Whatever you need they may have or have not. They will try their best to find what you need. They…read morealso remember you as a customer. The older helpers will try to find your stuff. Nice and clean. Pretty much everything except lumber. Easy parking. All the soil you need to fix your garden. Awesome!!!

The staff really goes out of their way to help you. I've been very happy with their…read morerecommendations. They also have a lot of fun stuff to browse through.

This is a smaller Ace store but it does have a good selection…read more We were greeted as we entered and asked if we needed assistance. Prices are moderate but the store is closer to the house so you save on time and gas. For quick shopping, call ahead and see if they have the item you need.

I spent over $450 on a lawn mower at the end of last summer. I used it ONE time. It wouldn't start…read morewhen I tried to do the first mow of this year. They were on the list of approved warranty repair companies so this is where I took it. They told me to try tipping the lawnmower on the side, drain all the gas and put in fresh gas. That didn't work. I picked it up today and they charged me $133 and said it wasn't covered under warranty. This has a two year warranty so I should not have paid a penny. Companies that do not back up the products they sell are not worth my business and do not deserve my money. I am a long time supporter of the local hardware but this just pushed me to the big box stores.

Amazing selection and great customer service by the team of dedicated employees at the Lake Forest…read morePark store.

Sadly Lloyd is no longer a manager at the store. He was a great manager that knew everything there…read morewas to know about mowers, edgers, etc. Not a pushy salesman, but rather very informative and helpful, personable and pleasant. I learned this location is a corporate Ace, not a local neighborhood one, which explains the inattentive sales staff (smug older white haired woman in the paint section in particular) & grumpy assistant manager. Totally lame & never going back. No concept of customer service.

Most of the employees literally do nothing and just pass the buck to already overloaded fellow…read moreemployees. Employees have worked there for decades and have knowledge of someone in their first month of training. There is no resolution for employees from the corporation. corporate will not respond and go silent if there is a complaint or issue. no raises. no growth or advancement. the noose slowly tightens on good and bad employees. Southerncarlson is the corporation that owns Manor hardware. They run the corp. like Hillter would. They do what is required by law and nothing else.

I was quite impressed with the place. Initial impressions on walking in was that it reminded me of…read morea hometown hardware store, not one of the big box places for tools. Some brand names that I didn't recognize but I had gone to shop for air compressors. I felt zero pressure from anyone at the desk on the first visit to get anything right away. I needed to do some additional research so came back for the purchase on a second visit. While they didn't have the specific model in stock I wanted, they were kind to field about a dozen questions about the lower-tier model and helped me save myself a hundred bucks. It seems they have a LOT more going on than what the storefront makes it appear. I'd recommend them as an alternative to one of the larger corporate stores if possible.

This Ace knows me much too well! I am here buying something for one of my numerous projects 3-4…read moretimes a month. I am usually greeted and offered help with finding what I am looking for. From taking on the moles digging up my yard to re-plumbing my kitchen sink, Mukilteo Ace is the place! Today I rented the Rug Doctor again (thanks to cat Marley and dog Lucy, I repeat every 3-4 months) and also picked up pretreatment spray for pet stains, plus a jug of carpet cleaner. I will return the machine tomorrow and most likely buy something else. This store isn't so big that its really easy to navigate through. In spite of the compact size they almost always have what I need at a fair price plus the helpful staff gets me in and out fast! I don't lose half my day shopping for what I need.

I have been a customer at Ace Hardware in Mukilteo for almost 30 years. In that time they almost…read morealways were able to take care of all of my needs as far as my yard and house were concerned...ntil today. I called them to purchase a wheelbarrow and I asked them to deliver it to me, here i. mukilteo. He told me "Oh, we don't deliver outside 3 miles", and suggested I contact "one of our larger stores who have more emplyees." Which steuck me as a bumch of garbage, but I called the Silver Lake store. The lady I talked to was wonderful, and was also a resident of Mukilteo. She couldn't believe what I hD been told. "Let me give them a call for you." I went outside and worked for a little over an hour. No call. I came back in and called Silver Lake again. "They haven't called you yet??" "Nope." "Let me call them again." She called right back to tell me that" when I got the manager and gave him my name, he hung up on me" (!!) So I contacted Ace corporate to lodge a formal complaint. I was put on hold for 20 minutes and was told"I lodged your complaint with the store manager and you should be hearing from him soon." I told him I was mot holding my breath for that call.( that never came.) Meanwhile the gal from Silver Lake called back and offered to deliver from her store for a small fee. I told her "thank you so much for going above and beyond, but I won't give Ace Hardware another nickel of my money."

Edmonds Ace seems to have one of everything. Cute gifts for friends and colleagues. If you are in a…read morepickle and need an item they don't have, the hardware people will take time to help sleuth a quick fix solution with items on hand...and they enjoy the challenge. Front end is always efficient and professional. Younger staff have been eager to help load heavy items of dirt/bark/rock bags to car. Ace is the closest to a corner store or bodega in the bowl. Frozen pizza, chips, beer/wine/liquor, ice cream - they got you. Surprising selection on instant noods. Limited fresh selection. Great spice selection.

After coming to the auto licensing inside the Ace Hardware in downtown Edmonds for a little under a…read moredecade, I finally decided to look around and see if there was something for me to get this morning (Thursday 24 October 2024) after picking up my car tabs. The Ace Hardware houses the auto licensing as well as more standard offerings, a bakery section, some basic groceries, and a deli area. Some of the sections, such as a key making area, caught my attention as things to remember. Aisles were clearly labeled and the offerings matched their category. Some of the items were more seasonal specific, such as items to help with cooking a turkey for Thanksgiving, while others were more routine items. The bakery section included Pacific Northwest-based brands and freshly baked items. While tantalizing, the item(s) catching my eye for purchase today were the bumper stickers. I went with four in animal theme with fun sayings. The total with tax came to $14.00. My cash payment method was accepted and I opted to round up the change to go to an area Senior Thrift Store. Worker(s) I interacted with were friendly.

I needed some 18 guage copper wire to ground my dust collection system. After calling and visiting…read moremany electrical supply stores, I tracked down Hardware Supply Co. They aren't easy to find over there on Harbor Island in the Duwamish Delta, but they are there, and wow do they have some coils of wire in stock! The friendly staff, and solid wholesale partners they work with, make this place top notch in my book.

I don't go anywhere else unless I have to. At McLendon's, employees know their stuff, and often…read moreknow yours, too. If you're doing some weird DIY thing, you can talk about your needs/goals, and they'll often have suggestions for how you might meet that goal. The one in Woodinville is smallish, but they can get anything you need if they don't stock it. I also used them to find me some guys to build my fence! Worked well.

Just left your store Line was double deep to the back of the store ?? Two cashiers with 8 check…read morestands available?? Yes I know it's 5 days before Mothers Day ?? Do you ? Paint guy staring at his computer?? Drove to Home Depot

I love the old-fashioned popcorn machine and free popcorn that they have at the store…read more I've always been able to get pretty much anything I need especially at the last minute like a nail, duct tape, bees/hornets/wasps spray, toilet seat, backup keys, and so much more. Super friendly and engaging customer support. The folks at work here really do seem to care. Another thing I love are the random cool things that you can purchase, like gift cards, and various trinkets. That they have those things has helped me grab some last-minute birthday and other holiday items for friends when I would have completely forgotten the special day. It is a nice neighborhood hardware store that serves its basic purpose and much more.

I have loved this store and staff since I moved to Kingston. As a general contractor and also in…read morethe process of remodeling our home here, Henery's has been an invaluable asset, literally 2 blocks away. At the onset of the pandemic, Henery's took charge and implemented numerous measures and protocols to keep patrons and staff as safe as possible. As of this date, May 18, 2020, however, things have deteriorated greatly. 1 of 5 employees I encountered wore a mask. 1 of 5 wore gloves. 2 passed within six inches of me in order to stock shelves on the same aisle I was on, neither wearing masks. Following the example, 2 of ten customers wore masks and also made numerous attempts to get less than 6 feet from me. There are no requirements for employees nor customers to wear a simple mask. Here's the thing. The measures we've used state wide and been enormously successful in reducing the spread of Covid 19. So much so, my wife and I thought it relatively safe to continue to shop in places like Henery's. Fact is, we have a 19 year old quadriplegic at home with 23% lung capacity. If he gets this disease, he dies. Full stop. As a result, we rely on the mutual concern and professionalism of establishments like Henery's to help maintain that level of safety. Henery's isn't doing that anymore, despite the lack of a vaccine and dire warnings from the CDC and epidemiologists globally. We cannot take the risk of killing our kid. So it is that today was my last trip into your store. Life will run a bit slower for us, as we order everything online and have it delivered, but seeing our son reach the age of 20 will make that well worthwhile.