Amazing customer service and has everything you need for your pool and spa. I also just saw they sell ice out of a self serve machine out front that is available 24/7. These folks think of everything read more

Ridiculously overpriced items and rude manager. You want to try to support local businesses but with their ridiculous prices, no thanks. We purchased a few pool items that we later discovered sold for less than half on Amazon. Paying huge markups with a rude manager is a no brainer - never giving them business again. read more

The guys at this location actually care and most of them are long time employees. I've purchased two pool vacuums here. Rebates and all they've turned out cheaper than ebay. Free pool water test. Their pool shock works quick and great. I've also purchased the blue pool dye for parties. 5 gallon tub of chlorine tablets are the way to go if you want to save money. I've always opted to maintain my own pool at our current house and the previous. Thankfully this Pinch A Penny location has always been quite Central when it comes to Kendall and its made everything a lot easier for me. They have quality pool accessories. From pool rod & nets to chlorine floaters, skimmer and drain covers. I've purchased all these here and 6 years later they're still good as new. I've only replaced the vacuum because we decided to upgrade it to a robot vacuum. You won't regret it. read more

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First time at this location of Pinch a Penny and I was totally satisfied once again with their service. I went with my empty chlorine buckets and I had to switch for the filled ones that they already have for you. So in literally 5 minutes I was done and back in my car. Btw this location is on a shopping center on Kendall and also the parking lot it's free. read more

Excellent service very knowledgeable and helpful staff went in with a problem with my pool filter canister knob not tightening and Enrique fixed it in 5 minutes. But really everyone is very helpful and knowledgeable! read more

Last 04/15/2020 I bought a Zodiac MX8 Elite vacuum cleaner for $ 560 at Pinch A Penny. The vacuum worked good until last week that it suddenly stopped working. The pool filter was replaced to make sure everything was fine, later the straps on the MX8 wheels that were worn were replaced and still it wasnt working, so finally concluded that the vacuum cleaner was presenting a technical failure of the internal parts (Annex photos). By going to a representative and a store manager on 04/13/2021 Pinch A Penny the store located 14615 Sw 104 St, Miami, FL, zip 33186. (It should be noted 2 days before the end of my warranty period). The store representative refused to cover my warranty, claiming it was the fault of the pool plaster, the water chemicals, the pool conditions, then saying that the warranty doesn`t cover internal parts that damaged on their own, in short a number of excuses and excuses for not covering my warranty. When I consider that the store's protocol should have been that the store received my pool vacuum cleaner to make an inspection to assess the damage and give me a receipt to process my warranty with the manufacturing company. Finally after arguing with the store manager and refusing to cover my warranty and even refusing to give me a receipt that I could demonstrate that on 04/13/2021 I am claiming my warranty, during my regulatory period of time and with a totally justified reason (which I was later able to corroborate by calling a representative of Fluidra, which is the equipment's manufacturing company) The manager from Pinch to Penny the only solution he gave me was to replace the central piece and pay for it from my pocket a total of $ 42.79 (attached photo and receipt). When I arrived home, yes! the pool vaccum cleaner was working better, but it moved slower than normal, which raises doubts if there is possibly more internal damage that should have been diagnosed after a more thorough inspection and also should have been covered by the guarantee according to the Fluidra representative informed me. Therefore, I express my dissatisfaction with the representatives of the Pinch A Penny store since they did not want to assume my guarantee and I call on the Big manager of the franchise to take the pertinent measures to guarantee the quality and satisfaction of the customer service. read more

Pinch A Penny Pool Patio Spa - Hot Tub & Pool Near Me - Miami, Florida

"This the best pool store in Kendall. The staff is super friendly and the owner is very knowledgeable. I definitely recommend this place!"

I decided after several years to return to pinch a penny on SW 104st, since I started to service my own pool again. So what I did is went to several pool supply companies to check the results and compare, because actually I had the issue before with this same location years ago. Frankly I was not surprised to say that this pinch a penny always has results that require you to add several different products , compared to other locations including other pinch a penny stores and it was no different today. So I disregarded there suggestions and just purchased the liquid chlorine. As I carried them to my truck I noticed as I opened my tailgate and my hand was drenched with liquid chlorine , it got on my shirt and my pants not to mention it's not healthy to have that penetrate your skin! I immediately returned to the store and explained what happened and they permitted me to wash my hand. I was so upset and the bald headed guy what seems to be the manager or whatever was sarcastic, was not caring or apologetic, it was a it's your problem type of attitude. I suggested that he provide me a discount for the future and he just continued to be rude and condescending. The shirt has a huge sentimental value to me and it is ruined as well as my pants.. he even said well you can go to Leslie's pools or other locations you don't have to come here . Anyway I left and spoke to several customers leaving and going into the business , one person. Leaving had the same experience with them suggesting he needs several different products and he had just been there a couple days before? This place is terrible with customer service not to mention rip-off's , do not go here at all ,and if you don't believe me do the test your test get their results and go to several different locations to compare and you will see that this company is dishonest !! And I might take legal action since the chlorine burned my skin, and to add I will be contacting Pinch A Penny HQ and the state of Florida !! read more

I have shopped at this location for 30+ years and have purchased new systems, acid wash, leak detection over time. I have seen it through different owners, both good and questionable. I went today to return a filter cartridge. The girl yesterday made an honest mistake and pulled the wrong unit. Not sure if the unmasked guy behind the checkout today was the owner or manager; however, his behavior was awful. He yelled to her across the store and told her she will never sell a filter cartridge again. I have never seen a boss berate an employee as badly as he did, especially in public. He pulled the right filter and exchanged it. I tried to leave, he told me to stay, called her over, and ripped her a new one. He called her to look at the two filters and asked in a very mean tone - don't they look different? He told her that luckily I did not open it and he could restock it. If not, it would have been a loss to the business. He closed with - if you do it again, you're gone. He was a total jerk. You don't treat people like garbage. I will NEVER go back. read more

Very helpful staff, friendly and knowledgeable. Always give their experienced opinions when asked

Seems that the new owner waters down the chlorine because pool was always green for past 2 years until we switched companies & now our pool is blue & smelling like chlorine!! read more

I purchase all my pool supplies here. They are always very helpful and provide good service. Pricing is competitive.

All time store and best customer service of all near store. Great knowledge of all equipment and chemicals. Better knowledge then other Miami store. I will rank as one one the best read more