First of all, I like to say I'm not one to complain about much. However, today, I have no choice…read more I've been using Village Pool for years until this morning that I discovered that I'm pay well over $100 for their pool guy to come and just pour 2 5 gallons of chlorine without testing the water. They are supposed to clean the pool when necessary. My pool is green but I guess that's not considered necessary. My navigator has not worked since last week, but he didn't even get close to it to be able to see if it was working. If he spent 10.minutes in my property, I think I'm being generous. I cancelled my service as of today and will no longer be using them. Best of luck.

I used Village Spa & Pool for awhile to service my pool after I had them install a new pump at my…read morehouse. The work done on the pump was good, however the ongoing weekly service was lazy. My pool kept having lots of issues. We had cascading calcium falling off the walls of my pool which has irreparably damaged the new finish (this was caused by them not managing my PH. It was at 8.6 when I finally got it tested; it should be 7.4-7.6) To constant algae issues which had me cleaning the filter every few days to keep the pool clear. Finally I decided to have the water tested at my local pool store. I needed $90 worth of salt, stabilizer, and acid just to get my pool back to normal. I fired them after this. Since taking over my own pool and properly checking the chemical balance I have had no issues. Their tech only uses the instant strips to check, snd they never seems to want to add the chemicals it actually needs, instead they seem to favor just adding more chlorine (probably cause it's cheap). My Mom also has used them for over a year, and has ended their relationship today as well for the same reasons. Her salt level was at 2000 when it should be at 3000-3400. Did they add salt? Nope, just poured chlorine into a salt water pool and not fixing the actual problem. She needed $80 worth of chemicals to get it back to normal. If you have a salt water pool do not hire them. If you have a chlorine pool maybe that's ok since they love adding chlorine.

Emilio and his team are fantastic. I looked around for a company to replace our pool pump and…read moreEmilio's was the most reasonable so you can trust they are not taking advantage of you. I ended up working with them on regular pool service and they've also done a great job keeping our pool in great shape and are responsive to any issues that come up.

I don't have enough positive things to say about Emilio and AE pool services & repairs. He is a…read morededicated, hard working problem solver. If you are choosing someone to take care of your pool, look no further than this company! There is no doubt in my mind that they will get the job done. My pool has been giving me problems and several other companies could not solve it or didn't want to put in the effort to solve it - not Emilio! He has worked on so many different solutions until we get to the root of the issue and figure out what is going on with my whole system. It is so refreshing to deal with someone who takes so much pride in his business. If you are in coconut grove or anywhere in Miami - look no further than AE Pool Services!

I have been using Swim & splash for years at a few on my homes and highly recommend their expertise…read morein this industry. Not to mention the job is always done right the 1st time. Weekly services keep my pool BLUE.

Called the owner, Josh, and he came right over to see why my pool pump motor wasn't running. It…read moreneeded a new pump and Josh came back with a new one and replaced it quickly. The price was even a little less then the last time I replaced it. Josh is honest and hard working.

Absolutely awful service, they damaged my pool and took no responsibility except to return to…read moredamage my pump further. Owner is extremely rude, sarcastic and has zero customer service. They are expensive and love to find ways to "up charge", your service. I filed a police report for destruction of property

This company is amazing!! They are incredibly responsive and professional! Yariel comes to the…read morehouse every week without fail and does an incredible job! Our pool has NEVER been cleaner!

If you're looking for a hot tub this is the place to go! It's not a fancy show room it's just a…read morewarehouse with lots of hot tubs/ Jacuzzi. It's a family owned business which allows for deep discounts. I got a great deal from Mark! I did a lot of research before my purchase so I had lots of questions. Mark answered all my questions without any hesitation. He, even threw in couple extra freebies. I'm so happy I found this place! I can't wait to have my tub installed! If you're in the market for a hot tub or Jacuzzi check this place out, you won't be disappointed!

BEWARE: Worst Customer service they sell you a tub with a crappy warranty and when you call with…read moresimple questions leave you high and dry... When I went to buy they do everything but buy you dinner after that crickets! Careful with Waters Edge Tubs not worth it at all cant even contact the company!

I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

My pool needed to be refinished in a bad way. Biscayne Pool was referred to me by a friend of mine…read moreand I am so glad she did. They did an amazing job! Eric was very honest and knowledgeable, he gave me good pointers regarding the maintenance of the pool but I liked him so much I now have him doing the maintenance on my pool and it has never looked better!

Amazing customer service and has everything you need for your pool and spa. I also just saw they…read moresell ice out of a self serve machine out front that is available 24/7. These folks think of everything

Ridiculously overpriced items and rude manager. You want to try to support local businesses but…read morewith their ridiculous prices, no thanks. We purchased a few pool items that we later discovered sold for less than half on Amazon. Paying huge markups with a rude manager is a no brainer - never giving them business again.