. The lashes really enhance my eyes ~ I feel beautiful and I'm walking around with an extra pep to my step haha. She has made me a loyal customer!

Tanesha did an awesome job on my lash extensions! Customer service is great! Fast and friendly…read moreresponsiveness when you have questions, takes her time throughout the application process to make sure everything is perfect, and she's an absolute doll. Would definitely recommend. Volume Set in the photo! Thank you Tanesha! Can't wait for my fill!

Awesome little stop! Shop is really cute and the team is very friendly. I did an eye lash tint and…read morecame out just as expected! Easy to make a reservation online as well!! The place might be a little hard to find. The building that they are located in doesn't have a sign out front for them. They are working with the building to have that changed but as we all know. These things take time. Go have your eyes done and feel pretty when you leave!

RE: To the owners response, there was never a threat to post on social media in exchange for a full…read morerefund. This is a blatant lie. I'll update my review with a screenshot to prove this, as I said "I'm not sure what a resolution is here, but I just wanted to let you know of the service" Whats with the lying? I removed every last lash at home over the weekend because I was so unhappy with how I looked. To be clear: I stand NOTHING to gain from posting publicly about my experience, I am out $325 total, and I RARELY leave negative reviews - if you need receipts for this too, check my profile. Full transparency on my end. I reached out after via email in the hopes of any effort on Wink's part to find a resolution. The owner didn't follow up to meet me halfway, ask for photos, offer a phone call, absolutely nothing. Who said anything about a refund? Literally not me, ever, though that would be the customer service oriented thing to at least DISCUSS. On the contrary, I was instead told reaching out was inappropriate and that my words (my opinion) were untrue, and that I should find another salon. I can post a screenshot of that as well. How is that customer service? How is that caring about customer satisfaction? And how many people can honestly say they're comfortable with telling a tech who just spent two hours on something "Uh, yeah this look is awful for me" immediately after service? Anyone who is courteous would want to take a private moment to themselves in a comfortable space before opening a can of worms. Not only did I email within an hour after leaving, I tipped the tech $35!!!

Excellent service!!! I recently relocated from NC to Md. i needed a mani/pedi bad, so I read…read moreYELPS reviews and thought I'd give this one a try, so glad I did! This will definitely be my salon while living in Md. Kim did my nails; she was patient, thorough, & gentle. I also had my eyebrows waxed, but cannot recall the name of the young lady who did that. I felt so welcomed from the moment I walked in until the moment I left!! They had low music playing and dimmed the lights. I loved the vibe!!!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

What an absolutely awesome skin care professional! I met Sunny through one of her clients a little…read moreover 2 years ago after my long-term aesthetician moved to California. I went with my girlfriend to get waxed and have been going to her for my skin care services ever since!! Requesting her services is super easy as you can book online through her website. She is always on time and super quick, especially when it comes to waxing! Sunny has a very sweet and calming personality, which always puts me at ease. Her suite is lovely and has calming vibes as well. I come all the way from DC to have Sunny perform my skin care! If you are in the Upper Marlboro/Bowie/Crofton/Gambrills/Odenton area (or not lol), check out her services! She is worth the drive! If you are looking for a superior skin care professional, Sunny is your person!

Five star esthetician hands down. Sunny's professionalism and cleanliness of her studio were my…read morefirst impression. In the relaxing surroundings she has created with calming background music and meticulous attention to every detail she delivers the best facial service I have ever experienced. High quality facial products were utilized along with a soothing facial massage. You get the best at a very reasonable price point. Worth it!

They always do a great job with my eyelashes. I've seen a few of the technicians since they've…read moreopened. I've never had any issues. It can be a little hard to get in if you work normal hours and don't book in advance (but I assume that's why most people book in advance). It seems clean, the decorations are nice and everyone is friendly. The owner, Monae, is also really sweet and welcoming.

Booked online for a brow service with tint. Got a phone call right away letting me know that the…read moreprice online was not in fact the true price. It was doubled and the reason for the disparity was explained. Although the phone call came right away, I don't like the tactic. These franchise companies need to let each franchisee operate or post their true prices. All in all, I still decided to give them a try and I was very much pleased. Not sure id be back on a regular because of the price but the quality was excellent (I've had the same outcome at half the price but locations are becoming scarce - either pay more for convenience or pay less and have to travel farther). Vibe was cool. Front area was very clean and they had some snacks and water on the table. Def would recommend - just minus one star for the price issue.

I walked in a Sunday afternoon for an eyebrow wax. After signing in I waited a few minutes before I…read morewas led back to the waxing room. The manager ended up providing the service since everyone else was busy. She did a great job. I just needed a clean up and she did exactly what I asked for. I was so impressed with her and the relaxing vibe of the place I booked a pedicure for next week! They do require a $15 deposit to book an appointment which can be used toward the service you receive or you can keep rolling it forward as your deposit for future appointments.

I was charged for TWO nail repairs. The nail tech did not repair a single nail. Instead, he "popped…read moreoff" two of my old acrylics and charged me for "nail repairs". He also did the wrong cat eye color and had to grind it off in order to fix that. I was charged $75, $14 of which was for repairs that were not conducted. I normally pay $60 for a fill WITH design at my normal salon. I will NOT be back. I only went here today because my normal nail tech does not availability until next week and my nails were looking crazy. Also, the salon was in various states of disrepair. The furniture is cracked and looks super run down. I would not recommend coming here unless you like being overcharged.

Loved Mariah! She's was awesome! I had a gel manicure done and she crushed it! She was also kind…read moreenough to offer me a drink during my appointment. The place is newly redone and everything looks super clean. Book an appointment online with her, she made it so easy!

Not very happy with dipping polish application. Have had dip done for years at a my normal place,…read morebut was way overdue and this was recommended and on my way home from work. Cuticles and nails were red and sore by the end. The nails themselves were thick, uneven and not natural looking. 2 cracked the next day, but they did repair them at no cost. I think I'll just wait it out next time and get back to my regular place.

Great salon! It's a warm and welcoming place - they make you feel at home from the minute you walk…read morein. Ask for Kayla . . . you will be pleased with her listening skills, proven experience, and professionalism. As you can see from the pictures below, she did a fantastic job of blending my highlighted hair.

Wonderful experience with Kelsey - I was very hesitant to change my hair and with her expertise it…read morereally changed my confidence. 1000% highly recommend.