EDIT TLDR: I would avoid at all cost because of the very rude staff (as mentioned in other…read morecomments). But if you are looking for another flower shop alternative that is sweet, kind, and considerate, I recommend going to Ambiance Floral instead of coming here. ********** I checked their website to order a fruit basket for my parents, and got this message: to order, please give us a call, I've attached a photo below for proof. So I called and the first thing the gentleman says is "what is it" and I was really shocked but thought I must've heard wrong. And I asked if this enchanted florist? And he tells me yes that's what I JUST said, his tone was already super irritated. I asked about their fruit basket options and he tells me to just look on the website as all the options are on the website. And I told him the website told me to call, which is why I'm calling. And he said well "that's simply not true it's all on the website", which took me aback because I feel like this isn't how to speak to anyone? And also what about elderly people who wanted to place order but didn't know how to use the internet to check "all the options"? We went back and forth a little cause I just wanted to place an order, but he was super rude and condensing. So I asked for his name and rudely told me, why do you need it, and I told him he's being very rude. Then he proceeds to say, well when I answered the phone you were speaking a different language. I was so shocked because I barely have an accent but he concluded I wasn't even speaking English? I had to hang up because he was getting super belligerent and argumentative on the phone and I was super scared. I'm actually shaking in fear right now because I don't think I've ever had such a bad encounter over the phone. He said I was laughing at him but I was actually about to cry from how mean he was. This place makes it so hard to support small businesses. I would avoid at all costs since they don't seem to want business and are super unhelpful. For the business itself, I would suggest training your staff better and to treat people with respect.

8/3/2018 Many thanks to Louis for doing the wedding flowers!…read moreMy bridal bouquet was gorgeous! So were the table arrangements, corsages and boutonniere. He even made a special trip to the hair salon to drop off flowers for my hair! Wouldn't have gone anywhere else to order flower arrangements! (Repost from another account which has been deleted)

We worked with Rizzo's House of Flowers for our wedding florals. Mike is the best in the…read morebusiness--no need to look anywhere else. He truly understands what you're looking for and brings it to life with his expertise and vision, making the whole process feel effortless. Our guests were asking all night who handled the flowers and setup, and it was all Mike. Everything looked incredible. He's easily one of the easiest people we've worked with and really is a one-stop shop for anything floral. Highly recommend!

I stopped in the shop for the first time this morning and was pleasantly greeted …read more I didn't quite know what I wanted but gave a quick description of the reason and received one of the most beautiful flower bouquet I've ever bought. The price was less than I was expecting. I WILL DEFINITELY BE BACK!

Beautiful artistic flower arrangements, I believe first of its kind in Troy. Was completely stunned…read moreby the spring bouquet I got delivered from them. Can't wait to order from them in the future.

I love this flower shop. They are so pleasant to work with and the arrangements they make are…read moreabsolutely beautiful. I highly recommend this florist for something beautiful and different.

Ordered Flowers for St Patrick;s Day for a old friend and my wife. They were Both more then pleased…read morewith their flowers, One was FTD to Plattsburg and that was a sucess. Was the hit of her office. Can;t understand why you did not show up as one of The Best Of The Best in The Times Union because you should be !!!!!!

We loved the floral arrangement that Danker Florist delivered to our family in New York. It looked…read moreeven better than what we saw on their website. A little pricey, but you get what you pay for.

So very helpful and friendly and great prices on flowers. Won't go anywhere else for my flowers…read morefrom now on.

Ordered on line Valentines Day Roses for delivery . Roses are beautiful and the delivery was…read moreperfect .

The new location [next to b.inspired] looks great! Such a fresh and bright space. This is a nice…read moreplace where I can pick up local gifts to send to loved ones afar [soaps, chocolates, candles, art, jewelry, etc. ] Floral wise, you can request custom creations or pick up ready made bouquets and arrangements, which are stunning. I especially love the not-the-traditionally-found-red-and-white designed Valentine's Day bouquets. GORGEOUSNESS.

Village Floral did a fantastic job on the flowers and greenery for my parents' 50th anniversary…read moreparty! I ordered a cake topper as well as loose materials for centerpieces. Lissa understood exactly what I wanted and she executed it perfectly. An added bonus is that she had glass cylinder vases available for rental, so I didn't need to buy eight sets of them for only a few hours of use. Lissa and her staff were friendly, knowledgeable, and always prompt with their communication. I appreciate that they took the time to answer all of my questions and I never felt rushed when I spoke to them. Everything for this event was as beautiful and tasteful as I had hoped! I highly recommend Village Floral!

I called Randolph, delivery for a relative was far out of their area as is everything where they…read morelive. My relative is very ill. I explained that in conversation to Debbie, she said we will make an exception! They delivered an absolutely amazing arrangement, and the arrangement were above and beyond, exceeded expectations and Debbie, as well as their staff couldn't have been any more kind and professional! Great business, great people I would go nowhere else !

I ordered flowers for my brother and a cross for the casket from his nieces and nephews.Last night…read morewas the viewing and today the funeral, Just to let you know, the flowers were exactly what was ordered, perhaps more beautiful than the pictures. I could not be more pleased , especially during such a sad tine. Thank you M. Vitela

I had the pleasure of using your company on July 22, 2011 to have flowers sent to my daughter. She…read morewas staying at a local hotel for the weekend to celebrate her 25th birthday. When ordering, I mentioned that purple was her favorite color. Not only were there sufficient purple flowers in the bouquet (which I expected) BUT the vase was purple, as well. The bouquet was beautiful. Delivery was extremely fast. I would highly recommend your company to anyone looking for a florist. You exceeded my expectations. Thank You, Edie Gaines