Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson employ people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of read more

Why do you insist on covering a lie with a lie. First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect. read more

We love our new pellet stove and hearth pad! The guys were friendly, knowledgeable, nice to my dog and laid down drop clothes to protect my flooring. My whole family loves the new addition to our living room. read more

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Foothill Fireplace is the only company in the area I trust when it comes to maintenance for our wood burning stove. They installed our stove and have come out every year since to check everything to make sure it is safe and ready for use during the cooler months. Not only do they inspect everything for safety, the unit looks brand new when they leave! Foothill Fireplace also just took care of finding a new wood burning stove for my parents at a great deal and they have had nothing but wonderful things to say about the whole process from start to finish. There is a reason they have won the people's choice in the county as many times as they have! read more

I couldn't start my fireplace in the house I just bought so I bought a new one for the best price I could find, about $2000. I called this place and they told me I would have to buy a fireplace from them and have it installed for $8000 even though there is already a brick platform and chimney without looking at my situation. I explained I already have a stove and my house is already set up for a new fireplace. In that case, they explained, they wouldn't help me at all. How could I recommend anyone call them? read more

We just bought a new house and the gas fireplace was not working properly and looked like a couple of Bic lighters burning! We were contemplating replacing it with an electric fireplace, but I really wanted a real flame. We called out Foothill Fireplace & Spas and Karson showed up and within 30 minutes, he had our fireplace up and running beautifully! We are so excited to have such a competent company to service and repair our fireplace! I would definitely recommend these guys! read more

Foothill Fireplace, Pool and Spas - Before - Chimney Sweeps Near Me - Sonora, California

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I had a Jotul 602 wood stove installed by Foothill Fireplace, Pool & Stove and was absolutely satisfied by the work they did. Great attention to detail and they communicated different options to me in a timely factor. They replaced an old gas stove and installed the chimney, flue and stove of the new unit. I would definitely recommend their services! read more

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The buying experience with Foothill Fireplace and Spa's was great. I felt everyone (staff) that I came in contact with were very dedicated to their work. I have an old gas stove that was not working. With the cost of propane being outrageous I was looking to bring my energy bill down. I talked with Brice who showed me many options from pellet to wood. Though the pellet options seemed great, I went with a Regency wood insert that came with a lifetime warranty. They took my old stove out and disposed of it at no cost, they extended my chimney, and because they properly trained me about the stove, I had zero issues firing it up and maintaining the heat. I guarantee you will not get that service and training with any big box store. My fireplace warmed up my entire house where it had no problem heating my old drafty house. I saved myself $hundreds of dollars each month. read more

Foothill Fireplace, Pool and Spas - My regency wood insert fireplace fit perfect in my fireplace. It became the centerpiece of our house - Chimney Sweeps Near Me - Sonora, California

Honest reliable and trustworthy! They do quality work and sell top of the line products! I wouldn't trust any other company!

I was aware without a $550 inspection that two of the fireplace gas lines were not connected. I was told specifically that the fireplace in the living room could not be used as a gas fireplace as it was not legal because it did not have an automatic lighter and that in order to use the fireplace, I would need to remove the faux wood and only use real wood. I questioned this at the time of inspection and later found out this was not correct. I was given no valid information from this company as to how to get the fireplaces working. The company may have been in business 27 years, but not the inspector who was sent to get, in my opinion, money for nothing. read more

Foothill fireplace was at my home today installing an insert. They arrived on time and were very professional. The two gentlemen that were here were very friendly and did nice work. Oh, and they left everything as clean as it was when they arrived. I am happy with the service. read more

Our propane fireplace came with our house that we purchased 5 years ago and we saw that it came from Foothill Fireplace. We requested a basic service 4 years ago and they discovered chimney was not installed correctly and could leak carbon monoxide. They fixed that easily. Today they came and replaced the blower motor for the fireplace. Dealing with them is easy because they are very professional. I send Emilee a photo of the back plate so they had the model # and all the particulars. She emailed me so we could find a time for the service call. The service techs were clean, knowledgeable and polite! I highly recommend and will use them again for service and any future purchases. read more

Foothill Fireplace, Pool and Spas - Blower on this fireplace replaced! - Chimney Sweeps Near Me - Sonora, California

Thank you for your amazing service, you are so friendly and knowledgable! And we love your service guys, they went above and beyond when delivering our new spa! Our backyard space was a little complicated but they managed so easily. We love our spa and look forward to continued business with you. Thank you so much read more

Worked with Brice for the quote and coordination of the work for a new wood stove and tile surround after purchasing a cabin in Pinecrest, CA. Brice contracted Jay Hagstrom (Mason) for the installation, tile work, re-piping etc... They were both wonderful to work with. Additionally, Dina in the office (brice's wife) was amazing too. Everyone coordinated and got the work done before any weather hit. All the while we were fit in another very large project nearby and the timing really work out very well. There were a couple of questions, hiccups along the way but Dina, Brice and Jay were in stellar customer service form. We are ever so grateful and LOVE our new wood stove and surround area. Showing Brice our concept idea from a Pinterest post he'll helped us understand what type of products we needed and how to choose. We picked a Regency wood stove that fits 16" wood with eash. There's a blower switch which may be used to push the heat in the space. Also, our number one request was to have a 'cooktop' in case we had no power. The first weekend we were able to used the wood stove we had family stay at the cabin with us and there was a PGE shutoff for a week minimum. We were able to cook for seven people right on top of the wood stove. What a total blessing. Without power we were unable to use the blower but we really stoked the unit to keep everyone as comfy and warm as possible. Brice introduced also to a company to obtain our concrete poured mantel which really looks like wood but will never burn. http://magrahearth.com/mortise-barn-beam-series Very handsome product! read more

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Foothill Fireplace was very helpful with information, promptness, and quality of install. When I asked for a quote they told me about the Tuolumne County wood smoke reduction voucher, that ended up saving us thousands of dollars on our new stove. When the new stove arrived, they were quick to install the fireplace insert and chimney liner. read more

Foothill Fireplace is not only extremely knowledgeable but they truly care. I was in a dire situation without heat, Dena and the staff there did everything in their power to help me, they were consistently responsive and helpful. I highly recommend them, and I'll be referring everyone I know to them! read more

Would not use them very unprofessional. A simple request was over their heads to handle.

Cleaning was good on fire place. The 2 guys did great job.Only thing that stopped me from leaving a 5 star review was that they left carpet a mess infront of fire place...No tarp or blanket was put down..Other then that they did solid read more

Tim lost his footing and fell against our propane fireplace door breaking the glass. The staff at Foothill fireplace, where we bought our stove 10 years ago, are, and always have been accommodating. Less then 24 hours our glass was replaced!!! Thank you Foothill Fireplace!!!! read more

Foothill Fireplace, Pool and Spas - The new replacement glass on the door. Even our cat loves the new door. - Chimney Sweeps Near Me - Sonora, California

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I just had an awful experience with this company and instead of remaining professional to keep a customer and referrals to friends and family, the woman with whom I spoke was unbelievably rude to me. I simply wanted to have a simple cleaning and because the girl at the front desk was not properly trained to book appointments... somehow that was my fault? This was a company who was referred to me by the Red Store. I have found the Red Store to be friendly, well stocked and a good resource. Sorry to say that Foothill Fireplace is a bad place to take your business. read more

Kept us up to date on delivery details. Installation team gave detailed instructions on use of the pellet stove and they were thorough with clean up. read more

This is a great company. I hired them to replace a cracked wood burning stove with a new unit. They brought my chimney up to code and the new stove works great, provides more heat than the old one, and burns less wood. Highly recommended. read more

Great local business owned by trustworthy family and employees. Easy to make an appointment; their guys came out right away, as scheduled, efficiently cleaned out the chimney and fireplace. Reasonable , competitive rates. read more

Foothill Fireplace, Pool and Spas - Cleaning fireplace - Chimney Sweeps Near Me - Sonora, California

Awesome service, great respectful staff! Always helpful and great work. Our go to when we purchased our new wood stove and annual chimney sweeping. read more

Brice and his crew are amazing. I had a custom freestanding Jotul stove installed in my 1930s original fireplace. They did a great job with helping design it to be up to code and were very careful with the old masonry and took out as few bricks as possible. We will have them back every year for a sweep too. read more

Foothill Fireplace, Pool and Spas - Chimney Sweeps Near Me - Sonora, California

This company has experience and integrity. I recommend Foothill because they are upfront,honest and really care about their customers. Their installation price for a linear double sided fireplace was one third less than another company and in line with industry standards. The other company wanted to charge more because they had never installed that type of unit before. If you are looking for experience and knowledge this is your place. read more

This Company really is the best around. We have used them for numerous projects in the past, and have referred many of our friends with great results. They have done both Service and installations for us. Always on time, clean, professional, and just an overall flawless experience every time. They are a small family-owned business, and we love to help those small business owners, plus they tend to pay far better attention to detail. We are getting ready to start shopping for a hot tub in our second home and Foothill will certainly get our business. This review is long overdue. Kristen has always been a joy to work with and the team is very well trained. read more

We are so impressed with our service that we have received from Foothill Fireplace, Pool, and Spas!!! The entire staff is so friendly and pleasant to work with. Their service was exceptional...we absolutely LOVE our new spa and accessories!!! Our yard looks amazing now!!! Thank you for helping us figure out just the right spot to put the spa! Dena was also so helpful with finding the right water treatment for our needs. The delivery guys were very careful while working around our plants in the yard when they brought in our new made in USA spa. We really appreciated their friendliness and courtesy! Thanks so much Foothill, we will be your customers for life and send more your way! read more

Foothill Fireplace, Pool and Spas - Chimney Sweeps Near Me - Sonora, California

Great people, EXCELLENT service guys, Karson was great Thank you... Love my pellet stove read more

We needed our chimney cleaned and had an issue with a flashing on the roof. They were able to come out within a couple days and repair the flashing and clean the chimney. Very professional and outstanding service read more

Our propane fireplace went defective and we called Foothill fireplace for a service. Outstanding service, definitely a 10 +. Karson came out to trouble shoot the problem. What an awesome young man. It was a difficult problem but he stuck with it and found the solution. Made the repair and now we are enjoying the heat on a cool day and even colder night. THANKS FOOTHILL AND KARSON, Job well done. read more

They just cleaned our fireplace chimney. Very efficient, very friendly, right on time.

Foothill fireplace has been wonderful to work with. Dena answering the phone was very kind and helpful to start. Brice and Carson kept me in the loop all along the way as they prepared to install my new wood burning stove. The crew that came to do the installation were very efficient, personable and did a great job on the install and cleaned up everything including a vacuum of the area before they left. They also made sure I knew how to use and care for my new stove. They warned me i would be plenty warm with this new stove and they were right! It looks awesome and keeps my home very comfortable! No more freezing for me!!! Thank you Foothill Fireplace!! read more

Called for an estimate on a new wood stove and the office staff were so wonderful. Was able to schedule pretty quickly considering how backed up this industry is in our community. Brice (the owner) was on-time, kind, and super knowledgeable. Have gave me great ideas and didn't pressure me into anything I didn't need. I'm not the one making the final decision, my mom is, so I'm not sure what we'll do in the end, but wanted to at least make sure you all knew how great they were to work with. read more

I called on 2/17/22 for pricing, wanted to make an appt but was told the scheduling dept would call me later in the day. I finally received a call back on Friday, 2/18 at 2p from the scheduling dept. They had 2/23 available from 8a-11a, I asked if we could be first since it was my husbands bday and the clerk said they didn't have many scheduled and would put me down for 1st appt. On 2/23 my husband and I woke up at 7a to be ready for the techs but by 9:30a when they didn't show up I called and left a message since the office didn't open til 10a. I was told by Kristy that I never called back to confirm, I explained that when I scheduled it I was never told to call back and confirm, I also checked my mobile phone to see if they called, which they didn't. They tried to schedule for later in the day but we had plans, when I told them I was going to give a review on Yelp I was told that the snow was also a factor on not showing up in the morning. I asked why didn't you call your appts to let them know of a possible cancelation due to weather, I was told it didn't start snowing til 7p, but the forecast did call for snow???? The owner called and apologized, an apology is nice but my wood burning stove still needs service. read more

This company is amazing ! The the staff is helpful and friendly. The stove they suggested and installed in my house will run you out of the house, I thought it was too small .... boy was I wrong ! I have had no issues with the stove, did I mention they are honest, on time & affordable ? This is truly a five star / Tuolumne's Best business ! read more

OUTSTANDING!! Bryan and his son evaluated why my fireplace previously put out so much smoke. Tests were performed and evaluations offered. Turned out to be more of a nature issue having to do with a huge oak tree that had been recently removed. I sure do appreciate the honesty! Shops staff are also very supportive and through. read more

We were involved with the blizzard of 2021. Our wood stove chimney was damaged due to large tree snow sluff. We contacted the foothill (a family run Operated business n) which is great or so we thought. They came out for an estimate of damages - spent 10 minutes. They provided an estimate for a complete replacement stove replacement ~ 10k$. Our insurance co refused the inflated price stating was not needed. Only chimney repair only 3k$. So here we are. No heat for 4 weeks. 4 calls to foothill 2 texts and NO response. We are retired fixed income, freezing our backsides off and still they don't have the professionalism / common curtesy to return any request for communication. Sure sucks that the ethics of the company places job priorities based on net revenue rather the the community needs. So here we are going to ride out winter into spring. Lotsa wood. Regency should rethink foothill as a distributor for such a fine product. read more

I really like this company. We had an issue with our gas fireplace. The young lady answering the phone asked me a few questions and was able to provide over the phone support. She had her team follow up with a visit to my house and not only took care of my ignition issue, but cleaned out the venting and washed the viewing glass. They really went out of their way to take care of me & I could not give them enough starts for the wonderful service they gave! The fireplace is working great and looks fantastic! read more

They are very professional and really seem to care about thier customer's. The staff is just very pleasant and easy to talk to. I would recommend them to everyone I know. read more