1. Manasa Vulchi,MD

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    Rancho Mirage, CA

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    Manasa Vulchi,MD

    5.0 (3 reviews)

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    5 months ago

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    8 months ago

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    3 years ago

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    Desert Hematology-Oncology Medical Group

    Desert Hematology-Oncology Medical Group

    2.8
    (16 reviews)
    2.4 mi

    From beginning to end each of the employees were courteous, friendly and they all had a smile on…read moretheir face and a hello!!

    Unprofessional front desk staff- they are unprofessional- the front desk staff are unhelpful and…read moreincompetent. I had to cancel/reschedule an appointment and they passed my call around to voice mail since they were 'too busy' to be able to allow a nurse to pick up to arrange rescheduling. And despite numerous messages left by me, they ignored my request to call me back to reschedule. I left clear unambiguous messages with my name, phone # and date of birth- the date and time of appointment I needed to reshedule. All the information they could possibly need and after multiple calls by me, then never returned my call. So, since I've done my part, my only alternative is to just not show up for that appointment, and if they try to charge me for a missed appointment they will find themselves waiting a long time for payment which willl never come, and if they want to discharge me as a patient that's also fine as there are other plenty of other local physicians who I can see. But that's no way to run a medical practicec. I'm just so tired of the lack of professionalism and customer service in every aspect of our lives- and its mostly due to trump- that there are no longer any consequences for poor behavior- he has normalized that and its seeped into every aspect of our lives and other people have adopted that behavior to be their own way of operating. Customer service in America has dwindled to the customer is never right- the opposite of that we were led to believe.

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    New Location

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    New Location
    Lisa M Bodon, MD

    Lisa M Bodon, MD

    4.0
    (125 reviews)
    2.4 mi

    Dr Bodon not only treated me, but educated me. She helped me…read moreimprove my health. I balanced my hormones and feel like a new person because of her. Like most in healthcare, her staff and she are overworked, underpaid and very busy. Look past the administrative crap and you'll find the best medical care in the area. Dr Bodon is the best for mid-life hormonal care.

    Dr. Bodon has been my doctor for many years, and I truly appreciate her knowledge, care, and the…read moreway she listens to her patients. She is the main reason I continue to come back, and I trust her medical judgment. That said, the front desk and overall follow-up still need improvement. While phone answering has gotten better compared to the past, there is still a lack of urgency. I left 2-3 voicemails regarding a culture I had done with Biocor and waited about two weeks without a callback. During that time, I called the office multiple times just trying to get an update. Eventually, I went in person, and suddenly the results were available and the prescription was sent to the pharmacy. Unfortunately, I had to go through my symptoms for over 9 days longer than necessary, which was very frustrating. Dr. Bodon herself is great, but better communication, follow-up, and urgency from the front desk and assistants would make a big difference in the overall patient experience.

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    Dr. Lisa Bodon specializes in robotic surgery
    Dr. Lisa Bodon specializes in robotic surgery
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    DaVinci Robot & Dr. Bodon
    DaVinci Robot & Dr. Lisa Bodon

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    DaVinci Robot & Dr. Lisa Bodon

    Manasa Vulchi,MD - oncologist - Updated July 2026

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