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    Mama Bears Duds N Suds

    4.0 (1 review)

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    3 months ago

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    People searched for Laundromat 501 times last month within 15 miles of this business.

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    Mr B's Laundromat - Front of store

    Mr B's Laundromat

    (9 reviews)

    $$

    I have been in customer / client service for over 25 years. I have an idea when my patronage is…read moreappreciated. I came in dropped off my clothes and forgot my funds. Came back to get change and reception spent the next 15 minutes or more speaking to a salesman. Maybe I was rude to wait so long to get change for the machine. No apologies. They apologized to the next person that waited 2 minutes. Got accused of not closing the machine properly. Not even an acknowledgement upon leaving the business. My apologies for paying and requesting your workers for help.

    So I brought in a pair of pants to have a simple holepatched on them, I was very clear and detailed…read morewith the intake person, showed them the hole to be patched, I had done an iron on patch and I just wanted them to reinforce it with thread. Seemed reasonable at 12 bucks. Trip number two: I came back a day after they told me the pants will be ready, they still weren't there. Not great. Number three: I came back to get the pants, waiting for another customer voice concerns that they had lost three of his shirts, finally got to deal with employee who brought out my pants, only to show that they had not patched the location I requested at all, instead had put a new patch on a tiny hole next to the location. I informed the employee that this iron patch would fail very quickly. She insured me that it was fine, and they would repair them if they did fail. Surprise surprise, I bought a week later the patch did failed because it was not reinforced with thread as I requested. I am on my way back now for visit number four to see if I can get them repaired properly this time. Recap, so it's going to take bare minimum five visits when it should've only taken two, and that's providing that they actually do the repair correctly on the next try. Not great

    Scrubby's Laundromat - Our location, with ample parking.

    Scrubby's Laundromat

    (44 reviews)

    $$

    I have been a customer at this Laundromat for almost 2 years. I usually go once or sometimes twice…read morea week. I am always polite and respectful. The female staff is very professional. But I do have valid complaint regarding the manager who also owns the business. Today I did my laundry in an older machine. It's at the back row and 4.00. Because it was very busy , it was the only machine available, so I put it xtra clothes in the machine. This is the only time I have done this. I'm not the only customer who has done this and I most likely won't be the last. After loading the machine I went to sit outside , and then when I returned , the lid of the washer was up. The manager was at the sink and instead of saying to me, "Excuse me miss but you put too many clothes in the machine. Please don't overload next time". But he proceeded to communicate to me in a very condescending way, that was rude, and belittling, and rolling his eyes at me like I am completely stupid. Then he proceeded to tell me that the engine of the machine was giving off an unpleasant odour can't I smell it, and it's ruining the machine. And because of me the cost of doing laundry goes up for everyone. ( lol... all because of me heh lol) There was no odour. That machine is used over and over again, so for me overloading , is not going to be my fault. So then I asked him if it's ok if I put the lid down of the washer, so the wash could finish, there were 4 minutes left. He replied " Oh... what are you trying to ask me now?", in a snitty rude arrogant voice. Then he says " Oh and that's not washing." and rolls his eyes , shakes his head and rudely walks away. He also said that my clothes would be soaking wet when I take them out. My clothes were washed My clothes were not soaking wet. This was a very humiliating way to be treated. Not that he would really care, but won't be returning Sincerely Jennie ,

    I washed some blankets and comforters. Machines were clean and efficient. Staff was very courteous…read moreand helpful!!!

    Mama Bears Duds N Suds - laundromat - Updated July 2026

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