Unfortunately, I have to leave a 1-star review based on my recent experience. I booked "The Works" Custom Facial, which is advertised as a 1 hour and 30 minute service for $140 and includes a double cleanse, exfoliation/dermaplaning if needed, extractions, masks, face massage, cold therapy, serums, moisturizers, and SPF. My appointment started at 3:00 PM, but the facial was finished around 3:50 PM. I asked my esthetician, Serena, why the service ended so early because I was expecting the full 90-minute experience. I was told that the service is based on what your skin needs rather than the scheduled time, and that I did not require many extractions. While I understand that every facial should be customized to the client's skin and that I did receive the LED light treatment, I was disappointed that the service ended after about 50 minutes when I had booked and paid for a facial advertised as 1 hour and 30 minutes. I did not receive a mask, and the facial massage felt extremely minimal. In my experience at other spas, when extractions or corrective treatments are not needed, the esthetician typically uses that time for a longer facial massage, additional mask time, scalp massage, hand and arm massage, neck and shoulder massage, or other relaxing treatments so that the appointment still feels complete and the client leaves feeling cared for and pampered. Instead, I left feeling as though I received less because I take good care of my skin. What was most frustrating was paying the full $140 price, plus a 15% tip, while receiving a significantly shortened service. Had I known that the appointment could be reduced by nearly 40 minutes depending on my skin condition, I would have appreciated that being clearly communicated before booking. Advice: If you have acne, congestion, or significant extraction needs, this service may be a good value for you. However, if you maintain your skin regularly and are looking for a relaxing 90-minute facial, self-care experience, or glow-up refresh, I would strongly recommend asking exactly what is included and how long your treatment is likely to last before booking or just go somewhere else. I left feeling disappointed, misled by the advertised appointment length, and feeling that I did not receive the full experience that was represented for the price. read more

Big fan of all the eyebrow services done here! I have defaulted to doing eyebrow waxes and really love the attention to detail done during the mapping process. They ensure you feel good every step of the way. I've also tested tinting and lamination and was a fan!! read more

I've been getting my eyebrows waxed here for quite some time, these girls make sure they take their time and give you the look that you want. I have nothing but good things to say about this studio. read more

Alyssa is amazing! I was hesitant about permanent jewelry but I honestly couldn't be more obsessed. She made me feel so comfortable and didn't pressure me at all. The jewelry is QUALITY and I barely even notice it as well as I have yet to catch it on anything. 10/10 recommend! read more

Malaya Skin + Wax - Permanent bracelet with eye charm - Skin Care Near Me - Pacifica, California

My lashes are amazing and I can't thank Mary enough for giving me beautiful lashes! She's super professional and is very knowledgeable about lashes, as she's been in the business for about a decade now. I also have high lash retention with her, which I know means she uses high quality products. read more

Malaya Skin + Wax - Lashes - Skin Care Near Me - Pacifica, California

Went in for a permanent bracelet as a birthday gift for my sister in January. Alyssa was the person doing them, we had such a fun experience working with her, and they both look great! We loved it so much, we actually ended up booking Alyssa to do a Galantine's day party with us, where she came to my house and brought the cutest set up, she did close to 20 pieces of Jewelry that day! Everyone had so much fun, we are already talking about booking another event with Alyssa. I highly recommend reaching out to Alyssa to get some permanent jewlery, she had so many options to choose from, and I thought the prices were very fair! read more

The best spot for all your beauty needs in Pacifica! I was brand new to lash tints/lifts before meeting Alyssa but now I'm a regular because her work is amazing and she makes it both fun & relaxing. Highly recommend. read more

Alyssa is the best! My lashes have never looked so good. This my second time seeing her and I will definitely be back!

I've received Facials, lash tint & lift, brow definition, and permanent Jewelry from Malaya. Alyssa does quality work and is very knowledgeable and professional. I always book with her for any of my beauty needs :) read more

Malaya Skin + Wax - Skin Care Near Me - Pacifica, California

I've seen Serena for a facial and eyelash lift & tint. She is fantastic - professional, knowledgeable & friendly! Malaya is a clean & cute studio with great owners and I would highly recommended them. read more

Love Mena! Got a brazilian a few weeks ago and she made it super comfortable for me. She was very friendly and took good care of me. She was telling me all that I was to expect and I love the random conversation we were having because it was a great distraction from the pain haha! We were gabbing like a couple of old girlfriends. And the aftercare is also great as Mena checked in on me, provided tips, and recommended good products. No gatekeeping with her! The studio was also so clean and welcoming. Will definitely be a regular here! read more

Alyssa is the best!! I have got my lash lift and tint done with her several times now and she does amazing every time! I notice such a big difference in my lashes before and after getting them done and don't have to use mascara at all for at least a month. She's also the sweetest most welcoming person who will always make you feel comfortable:) read more

Susie is the best! She's so kind and makes you feel so comfortable and taken care of! She provides amazing results to my brows and dermaplaning read more

Malaya Skin + Wax - Brow lamination - Skin Care Near Me - Pacifica, California

Alyssa is literally the best!!! She does the best lash lift and tint that I have ever received in my life! I usually am allergic to anything near my eyes including makeup and I NEVER get an allergic reaction when Alyssa does my eyelashes. She uses vegan and hypoallergenic products! She also makes it such a relaxing and fun experience! I am counting down the days when I can get my eyelashes done again! read more

Malaya Skin + Wax - Beautiful eyelash lift and tint by Alyssa! All natural lashes. - Skin Care Near Me - Pacifica, California

As what I've expected, the lash lift and tint is awesome. It took around 45 mins but worth the wait. No irritation, just relaxed while Serena was doing it. read more

Malaya Skin + Wax - After..Love it - Skin Care Near Me - Pacifica, California

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This review is for the lovely Alyssa who did my lash lift+tint! Note: This is my first time getting a lash lift+tint. I was told at the beginning that my lashes were not long enough to get a lash lift but Alyssa did not give up easily. Alyssa did her magic and gave me the lashes I never knew I had. Like another reviewer posted, the results will put a smile on your face and you walk out happy. :) Not only is Alyssa's amazing at what she does, she is super sweet, patient and took her time with her clients. She made it a great experience~ read more

This was my first time getting any type of waxing and a lift & tint. Happy to say that I love the results! For my Brazilian and under arm waxing, Francisca was very friendly, professional, and took good care of me. I was nervous at first, but it didn't hurt as much as I thought it would! The numbing spray she provided definitely helped. For my lift and tint, Serena was also the same - friendly, professional, and took good care of me. I was worried the look would be too strong for me but they look very natural and I love it! read more

Malaya Skin + Wax - Lash lift & tint by Serena - Skin Care Near Me - Pacifica, California

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I'm so lucky that Malaya is a three minute drive from me. My brows have never looked better! Serena is patient, kind, punctual and takes pride in her work. I've only come for a brow wax so far but a facial is in my future. They have online booking which makes booking an appointment easy and quick. Highly recommend! read more

Alyssa gave me a facial and a lash lift and tint and I have to say everything was AMAZING! I got the facial first and she was so thorough and so knowledgeable! She was able to explain to me why certain parts of my skin looked a certain way and gave me advice on how to care for it. I really appreciated that! She took her time and made sure every little detail was taken care of. At the end she did this amazing jelly mask!! It felt so good and smelled great too! When I looked in the mirror after I looked so refreshed and my skin looked truly incredible! Then I got the lash lift and tint and I was shocked at how great it was! I had never gotten one before so Alyssa did a great job at explaining everything to me and showing me how it worked and she did everything so perfectly! I literally cannot stop looking in the mirror at my new lashes and perfect skin!! Thank you so much Alyssa!! Will definitely have to make this a routine now! :) read more

Malaya Skin + Wax - Lash lift and tint with Alyssa! - Skin Care Near Me - Pacifica, California

Steph does an excellent job with lashes. I got a hybrid full set with her, and she was excellent. She made my lashes look so sexy yet very natural. And she made sure that every thing was clean and sanitary. I felt safe coming in during a pandemic! She's quick and very detail oriented. Couldn't recommend her more. read more

I can't say enough about Francisca. She's amazing. I followed her from her downtown SF studio to Malaya - I've never found anyone who can wax as quickly & painlessly, all while putting you at ease in her fun, friendly way. The space is clean and easy to get to. Iykyk - it's so rare to find reliable, super quality self-care and beauty services including waxing, brows & spray tan and be treated wonderfully every time, all at very reasonable cost. Highly suggest booking Francisca. read more

Don't hesitate to book Menalynne for your waxing needs!! She "gets" it! I brought in my 14 yo daughter for an eyebrow wax, she has beautiful thick eyebrows and we didn't want them to get ruined, so scared! Menalynne understood the trend and shape my daughter was trying to achieve and took her time making my nervous daughter feel comfortable with the whole appointment. EVERYONE comments on how beautiful my daughters brows are and we've been back to Menalynne many times now for maintenance and she has been consistently great. I highly recommend her and book early, she is in demand but worth the wait. Studio is clean, space is comfy and cute! Run! Don't walk :) read more

I had scheduled an appointment for a lash lift with Alyssa, which I was doing for my friend's wedding. I came into my appointment with slight apprehension and a plan that I was only going to do the lash lift just for the wedding/special occasion. This is because I have had lash lifts before and they have always been uncomfortable and a somewhat painful process that leaves my eyes red for days. However, I was pleasantly surprised that Alyssa was able to make the lash lift a quick and painless process. I even added the lash tint with the lift and was very happy with the end results. I ended up making another appointment for another lash lift with her that day for 6 weeks later. Though I must say that my lashes have still mostly maintained the curl from the previous lift. Alyssa also provided me with a small lash care gift at the end of my appointment, which was a really nice touch. It included an eyelash brush, her business card, a cute sticker and scrunchie. I will definitely be coming back to Alyssa for all my lash lifts and looking forward to trying to other treatments/services with her. read more

After such a long time of finding the right person to clean up my eye brows, a friend recommended I go to Malaya Skin studio to get an eyelash lift + tint and eyebrow lamination treatment with Alyssa. Alyssa is super skilled at what she does and I wouldn't trust anyone else with my brows and eyelashes. This was my first time getting a lash lift and it was a great experience! As a person who is pretty anxious with any eyelash or brow treatment, Alyssa really walked me through the process and finished with an amazing result. I have pretty long lashes and brows already but the lift and lamination really gave them the depth they needed. I will definitely keep coming for touch ups. If you come to the studio definitely ask for Alyssa! read more

Malaya Skin + Wax - Lash lift & Brow Lamination - Skin Care Near Me - Pacifica, California

MJ is a beauty genius!!! Recently had soft tap semi permanent makeup done and I was a little nervous at first. MJ put me at ease, explained the procedure thoroughly, used topical numbing gel (I didn't feel a thing), and color matched to my liking. I researched many other skin care salons prior to this and I am so happy with the results, I would highly recommend MJ! MJ also consulted for my daughters teen acne. She suggested the products and they worked unbelievably fast and better than the Murad products we've been using! read more

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Such a brilliant experience with Alyssa, she was amazed. I've been using couple of service for eye lens but it was not so cool, but Alyssa did it professionally. Never had allergic reaction like before. Thank you very much and would like to go again for skin care. read more

Professional, clean, relaxing - fantastic. I've gone to Francesca for 2 spray tans and she is an expert. She customizes the tan to your specific needs. Where are you going and what's the occasion? She also does great work on waxing - eyebrows, upper lip, bikini. Nice pre-wax anesthesia spray. Never any bruising or rashes!!! read more

I love Malayà Skin Studio! I have never done anything to my lashes before and for a while I've been thinking of getting eyelash extensions. I set up a free consultation appointment with MJ and she was so sweet and inviting. We spent a good 30 minutes talking about eyelash extensions and a lash lift and she was so informative with what she does. I decided to go for a lash lift for my first time getting them done. I was set up with an appointment with Steph. Goodness, she's a miracle worker with the eyelash lift! She was gentle and letting me know what was happening while my eyes were closed. She was super easy to talk too and I'm definitely coming back! Thank you ladies! read more

Malaya Skin + Wax - By Steph! - Skin Care Near Me - Pacifica, California

My teen daughter asked for a lash lift, her first. After searching on Yelp, I came across this studio and was pleased by all the reviews. Easy to book, wonderful communication, and even better service. My daughter's lashes look great. She got in the car, where I was waiting because of the studio's social distancing COVID requests, and she said it was the most relaxing service. So relaxing that she fell asleep! read more

Malaya Skin + Wax - After the lash lift ... and a nap! - Skin Care Near Me - Pacifica, California

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Stephanie was really great and friendly. I got my facial done by her today and she was extremely meticulous. She made sure everything is clean and disinfecting before I laid down. Love love love her cooling face mask with the petal roses . read more

Malaya Skin + Wax - Petal rose face mask - Skin Care Near Me - Pacifica, California

I was about to go on a trip to Hawaii and heard about Malayà Skin Studio. I wanted to get a spray tan and some eyelash extensions. I have never had a spray tan before and had eyelash extensions before but was taking a few months off. Before finding Malayà Skin Studio I tried a couple other places in San Francisco for eyelash extensions. At other lash places I've gone to, the lashes look good out the door, but either a couple days or a week after, the lashes get crooked, or fall off too quickly. At Malayà skin studio my lashes last for a long time and don't get crooked. The spray tan looked natural and there was no streaking. Mita was extremely detailed in both my spray tan and eyelashes. She actually stayed late to fit in my eyelashes as I didn't have an appointment but she graciously offered to stay and do them. I absolutely loved my tan and lashes! I didn't need any makeup on my trip which is priceless when you are on vacation! I felt great on vacation and gots many compliments on my eyelashes and tan. I was confident to layout at the pool and beach as my tan was on point! Mita is so sweet and very attentive. She texted me the next day to follow up on my services and even offered to do any touch ups before I left for Hawaii. Everything she did was perfect so I didn't need a thing! Already on my second visit and I'm hooked on Mita and so glad I found her! I live in San Francisco and will happily make the drive to see her. Her eyelash application is so relaxing that I fall asleep! I come out more rested and more beautiful every time! On top of that, it is perfect that she can do everything for me; eyelashes, tan, waxing and facial! The place is stylish, clean and everyone is friendly. If you're thinking about getting lashes, spray tan, waxing or facial go to Malayà Skin Studio! read more

Sooo I got eyelash extensions from Alyssa Shores and my experience was amazing. She is polite, kind, and very professional! She made me feel so comfortable and the outcome was amazing! I left the studio with so much self confidence thanks to her! Follow her on insta, lysslash! Thanks girl read more

Malaya Skin + Wax - Volume eyelash extensions - Skin Care Near Me - Pacifica, California

Francisca is the BEST! I followed her from SF after the pandemic. Her waxes are close to painless and spray tans are perfect. Highly, highly recommend. read more

I've had leg waxing here twice with two different women. They were fine. I really liked Francisca, who I had the first time. The second time the music was too loud for me -- not relaxing at all. The salon is a little funky. It's in a secondary space and doesn't seem finished or polished. I'll go back, though. read more

I love love love it here! I initially wanted to try Malaya Skin studios because I had a coupon for a wax. I was trying all different places back then. As soon as I came here I fell in love! Now I'm a regular. I started off with MJ- she is so amazing and on point with her work. Then I started working with Mennalyn- she's my gal now! I've had the following services and they have always met or exceeded my expectations :) Everyone here is so nice -Brazilian wax (MJ/Mennalyn) -Microblading with touch up (MJ) -Full set lashes (Mennalyn) Thinking of going back for another microblading session. read more

I got an eyelash tint and lift by Francisca and love it. She was so nice & did an incredible job!

I get my eyes, brow, facials here and I get the best effective treatments they have. Mayra and Serena are so good.

Fun and relaxing mommy self love time Deep cleansing facial Def recommend to any mama needing to rejuvenate her skin Hopefully my husband will come in read more

I'm addicted! I use to wear falsies all the time because usually lash extensions looked too natural and I don't have natural lashes to have that fullness I wanted. I went to see Tamara and we got the full volume set. I look like I was born with falsies! It's about $250 and $60 for a fill which I'm tempted to just up keep it because it looks so good and because of her I really can #wakeuplikethis lol I took some photos! Take a look! read more

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I scheduled an appointment with Alyssa for a lash lift - which was my first ever lash lift! I had an appointment at 11AM, but she ended up taking me a bit earlier and it worked out perfectly since I lived close by. The entire process was smooth and super quick. From the get-go, I was super comfortable being around Alyssa. She had explained to me the lash lift steps and even throughout the process, she kept me in the loop about what she was doing next. I was surprised at how quick and painless it was, and the results were amazing! Alyssa's work really boosted my confidence and I left for my trip happy with how it turned out! Overall, super great experience and I am definitely coming back for another lift with tint. Thank you so much, Alyssa! read more