Bought a grill at Home Depot yesterday. PAID to have it delivered. Specifically asked if the…read moredelivery crew will carry it upstairs to my deck. He guaranteed that yes they would. Well folks, not only did they not bring it up to my second floor deck, but they also did not notify me that it had been delivered right away. They dropped it off on my front porch. And sent me a text telling me it was there. I will not be shopping at Home Depot again. I don't appreciate promises being given and then not delivered. Especially when I'm paying for something.

I love home Depot. I always get everything I need for my house even appliances. Everything I need…read more It's my best app.

Sadly Lloyd is no longer a manager at the store. He was a great manager that knew everything there…read morewas to know about mowers, edgers, etc. Not a pushy salesman, but rather very informative and helpful, personable and pleasant. I learned this location is a corporate Ace, not a local neighborhood one, which explains the inattentive sales staff (smug older white haired woman in the paint section in particular) & grumpy assistant manager. Totally lame & never going back. No concept of customer service.

Amazing selection and great customer service by the team of dedicated employees at the Lake Forest…read morePark store.

I have been a customer at Ace Hardware in Mukilteo for almost 30 years. In that time they almost…read morealways were able to take care of all of my needs as far as my yard and house were concerned...ntil today. I called them to purchase a wheelbarrow and I asked them to deliver it to me, here i. mukilteo. He told me "Oh, we don't deliver outside 3 miles", and suggested I contact "one of our larger stores who have more emplyees." Which steuck me as a bumch of garbage, but I called the Silver Lake store. The lady I talked to was wonderful, and was also a resident of Mukilteo. She couldn't believe what I hD been told. "Let me give them a call for you." I went outside and worked for a little over an hour. No call. I came back in and called Silver Lake again. "They haven't called you yet??" "Nope." "Let me call them again." She called right back to tell me that" when I got the manager and gave him my name, he hung up on me" (!!) So I contacted Ace corporate to lodge a formal complaint. I was put on hold for 20 minutes and was told"I lodged your complaint with the store manager and you should be hearing from him soon." I told him I was mot holding my breath for that call.( that never came.) Meanwhile the gal from Silver Lake called back and offered to deliver from her store for a small fee. I told her "thank you so much for going above and beyond, but I won't give Ace Hardware another nickel of my money."

Re: visit on Wed Sept 10 around 1130am. I'm usually not a…read more"leave a review" type. If I'm pleased, I tell them to their face, in front of others when possible. If I'm displeased, I generally chalk it up to someone having a bad day or, if repeated consistently, I go elsewhere. (Praise should be public, criticism private). I unfortunately don't recall names, but it was pretty much everyone there from floor to register. I had just gotten new plates for my car... just came from DoL after 3rd time trying interstate title transfer. (I'll leave those details to your imagination...) I realized I needed a special tool in order to mount them. I came here because it's super close to work and they'd always been very helpful previously. It appeared a little bit of a reset was happening so things were little disorganized in some regard. Changing seasonal merch and all that fun.) but every one on the floor began to help look for what I needed, then get the different bolts to use and even replaced the bolts so I didn't have to purchase new tools (that I already have, just in storage and inaccessible at the moment). The level of helpful patience was beyond anything expected. Ever. I've worked in various customer service jobs my entire life. I know people can be exhausting. They spent a good 30+ minutes (of course taking turns helping others with the same friendly attitude when they came in) for ultimately a $6 sale. I've been to this Ace numerous times over the past decade or so and always a very good experience and excellent service. This time deserves a special shout out. I hope the crew that day all see this and know how much it meant to me. Thank you. I'd give more stars if I could.

Very helpful staff. Went above and beyond to be sure I was getting what I needed. Friendly too…read more.. Ace is the place isn't just a slogan.

Nice people. Big clean store. If you need a car key made this place does them. Cheaper than a…read moredealer. Logan knows his stuff!

I have now been to this location TWICE in less than 7 days. Both employees I have met, are…read morePHENOMENAL. I honestly don't know the last time I had this level of customer service. The best part it's truly genuine. The lighting in the store is amazing to see the true under pigments of colors. They have everything from paint to supplies. Do believe I even saw some painters clothes there! Samples are about $6 which is great when I need to have an actual visual on my walls not just a little square swatch. I am not even sure what color scheme I want but I didn't feel rushed to just grab swatches to get samples. They actually were curious what rooms it was going in and listened to my problems and helped me find solutions. I literally can not get over the customer service!

So much for support local business. I choose Marysville paint for just that reason. I like to…read moresupport small business. My complaint is on price of their product vs other stores in the area offering the same product. I paid $80 for a gallon for primer. I purchased three gallon cans. I found the same product three miles north for $50 a gallon. I would surly support them for $10 to $15 more per gallon, but not $30. Not good business Marysville paint.

Ready to have your Consultation on all kinds of nuts, bolts, washers, which are Customizable for…read morethe requirement of yours

TL;DR: I was asked to move a heavy flat cart loaded with three long bags of potting soil with a…read morelong shovel to another register. When I said, "I don't want to go to the next register. I want to check out here," no one offered to help. Instead, the cashier at the first register told me I was being rude and then refused to check us out, turning what should have been a routine checkout into an embarrassing public scene that ultimately ended with a manager checking us out. My mother has been shopping at McLendon's in Woodinville for decades and was taken aback by the way we were treated. We had already spent most of the day buying gardening supplies and had loaded and unloaded heavy items before coming to McLendon's for a few more things. We ended up with two carts, including a heavy flat cart carrying three long bags of potting soil with a long shovel balanced across the top. It wasn't just heavy--it was awkward to maneuver, especially around tight corners. At checkout, I was directed to another register. I started to move the cart, but the cashier was facing a different aisle and said he couldn't scan the bags from where he was. It quickly became apparent that I would have to maneuver the cart around a very tight corner by myself while keeping the load balanced. The other option was to back up and come around another way, which would have required moving my mother and her cart. My mother has neuropathy in her feet and is very unsteady, so neither option was practical. The cashier did not offer to help move the cart, reposition himself, or assist with the bags in any way. I went back to the first register and said, "I want to check out here." She again told me I needed to move to the next register. I said, with admittedly some tired exasperation, "I don't want to. I want to check out here." After I said that, the woman at the first register very loudly told me I was being rude. I asked, "Are you going to check us out?" She simply stood there for a time without responding. My mother, who is 80 years old, had been standing there watching the entire interaction. She even said to her, "Isn't the customer always right?" By that point, the exchange had drawn the attention of another customer, who inserted himself into the situation and began insulting me. Finally, after being loudly lectured, the cashier said she would have to get her manager, waved her hands in the air, said, "I can't do this," and left to get him. The volume of her voice and her visible anger quickly drew the attention of several customers, turning what should have been a routine checkout into an embarrassing public scene. The manager ultimately came over and checked us out. He, in stark contrast to her, was very nice. He looked to see if my mom had any coupons on file, then asked another employee to help load the soil into my car. What disappointed me most was how quickly this escalated. If either employee had simply offered to help with the cart, the entire situation could have been resolved in less than a minute. We had two carts that were part of the same purchase--one my mother was pushing and one I was pushing. Instead of asking us to move both carts, it would have been far easier to let the customer behind us proceed to the next register. I understand that stores have procedures, but good customer service also means recognizing when a customer is dealing with heavy, awkward merchandise and offering assistance. I sincerely hope management will use this as an opportunity to remind employees that a calm, solution-oriented approach--and a willingness to help a customer with a heavy load--can make all the difference. 7-6-26 Edit: After taking some time to reflect on what happened, I've updated this review to clarify the sequence of events. My mother remains just as upset as I am about the way we were treated. She would welcome the opportunity to speak with management if they would like to discuss what happened. We would genuinely like to feel comfortable shopping at McLendon's again, but that will depend on how this situation is handled.

I was hoping to drop off paint for recycling at a paint store up the road. They had told me to come…read moretomorrow and drop off. I left Mill Creek and when I got there a rude employee told me " I can't help you. He said in a very rude way stop at Millers. I went to Millers and was helped by a very nice and helpful employee. Her name was Tylia (sp). It is always nice when you interact with someone with an inviting smile rather than someone with snarl on his face.

I had some paint that I thought was old and I wanted new quarts for touch ups. They didn't have…read morequarts in the type of paint I bought previously, but they checked out my old quarts and told me they were fine. Mixed them up for me and sent me on my way. Even offered to help me to my car. Saved me money and I appreciate not wasting paint. Great service thank you!

This was the first time shopping at a Floor and Decor store (WOW)! The selection is huge, so huge…read moreit took me a few hours walking around to look at everything they carried. We are remodeling our master suite on our new house we just bought. And I only wanted Carrera Marble. Unfortunately, our tile installer said Marble isn't a good selection for a steam shower. So I had to buy porcelain tile for the walls and ceiling. But I could use Carrera marble tile for the shower pan floor and slab Carrera Mable for the bench seating. Prices are super reasonable and we were able to take it home that day. I will post pictures when it's all done next week. Super happy with all of my Selection. Here's pics of what materials we bought from Floor And Decor

I didn't use anyone to select colors but the inventory they have here made it a one stop shopping…read moreexperience. I was able to see everything in the store and order online. Returned what I didn't use without question. Super staff and service