Tom was amazing! His massage was just what I needed after my long day. Arrived at this shop after searching for a close shop where I didn't have to travel too far and this place came up. I was greeted upon entering, welcomed and sat right away. Mr. Tom escorted me to my chair and offered me a glass of white wine! *how did he know :))* The wine was pretty good. My Milk & Honey Spa pedicure was exactly what I needed tonight. Relaxing! Kudos to you Tom!! I will definitely be coming back here Happy Yelping! read more

Serenity Nails & Spa - White Wine is pretty good with todays Milk & Honey Pedicure. - Nail Salons Near Me - Gambrills, Maryland

Update on my previous review since I am pretty devastated and disappointed. I have been coming here for months-still never get offered a drink but ok. I noticed fungus under one of my nails last week and was like crap-I need to go get them soaked off. Well, add busy life and I had a delay until today. I got them soaked off and 2 of them are pretty bad. She asked me where I got them done and I told her I get them done here!! Showed her the normal lady and chair that I sit in (my normal tech was doing other nails) As she's finishing my service, she tells me not to put anything on my nails. I totally understand and that is where I am devastated. How am I supposed to go to work looking like this???????? This was not my fault. I come to professionals for a reason!!! Then she charged me $35 for a soak off and manicure with no polish. This should have been FREE Ma'am. I just paid, left a small tip and left. I don't think they have a clue at how affected I am by this. read more

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I loved my experience here and will be returning. The quality has been stellar. The service was very attentive and followed what I been looking for read more

Serenity Nails & Spa - This has been a really good experience in getting my nails taken care of - Nail Salons Near Me - Gambrills, Maryland

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I visited Serenity nails & spa based off a recommendation. I had an appointment with Judy. I was a bit late for my appointment and she still serviced me. I got a gel manicure and pedicure, she offered me wine, juice and water. They offer a variety of DND colors. I went with the color 783 melty sunshine, a beautiful neon yellow. I have received so many compliments. My manicure and pedicure came out beautifully. I paid a total of $80 for my service which is pretty topical. They is plenty of available parking. read more

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They never asked me the type of pedicure and manicure I wanted. It has been a while since I had been to a salon so, I did not know that you are charged extra for everything thing that they do. When I questioned the Tech she just kept telling me the amount due. The prices listed on the website are not the prices I was charged. I believe all Salons should list the prices for their services in plain view. read more

Serenity Nails & Spa - Finished Manicure. - Nail Salons Near Me - Gambrills, Maryland

I love love love this salon! My techs names were Anna who did my pedi and Natalie who did my nails and nail art! Both listened to exactly what I wanted and I am over the moon pleased with the results! It's so hard to find a nail technicians that listen to you and do a good job. I'm so glad that I found this place. It was clean and beautifully decorated. The only reason I'm giving it four stars instead of five is because of the over our weight that I experienced after calling and being told that it wasn't a long wait at all. I wasn't expecting to wait that long but I do understand as I was a walk in. read more

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I had used this salon several times before and each time the service was a little worse, I tried tipping larger a couple times but they didn't help. Today was the worst service o have ever received at a nail salon in 25 Years of getting my nails done. The entire staff was rude, pushy and acted like I didn't deserve to be offered the water or the nicer pedicures, or even flip flops like they offered to everyone else at the end, instead the nail tech just kicked my shoes towards me at the end as of I was disease or something. I have never been so rudely dismissed anywhere before and I regret every dollar I spent at this establishment. Never again. I strongly encourage you to take your pedicure dollars to one of the many other competent and probably less expensive salons in Gambrills. read more

Excellent service here! I absolutely love the pedicure options! Everyone is so nice and my nail tech Lynn is a dream! I highly recommend coming here! The salon is clean, the prices are fair and the service is really top tier! read more

Visited this salon yesterday with a friend. I got a regular pedicure (I never get manicures) and I'm really impressed with this nail salon. Their prices are extremely fair and along with the 10% grand opening discount, I paid $31 for my classic pedicure--that includes the tip too! Every technician there greeted me as I walked in and I loved the salons "fresh" look. Due to the grand opening, they had snacks and beverages for all their customers, which was AMAZING! read more

Serenity Nails & Spa - Classic pedicure - Nail Salons Near Me - Gambrills, Maryland

It's useless making an appointment at this place. You make an appointment and they still make you wait 40 minutes. They don't respect your time and only one girl does decent nails. read more

I had a horrible week due to a death in the family, so I came in on a Friday evening for some self care. When I walked in the door, no one acknowledged me. So I put my name on the list, sat down, and waited. After about 10 minutes, someone came to the front desk and I more formally requested a pedicure. She nodded and told me to sit back down. A few minutes later, she motioned me to the back to soak. When my pedicurist came to my bowl, he seemed annoyed and I'm not sure why. Anyways, I greeted him and handed him my color - white. I typically bring my own Zoya nail polish to salons because I'm allergic to most brands, except Zoya. I explained this to my pedicurist and he wasn't hearing me. First, he tried convince me that my white polish would not show up on my nail beds... as if it's not the official Black girl summertime toe color! Then, he tried to persuade me to use the salon's bottle of white polish. I had to explain to him THREE TIMES that I have an allergy. Despite being disbelieved, I kept my cool so I could try to enjoy the rest of the service. But this man did not hide the fact that he was displeased with me. Each time he used the exfoliating sponge, he haphazardly threw it in the bowl and hit my legs. And take a look at this sloppy shaping and polishing! I noticed some unevenness, so I asked him to re-do a couple nails before I went to dry. Unfortunately, I had to do some clean-up once I got home. I didn't get the tranquil evening of self-care I was hoping for :( read more

Serenity Nails & Spa - Well balanced pedicure - Nail Salons Near Me - Gambrills, Maryland

Second visit yesterday which did not disappoint! It was clean, beautifully designed and decorated with soothing spa music and relaxing furnishings. Did I mention the state of the art massage chairs? My technician (apologizes for not remembering your name but I think it was Catina) was professional, gentle and personable. She took her time to ensure my nails were done to our perfection and the Chrome effect makes my nails look like new pearls. Thank you to the Amazing owner and her entire staff for their pleasantries! read more

Serenity Nails & Spa - Dip Nail after one week! Still beautiful! - Nail Salons Near Me - Gambrills, Maryland

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Nails came out bomb af!! Great service for a great price!! Ask for Katryna, she's great and really creative with nails! read more

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I was recommended to this salon because I admired someone's else nail. Ive only been there once so far and they have only been in business at this location for about 2 months, but this is the nicest and cleanest nail salon Ive been too that wasnt a part of a high end spa!! Customer service was genuine and it has all talented and experienced technicians! After being disappointed with the customer service at Village Nail Bar, I was overly impressed with this location. If they had a better wine selection, I'd be there weekly!! Lol. All jokes aside, they have great color selections and have a large amount of spa services. Oh yeah, and if you are looking for Katrina she is here! She did my nails 3 weeks ago and they are still going strong with the exception of grow out! I will be there this week for service! Keep it up Serenity!! read more

Serenity Nails & Spa - Nails at Serenity in Gambrills - Nail Salons Near Me - Gambrills, Maryland

Serenity Nails & Spa is one of the most professional spas in the area. The facility is always clean, the staff friendly and personable and they show great respect when honoring appointment times. Ive been seeing Chao for the past year and have constantly had great service. If you experience any particular issues with your feet, for example ingrown toenails, speak with the owner/manager Janet and she'll match you with a qualified technician. Many of my family and friends go to this Spa (some for many years) and no one has anything but positive feedback. Call ahead for an appointment and I'm pretty sure you'll be delighted with the experience. This is one Spa that truly aims to please and I applaud their success. read more

I am giving this a 5 star for several reasons, but mainly for the professionalism and skill set of my nail technician, Helen! I have had a few other techs at this salon and the others that I was pleased with left, for one reason or another, so when I started going to Helen, I was a bit skeptical. However, I was pleased with her service from the start. If there is ever anything I don't like or not pleased with, she immediately corrects it. Never pushy for additional services but always offering me options and she is ALWAYS patient. She's the best tech I have had at Serenity and the main reason I continue to return. Great service matters! read more

Helen is the best nail technician ever! She is very professional and pleasant. Helen is very attentive and patient with me and I really appreciate that! Thanks! read more

Long wait. And not skilled. Nails were horrible! Customer service was sub par at best

We booked for three people- one is my daughter. Her first time- chosen because they have a little Elsa chair. They were terrible to us. Why? I have no idea. They were not that busy at all in the middle of the day Wednesday. They started on my friend while me and my daughter soaked for well on 25 minutes. Then they started on my daughter but the person who came to help her seemed to be mad about something. For a little six year old girl you're supposed to say hi how are you make it special etc. etc. She was not only NOT nice to her, she seemed just... irritated. I was left to soak another 20 minutes longer- so they both finished and had to wait for me to finish. The lady who was helping my friend was also in a mood. I kid you not this is weird. By the time she got to her pedi, she had to ask for somebody else because she is older and the rough handling got too much for her skin. No drinks offered, just bad service and it's a shame because the place looks nice and the work that Helen did on my personal nails was nice. We won't be back. Puzzling amount of bad. read more

I will start by saying I've been here a few times and generally have a good experience. Anne and Lynn are both great. However, I went in for my birthday to get a mani/pedi/eyebrow and the lady who did my mani was disgustingly rude. She spent half of the appointment on her phone texting, painting one nail at a time between texting. After each nail she painted she wanted my hand in the uv machine to the point that it overheated and was burning me. The worst part is when she asked if I wanted another coat towards the end and I simply stated "maybe on this nail to cover the white base" and she flipped out and yelled at me that she still had to buff it out. Her tone was so bad and soooo rude that everyone in the shop (customers and workers) stopped to stare at the commotion. The owner even came over to compliment my nails to diffuse the tension in a way. I am not sure if anything will be done to correct this behavior and improve her attitude. I did talk to the owner to let her know her employee's behavior was rude an unacceptable (especially on my birthday- this was supposed to be a relaxing outing!) Even though I liked the other ladies, I will go somewhere that doesn't let employees yell at respectful customers like little 2 year olds. This whole situation was absurd!!! read more

This is my absolute favorite nail salon. The salon is beautifully design and decorated. Always a professional but fun experience. Just what everyone needs in there life. Serenity Nails Rocks!!! read more

I had a party of six for spa services and the staff did a WONDERFUL job of delivering a relaxing experience!

I absolutely loved this place. It's quiet, relaxing, clean, perfectly designed. I found a new nail salon. Joyce did an amazing job with my SNS nails. She was helpful with ideas and making sure I was happy. She also did my daughter's nails. read more

Serenity Nails & Spa - Nail Salons Near Me - Gambrills, Maryland

Today was my first day coming to this salon. They do an awesome job and are nice. I have found finally found a clean and refreshing nail shop. Janet did my nails in coffin shape and ombré. Go to her if you want the latest trends with long acrylic nails. Anna did my sisters pedicure and she did an excellent job. I am definitely coming back. read more

Good place, quality work but a little pricey. I paid $60 for a full-set for short nails, they were not long at all.. but overall, it is very clean and they are friendly. read more

Amazing customer service. Very relaxing atmosphere. Kim did a great job on our (myself & bonus daughter) pedicures and ombre nails. We will definitely be returning. Thanks Kim!!! read more

The owner (not giving her name because I don't want to share her ) has been doing my nails for years. When she left her former salon and opened her own I followed her. Serenity has not disappointed me. It's a beautiful place to get your nails done. It's clean and hygienic, which for me is the first thing I look for when visiting any nail salon or spa. The staff are amazing and always willing to offer you a drink of water or wine. From the free treats to the kind service, it's a place I can go to relax every two weeks. All of the nail techs are skilled and give great results. read more