Incompetence of sraffing - hispanic lady on thw phone is arrogant and has no idea about insurance,…read morepolicies, copays, etc. It seems she is suckind numbers out of ...... . Most lickely was hired from home depot parking lot. Spoke to three different people, receivwd three different quotes. Obviously staff doesnot care about reading agreement or learning business. Had to wait for cd with images foer almost two hours. Finally gave up and left,. They called 3 hrs later asking to come back to collect cd. 5 hrs of my life wasted.

I went for a mammogram and sonogram. The ladies were very professional and kind. They asked my…read morehistory and family history. I did have a positive test once and had a biopsy for it, but everything came out fine. The doctor spoke to me in the end. I had never been to the Katy location before. It was really nice, just like the staff. Ten stars.

Terrible attention to schedule an appointment, they want to change your time of appointment just…read moresome hours before taking your scan. Avoid this place if you are in an urgent medical diagnosis and want to avoid extra stress.

I chose a free standing facility to complete an identical scan because of the astronomical $1275.84…read moreprice estimate Houston Methodist quoted versus HMI $77.09. 5/5 I requested an emailed estimate for my patient benefit. Automated HMI telephone prompts direct you to the department, then an agent assists. We set up an appointment without issue. 5/5. There's a small parking lot in front of the gated facility. It's a clean facility with ample lobby seating. 5/5 There were patients in line upon arrival, cordial competent staff completed tasks while discussing personal things. 5/5 Staff promptly called me for my appointment time. 5/5 Two floors in building with an additional smaller wait room upstairs. 5/5 My technician, Anthony, was efficient and friendly during procedure. 5/5 Everything ran smoothly during my visit. I was given an instruction sheet to access my scans immediately. Scans were available as promised, so, I'll await news from my doctor. 5/5 Informed Dr should have results in 48 hours. I would recommend HMI. 5/5 Always check with your insurance company for in network benefits coverage before visits to avoid costly errors.

My doctor wanted me to get an MRI due to a recent fall I had that has had me in pain for over three…read moreweeks. The price I was told to pay (after insurance) was $1,091.22. Which is more than I can currently afford to pay. I was referred to go to Green Imaging who found an affordable MRI location. With my insurance it was still going to be a pretty penny but after receiving the doctors order they said they could do it without insurance for $250 (left knee only without contrast. It is very no frills but in no way lacks professionalism and good service. I was treated with respect and dignity and care. The MRI is located in a trailer behind the building. It's is cold to prepare yourself. I only had to remove my shoes, my watch, and my jacket due to the metal zipper. They gave me a blanket to make me comfortable but it was still cold. The imaging took about 30-35 minutes. After I was given a cd of the images to take to my doctor. A report will be sent directly to them in 2-3 business days. A great experience and I am grateful that it was within my budget!

Ricky did a great job and with great difficulty! I have a great deal of discomfort laying down…read morewith my neck issue but he made me very comfortable. It is super cold so dress very warm!

These guys are great!!! They get you in fast and from the initial phone call til the end I feel…read morelike they are caring for their own family!!

Came here for an x-ray of my wrist. Then had to come back 1 month later for a chest x-ray to rule…read moreout a positive TB test. Both times everyone was professional, efficient, place is clean, no problems. I would come back here IF I need to. I would easily recommend this place to anyone.

Let me start by saying that I am super claustrophobic and getting an MRI is my worse nightmare. I…read moregot into an accident and needed an MRI. Dr. Patil and tech Ken were amazing! They were sooo super patient with me even though I was really nervous, they really helped keep me calm through the entire process. They do offer a sedative if you have anxiety or claustrophobia. I hope I never have to get an MRI again but if I do, I'd definitely come back to AV imaging.

I exited my MRI with contracts to see the most adorable Band-Aid. Thank you, Racheal!read more

Why 5 stars? Because an MRI is never exactly the most fun, but I guess this was pretty painless…read more --- --- --- Going in for an MRI is a pretty unfortunate process. It means you're hurting somewhere. And the actual MRI itself is such a bizarre thing. In the not-so-distant future, we will look back on this technology the same way we currently look at VCR's. Not to sound snooty about a machine that can look inside your body, but it's insanely loud and you must remain perfectly still like you're dead for it to work. Every time I go in for one, I can't believe this is still the best way to do this. However, that's the case for any MRI. And my Alliance MRI was pretty painless. I was called back before the start of my appointment and the whole process was no nonsense. A few days later, they sent the report over to my Ortho, and bonus points to Alliance, I had no tears in my achilles. I can give credit to them for that, right?

I'm not sure anyone necessarily wants to be in a position to need a cardiac MRI, but if you need…read moreone, this is absolutely the place to go. From start to finish, they are amazing. Scheduling and the office manager, Dinorah, were exceptional. I firmly believe that you are not just cared for by the doctor you see but by the entire practice, and they excel at this. Dinorah placed my IV and did as painless a job as I've ever experienced with that. The person performing the MRI was awesome. He and Dinorah made sure I was comfortable. They gave me headphones and earplugs to protect my ears while the machine worked while also being able to hear the instructions regarding my breathing and the Netflix show. That's right. I was able to watch a Netflix show while the scans were performed (they took about 45 minutes), and there was a progress bar at the bottom of the screen so I could see what was going on and how much longer I had. When I didn't know what to watch on Netflix, Dinorah recommended a show, and it was highly entertaining. Despite the show, I was so comfortable that I almost fell asleep. Dr. Cheong read my scans, and since he is trained in Cardiology, he was able to talk to me about them. It was really nice to get real-time feedback and learn that there were no underlying issues causing the thing we were investigating. I'm just one of those people that have it, and this was the best news I could have received considering the circumstances. I was relieved. He was very, very thorough, showing me everything and explaining it in terms I could understand. He is caring and fantastic, and who doesn't love a doctor that loves Hello Kitty and Pokémon? Seriously, he was also patient, kind, and caring. He answered all of my questions and was very reassuring. The practice cares deeply about the comfort of their patients, and they had some nice little touches that spoke to this. They had a lavender essential oil spray that Dinorah mixed up, and they used it in the MRI room to make it a more relaxing and spa-like experience. Seriously, I felt so relaxed when I got out of there I was ready to take a nap. Also, I had to come to the appointment without having my morning coffee. When I was done, Dinorah made me an awesome espresso with biscotti. I will definitely come here the next time I need a cardiac MRI. I would come back here just to visit with everyone in the practice with whom I interacted. They are that great! I am so glad my electrophysiologist recommended them so highly. 10/10 will recommend to everyone!

I went in there the first time today, they were amazing and so helpful. The staff and doctors are…read moreso friendly and knowledgeable and you can watch tv while you are getting your scans in your own personal room, Dinora was so helpful when I was about at my wits end with other clinics..... 10/10 highly recommend.

Very nice and efficient, I walked in and immediately was welcomed in. The technician took me to the…read moreback and I got my MRIs done. I was comfortable and the place is clean and well decorated. ( in my opinion).

1st I instructed the tech that I was Claustrophobic & there was not n ounce of compassion or…read morecomfort, he was like...just rushing me as if it was his time to go home, never again. I prayed was through that. When I got home, I realized that my James Avery Charm Bracelet was still there but when I called on Monday morning, there was no knowledge of it, c'mon now...it was the only thing left from my mom who is now deceased & they say, it's no where to be found...it was in the bucket, I was so upset I did forget it. I had a horrible experience.

Great staff and place to go for an MRI!!! I was so scared to get the MRI because I am very…read moreclaustrophobic person. However, I felt better when the receptionist told me that they have the open MRI machine. The MRI technician was very helpful. He made me feel comfortable during the whole procedure. One more awesome thing is that the price per scan is just $279, less than anywhere else. I would highly recommend this facility to others. Huge thanks to the Caspian Team.

After a continuing pain in my ankle and couple of X-Rays, my doctor told me I need an MRI, so we…read morecan clearly see the problem!He suggested me Caspian Diagnostic Imaging.Even the location was kind of far from me,their price was worth it me to go over there!I got my appointment the same day and next morning my physician got the report of my scan.That was really fast.Their team seems professional and fast.Finally I got a proper treatment.Would like to thank them once again!

My second visit here do to a mix up on my part. The staff went out of their way to help me get the…read moreService I needed. I am back today with paperwork I should have brought on the first day. It would have been better dealt with if I could have been able to talk to someone in the office to express my concerns, without having to go there. Not sure what all this lab does, but I came for blood testing. Seems to be busy all day, the lobby needs a lite cleaning today. AC blowing cold, bring a jacket.

terrible service. the nurse scream at me while I was singing in on the tablet. I ask her politely…read moreand estimated time for service. I walk in at 8 am no one was in the room the system time was 3 hours wait. I ask her if the tablet it's correct. she was really rud, she say if you like it or leave. the place have mold smell and the building is falling a part