I've been to commercial wax locations before and didn't enjoy my experience/result, and therefore…read morelearned how to wax myself. I dropped by here since I'm in town temporarily and pregnant. This place has phenomenal service! It is unlike any other waxing place I've been to before, and makes me wish this was local. The vibes inside are super cute, girly, and welcoming. Kim was fantastic, and walked me through the whole process before we got started. She was incredibly thorough, gentle, and efficient. I'll definitely return while I'm in town.

I have been to this salon many times. Up until recently I had a good experience. I had a wax…read moreprocedure a few days ago and the tech ripped my skin off. I experienced( still am) a lot of discomfort. After she was done she mentioned the area seemed irritated. If it seemed irratated why did she mention it afterwards instead of before and tell me to come back another time ? I will not be back and I do not recommend this salon.

I walked in a Sunday afternoon for an eyebrow wax. After signing in I waited a few minutes before I…read morewas led back to the waxing room. The manager ended up providing the service since everyone else was busy. She did a great job. I just needed a clean up and she did exactly what I asked for. I was so impressed with her and the relaxing vibe of the place I booked a pedicure for next week! They do require a $15 deposit to book an appointment which can be used toward the service you receive or you can keep rolling it forward as your deposit for future appointments.

I was charged for TWO nail repairs. The nail tech did not repair a single nail. Instead, he "popped…read moreoff" two of my old acrylics and charged me for "nail repairs". He also did the wrong cat eye color and had to grind it off in order to fix that. I was charged $75, $14 of which was for repairs that were not conducted. I normally pay $60 for a fill WITH design at my normal salon. I will NOT be back. I only went here today because my normal nail tech does not availability until next week and my nails were looking crazy. Also, the salon was in various states of disrepair. The furniture is cracked and looks super run down. I would not recommend coming here unless you like being overcharged.

I got a Brazilian with Christina and I rarely leave reviews but when I find someone as great as her…read moreit'd be a crime not to! It's been awhile since I got a brazilian since I jst moved to Maryland a year ago and the experience with the first person out her I went to was not pleasant. but Christina was sooo awesome! I was so comfortable and the waxing was surprisingly MUCH LESS PAINFUL!! She is a god send! HIGHLY RECOMMEND!!!

My experience with Christina at Skin Zen Spa was absolutely great!…read more If you are looking for a knowledgeable, thorough, patient esthetician you have found your spot.   I sought Christina out because I did not want to visit a commercial chain spa for a basic facial, and I did not want to go to a "ritzy" spa with a lot of frill that I reserve for girls day out or a bachelorette party. I wanted a nice experience with a thorough, quality facial because the winter did quite a number on my face and I find the solo practitioner esthetician to be a bit more clinical and thorough, while still providing a tranquil environment. LOCATION: So first let me tell you...being new to Maryland I'd never heard of Old Savage Mill where the spa is located.  It's a quaint, older, historical revamped building that I believe used to be a textile plant.  There is ample parking.  Old savage Mill has little clusters of private shops. The shops are unique shops such as photography studios, hair salons and antique shops. It really is an enjoyable experience - you almost feel like you are on a field trip.  I had time to kill before I was able to get an appointment so it was great to explore.  I even bought a few items! Zen is a little tricky to find within the compound. The layout of the shopping area is unique.  It is split up into little buildings with different names.  Skin Zen is located in the "Spinning Building." The best way to get there is to find the "New Weave" building, make a left, go through the double glass doors, make another left, follow though and make a left at the wedding dress shop, go past the restaurant and make another left, and Zen is down the hall to your left.  If you have to use the rest room there are many within the building but not in Christina's private section, as the building is not designed that way so just go before you get to your appointment and disrobe.  Not a big deal abut I figure useful information. ESTHETICIAN: Christina is very nice! I was a walk in and she was able to accommodate me within one hour. The setup is perfect. She has a receiving area and a private back room where she provides services.  Christina gives you a form to fill out about your history and inquiring about your concerns.  She then speaks with you to review the information.  She then examines you and goes over what she feels will be best for you.  She does not pressure or upsell.   After my consult I decided to go for the H2o Oxygen facial. She is very knowledgeable about skin. I am an African-American woman and I was impressed that she made it a point to talk about the things unique to darker pigments.  For example, she explained how extractions with too much pressure may scar my skin type and she would take great care to avoid that. That is always comforting and it let me know I was dealing with a knowledgeable esthetician. She is very friendly and you immediately feel at ease. She will follow your lead with conversation.  She is very detailed and takes her time.  It was a relaxing experience. She even gave me a great shoulder hand and arm massage - giving me the option to choose between hands or feet.  Normally estheticians just leave you in the room, with a mask. Not Christina...she uses that time to provide an added extra benefit of a shoulder hand or shoulder massage included in the service.  Devine!   She accurately knew where my tension was and gave me some advice, admitting that she was not a massage therapist but she had some great suggestions.  RESULTS Christina sent me home with a post treatment package included in my service.  She explained how to keep up the treatment.  She did not heavily push the products just but explained each one she used. I ended up buying two from the organic line of the products she uses. All together I spent about $190.00 dollars.  I feel it was money very well spent. My face is heavenly! Smooth and bright.  It is indeed one of the very best facials I have EVER received and I have gone to many ritzy downtown Manhattan spas.  This facial easily outdoes them all.  She hit all the areas I had issue with. Though I felt I needed many extractions and all types of steam she explained that she tailored to the client's needs and I did not need that.    Don't you just love when we come in telling professionals what we need? LOL I had to laugh at myself when I went home. She was right.  My face is beautiful and clear and where normally I would have some sensitivity and redness after a facial. I have none. And to top it off I woke up this morning and my hands and arms were UNBELIVABLLY soft.  I mean unrealistically so. I kept touching myself.  LOL So I have to call her back today to see what she used on my shoulder, arm and hand massage. So I say all of this to say you will not regret going to Skin Zen Spa!

I really enjoyed this my service at this location. I've had really bad experiences getting waxes…read morebefore and so I'm always nervous when I'm going to a new location however, my waxer, Jordyn, was really great. She was kind and made sure to check that the temperature of the wax was all right for me. She did an amazing job making sure all of the hair was off. She was gentle. I didn't feel that much pain, I mean let's be real it's a so wax you're going to feel pain but it wasn't that bad. I know there's been a lot of comments or reviews about them being salesman. One thing with that is that they get paid commission to sell their products so it makes sense that they were trying to sell you items. Its easy to just say, no thank you I'm not interested and for me they didn't ask anymore. This will definitely be my new location.

I usually go to another wax place, but my usual esthetician is on vacation, so I decided to try…read moreEuropean Wax Center since it's close to where I get my nails done. I've been getting Brazilians for the past 6 years. This place is RUSHED. You will be expected to strip while the esthetician is in the room and you will get dressed while she's talking to you. The esthetician only talks to you about waxing, not super personable. Nothing there to make you comfortable. No pillows or decor or conversation. The entire time I was there took 15 minutes. She didn't let me check to see if everything looked good. So, you're just guessing what to tip. After, they force you to book your next appointment. I guess to make you come back. But personally, I'm not sure that I will. I'm already uncomfortable being spread eagle naked for a stranger, but nothing about this place made it any easier. Staff was vaping at the side of the building. Yelling you can hear from the room you're getting waxed in. Esthetician talking at the speed of light about your hair growth pattern. If you're fine with being treated like a cash cow, this is the place.

I adore her decorations! The room is very relaxing, Wendy is super smart and really knowledgeable…read morein skin care and has a crazy good skincare line. She's been in business a long time and she makes you feel welcome and comfortable right away. The whole salon is well decorated and all the suites have neat barn doors.

Warning-possible TMI…read more I saw Wendy Christine at Pink Lotus today for my first bikini wax in 1.5 decades. My first-and last bikini wax was for my honeymoon and I remember half way through it thinking "why am I doing this to myself". The pain had my eyes tearing up- and I am a tattooed lady-not a stranger to pain. Anyway, I decided to give it a go again because the bumps from shaving are annoying as all hell. Wendy made me feel comfortable, relaxed, had great conversation to distract me and practically no pain. Not a wince, not a tear. Looking forward to being shave free this summer. Highly recommend her to all.

What an absolutely awesome skin care professional! I met Sunny through one of her clients a little…read moreover 2 years ago after my long-term aesthetician moved to California. I went with my girlfriend to get waxed and have been going to her for my skin care services ever since!! Requesting her services is super easy as you can book online through her website. She is always on time and super quick, especially when it comes to waxing! Sunny has a very sweet and calming personality, which always puts me at ease. Her suite is lovely and has calming vibes as well. I come all the way from DC to have Sunny perform my skin care! If you are in the Upper Marlboro/Bowie/Crofton/Gambrills/Odenton area (or not lol), check out her services! She is worth the drive! If you are looking for a superior skin care professional, Sunny is your person!

Five star esthetician hands down. Sunny's professionalism and cleanliness of her studio were my…read morefirst impression. In the relaxing surroundings she has created with calming background music and meticulous attention to every detail she delivers the best facial service I have ever experienced. High quality facial products were utilized along with a soothing facial massage. You get the best at a very reasonable price point. Worth it!

The wax pass is a great deal! Jordyn is the absolute best! Very professional! Friendly atmosphere!read more

I tried this location because it is much closer to me, but save your time and money and go to EWC…read morein Columbia. These techs are not properly trained. I've been getting waxed for 4+ years and my brazilian wax was the worst i've ever had. The wax broke off into many pieces, and I had wax left all over me. It was sloppy, and it seemed like there was no technique. She just put one big glob on me as if she was trying to wax me all in one piece. I wasn't going to write a review but I heard similar stories and a wax is way too expensive to waste your money. I've never had a bad experience in columbia.

I forget that this spa is here…read more I came here because someone gifted me a gift card. I was a little bit offended when I got the gift card because I had never heard of this place. Who is Robert Andrew? The drive here from the city is a good 45 minutes drive if you don't have traffic, so add traffic and now I'm driving to the boonies for spa day, the math didn't math. However, I finally made my way to the boondocks and was quite surprised, not quite the spa I'm used to but not bad. They do not have a relax room or at least I wasn't offered that. Not sure if that's because they were busy or I got overlooked. I know relaxation rooms, their "tranquility" room, is likely small as most are but, I'm used to being told to come early or stay late to utilize all amenities. This wasn't done for me. The ONLY thing I love is that this place has couple rooms. Massages for couples, ummmmm YES please. I also love that they have packages for full day services that include lunch. A all day spa day is something every woman should do a few times a year. Not many places cater to this type of service anymore so for me, that's a plus here. Overall, cute spa, clean, and somewhat upscale. I wouldn't drive to this spa for service but if I lived in the area, I would come. Prices are reasonable. 3 stars for me only cause they do not have valet service, it's self parking, I didn't get to use the tranquility room, maybe it was packed, who knows, but if you advertise a tranquility room let your customers use it. If I'm paying 500$ plus for spa services I want full service from the door to the spa table and back! 3 stars but would return!

I've been to Robert Andrew for various services over the past couple of years. I booked a same-day…read morearomatherapy massage with Trevor which was absolutely phenomenal. Upon entering, I was greeted, checked in, and taken to the women's changing room. The massage helped to relieve lower back pain I was experiencing for some time. Trevor was professional, polite, and a master at his craft. I look forward to booking regular stretch and massage sessions with him. I left feeling much better than when I walked in. Check out was quick and hassle free. I'm looking forward to my next visit.

Jackie runs a wonderful skin care salon: clean, comfortable, a variety of services offered in a…read moresafe and pleasant environment. She explains procedures and doesn't try to talk you into spending more money, just gives you an honest evaluation, which I appreciate. Her office building is private and easy to get to as it is centrally located in AA County. She has a very gentle touch in her treatments and her facials make my skin look better for weeks! Treat yourself, book an appointment!

Jacqueline is pleasant and very professional. She is very knowledgeable and takes the time to talk…read morethrough your skincare options. The office is very clean and comfortable.