Danny at High Desert Spa was great to work with! Our hot tub…read morewasn't heating correctly so we called HD Spa and Danny came over to diagnose and ordered our part and installed within a week getting our tub back in working order in a timely manner which I appreciated so much! Going to be signing up for his weekly spa service as well so it's one less thing to worry about.

After repeated calls for service on the spa I purchased from this business and never even getting a…read morereturn call. I am giving this entire business a no vote! Apparently the business is not the same as the spa service, regardless I am taking all efforts to support local businesses elsewhere. Best advice pay the people from mammoth to service your equipment.

We love this place! The spa technician helped us troubleshoot over the phone and saved us an…read moreexpensive repair visit. We are so thankful! The service has been more than friendly. Honestly, they have treated us like family! So happy for this business.

Inspected pool and pump for a house I was buying. Did a great job finding issues and with the repairread more

Called and told me they are not taking new clients and are trying to get rid of some. Bummer…read morebecause they have a good reputation. But I do appreciate them calling to tell me.

Paul has been our handyman for over a year. He has been a huge resource for me in supporting our…read moreneeds at my cabin. We did have another hot tub company servicing our hot tub, but decided to switch to Bucks and I wish I would have done that in the beginning. Paul is thorough, transparent, and honest. He emails service reports after every cleaning with chemical stats and any other important information we need to know. My hot tub is always clean with sparkling water. It's nice to be confident it will always be ready for our Airbnb/VRBO guests. Also, Paul gives great advice. He's provided me reliable contacts for other services at my home, and helped installed safety locks and a lockbox on the hot tub lid. Can't recommend Paul/Bucks enough. Thank you, Paul!

Reached out to these guys and even though they didn't service our are they were kind enough to…read morereply and let us know. Much appreciated!

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

Very good service and knows a lot about pools . Also has a long history in the pool businessread more

Andrew has been taking care of my pool since it was installed three years ago. He professional and…read moretakes care of the little things that can go wrong with equipment before they become major problems. I recommend his service to anyone who needs their pool and equipment maintained.

Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!

I would like to fully recommend Scott @ Drake's Hot Tub Service. I don't usually give review, so…read morethat demonstrates how much I appreciated the service I received on my hot tub. Scott was fast in responding, did his homework on my type of spa, and quickly diagnosed and fixed the problem. In today's service market, especially in the Sierra foothills, this kind of service is rare.

Scott put in a mini split for my master bed and I couldn't be more happy with his customer service…read moreand knowledge from what he is doing. He is definitely reasonable prices for what he does for his great work. Thank you very much