Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

they came and assessed the situation very effectively and quickly! definitely experts!…read more it turns out they noticed 4 open wholes on the wall that were from vents that the squirrels broke into. They monitored and patiently waited till the family came out. Then they came back to cover everything . I'd recommend them!

We called Rene late on Saturday because the house we rent had squirrels getting into the attic. I'm…read morenot kidding when I say he was at our house and in the attic within thirty minutes. As he walking up, he saw the issues immediately. The very next morning, he had someone here installing cameras, one way doors and sealing the roof. Within 48 hours, we were able to catch multiple squirrels getting into the attic in several different areas we didn't know about. He has been constantly updating us with what he is catching on the cameras and is coming to seal the other holes we found tomorrow. He even gave us a very competitive and comprehensive quote that we sent to the landlord for additional work (hopefully the take him up on it). We cannot recommend RP enough. Thank you so much!

Dedicated to fixing your problem. Come back for free in-between visits to further treat if still…read moreseeing pests. Great value and have helped with bugs and small rodents at our house

My tech was Elizabeth and she was freaking amazing. Very professional but sweet, thorough, and…read morehelpful. Got everything I needed, explained things to me I didn't know and said if they missed anything, they'll come back out right away. You don't need anyone else but Bulwark Exterminating! It's also family owned which was the clincher for me when picking a company.

I've been using bugs incorporated for i think 2 years or more now. They have always been AMAZING,…read morethey really do have an amazing team and great customer service. Never late, never missed an appointment, never denied a retreat when necessary. Every technician has been nice and I've talked to the owner Anita a few times and she's always been great in explaining everything. Honestly I don't think I'll ever need another pest control company. Thank you guys!!

I have been helping my friend move from her bed bug and German cockroach-infested apartment to a…read morenursing home. Been a very tough 4 weeks, but I also wanted to be sure I did not bring any unwanted guests home with me. Michael Mancini from Bugs Incorporated came and did a very detailed inspection of all the possible areas and found nothing! Such a relief, and the best part was the inspection was free! Michael was very knowledgeable, kind, and told me tools that can help keep my house bug-free going forward. Thank YOU!

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

We have used Colburn Pest Control for over 15 years. We had termites, and they came out and…read moreprotected the house. They return yearly to check it out. We are termite free. They are very reasonably priced, but more importantly, they care about the customer! We very much appreciate Colburn Pest Control!

I've had the pleasure of using Colburns Pest Control for years. They do quarterly pest control,…read more termite inspections and critter removal. Any challenge they meet head on. I will not use any other pest control.

Michael was great! We had our first service and we were blown away with the excellent service he…read moreprovided! Michael was super professional, knowledgeable and helpful!

Wasted my time. Tried to upsell me, talking all around what we needed, put me on hold, only to come…read moreback and tell me they can't address and solve our wasp nest issue. So ridiculous!!! Don't seem knowledgeable. Avoid them unless you want to waste your time and listen to a yearly service sales pitch that is not what you need!!!!

Nathan was great, timely and professionally. I enjoyed his service…read more I am requesting him for my monthly service

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.