Very clean, efficient, friendly facility! Everything came…read moreout clean and smelling good (even when using unscented soap), so no concern about mildew. Q was amazing -- so helpful and knowledgeable, and patient with everyone they spoke to! Brio's commitment to planet-friendly practices is evident and I don't mind paying a little bit more per load to ensure that my footprint is small as well. Best laundromat experience!

Little rug came out looking even better than when I bought it. Brio has quick turnaround and is…read morenext-level ambiance for a laundromat.

Has Polite service clean machines that workwhile affordable with lots of double and triple loaders.read more

This place is very well organized. The washers/dryers are always clean and the owners seem to take…read morealot of care into making sure the place stays that way. Lots of comfy seating too. I forgot 2 items in the dryer as they take longer then the other stuff that was in there with them and so forget them at the location. They were closed the next day so I left a message and by the time I arrived on Friday the following day the lady had them folded and waiting for me. Would defintely recommend. Tv and things to read plus a convenience store right there too.

First time I went there they were closed even though it was business hours for them. Second time…read morethere were not enough functioning machines, so I had to wait to use pretty much everything. Third time (yes I went back as they are unfortunately the only laundry place in Mission), I called ahead as I was walking a couple miles (in the rain) to make sure when their cutoff time was. Arrived and was turned away as she said she wanted to close early. I mentioned I had called before hand and walked all the way there based on what they had said. A shrug and a mumbled sorry was my reward for time wasted. Won't be back. Go the Abbotsford laundromats... even if you have to take a bus. You never know when you can ACTUALLY do your laundry here.

Great place. Kind and very helpful staff/owners. Clean, and lots of machines. Very busy all the…read moretime. Now that Laura's laundry mat is no longer in business, Kim's is the only laundry mat available in my area. And I really like it. The machines are newer and the cost is no different from other laundry mats.

The lady follows you the second you walk in and talks to you like you're an idiot and it's your…read morefirst time doing laundry at a laundromat. It's like going to a car dealership and they follow you around lol. Terrible business

The staff is friendly, helpful and polite! The washers vary in size and do a great job. The dryers…read moredry well which is nice because u don't want to spend a fortune drying. In total for 10 loads plus soap (I forgot mine) it cost me 24 bucks.

New management is doing a good job! They are an old cute…read moremarried couple who are friendly and helpful . The inside looks brighter and prettier with the new decorations! I love it. Everything is clean and organized and well ventilated. Drop off price looks appropriate and everything seems to have a better upgrade! I would definitely recommend this place!

Was visiting Vancouver and ran into an issue with the washer and dryer at my Airbnb. The person…read morewho runs the laundromat was soooo Helpful and kind to us. Would recommend them.

I needed to do laundry but hotel's laundry service was pricey. When I was checking into Hyatt…read moreRegency, the valet guy told me about this place. I tried to call earlier but no one picked up. I took a chance and came! So glad they were opened on Christmas Eve. They will open until 4pm. Wash takes 25 mins and 38 mins to dry. Total about $12.60 CAD. Make sure to put a timer so you know when to pull out or claim your laundry. Though it was coin laundry, you can ApplePay and they will give you the necessary coins, $1 CAD for detergent, etc. The staff was very friendly and helpful. They were a lifesaver, otherwise I would need to rewear some of the dirty clothes! Parking: Private lot Payment accepted ApplePay exchange for coins or coins only

These people do an amazing job, fast friendly service there always busy, I definitely…read more recommend this laundromat

Brought large loads to have laundered multiple times. Very friendly and fast service. Everything…read morewashed and folded nicely. The only place I will use in Abbotsford.

I have been in customer / client service for over 25 years. I have an idea when my patronage is…read moreappreciated. I came in dropped off my clothes and forgot my funds. Came back to get change and reception spent the next 15 minutes or more speaking to a salesman. Maybe I was rude to wait so long to get change for the machine. No apologies. They apologized to the next person that waited 2 minutes. Got accused of not closing the machine properly. Not even an acknowledgement upon leaving the business. My apologies for paying and requesting your workers for help.

So I brought in a pair of pants to have a simple holepatched on them, I was very clear and detailed…read morewith the intake person, showed them the hole to be patched, I had done an iron on patch and I just wanted them to reinforce it with thread. Seemed reasonable at 12 bucks. Trip number two: I came back a day after they told me the pants will be ready, they still weren't there. Not great. Number three: I came back to get the pants, waiting for another customer voice concerns that they had lost three of his shirts, finally got to deal with employee who brought out my pants, only to show that they had not patched the location I requested at all, instead had put a new patch on a tiny hole next to the location. I informed the employee that this iron patch would fail very quickly. She insured me that it was fine, and they would repair them if they did fail. Surprise surprise, I bought a week later the patch did failed because it was not reinforced with thread as I requested. I am on my way back now for visit number four to see if I can get them repaired properly this time. Recap, so it's going to take bare minimum five visits when it should've only taken two, and that's providing that they actually do the repair correctly on the next try. Not great

Very good machines and the attendant is friendly and helpful…read more You can even have a beverage next door while waiting for your laundry or have a comfortable seat in the rear of the laundromat.

Tiny little laundromat, but the machines work good, and the ladies that work there are a hoot…read more Maybe if you're not from here you won't get there humour but I thought they were lovely.

Really clean, spacious, clean bathrooms. Well kept, helpful, pleasant, service. Easy to get change.read more

Nice friendly family business. We were traveling and needed a laundry pit stop. Everyone was so…read morehelpful. We were in and out in an hour or so. They loved our frenchie Mason. Good place to stop. Ten minutes or so from the Empress in Victoria.