I was visiting from NY when I had an eye issue and needed an appointment on short notice. Dr…read more Paquin's office staff was awesome and were able to get me in within a couple of hours of calling. They were very friendly and informative. Dr. Paquin himself is one of the nicest and most personable doctor's I've been treated by. He was able to diagnose my issue and get me on a treatment plan that started working within a day. Great experience and great staff.

I have been a patient for 10 years. Dr. Paquin and his staff are always very kind and…read moreaccommodating. The appointments are smooth and very insightful. I really appreciate their help when picking out glasses. I am very indecisive when it comes to picking out frames. Thankful for this practice!! I would highly recommend.

I had an exam and ordered 2 pair of glasses. $1900. When the first pair came in they were not the…read moreright prescription. The woman tried to gaslight me and told me they were correct. I insisted they were not and she told me I have a bad attitude. Her attempt to fix the situation was that she was going to put the 2nd prescription on both pairs. I told her that's not what I ordered and not what I paid for. I asked for my money back and she told me there would be a 25% restocking fee. So now I have to pay $475 for their mistake. I'm taking them to court.

I was given the wrong perception twice had to keep two boxes of contacts because I had opened them…read more they were all different sizes. two boxes of contacts should have come as an exchange for two boxes of the wrong size that had not been opened . Today I get a package with one box of contacts there should be two boxes. I have had nothing but problems with this eye center and the doctor. why he couldn't get the right contacts the first or second time. This is my third time to get the correct prescription I have been back to the office and told them I won't be back. Do not buy your contacts there you can get them cheeper on the internet and use your insurance too. I truly hope you get the right prescription the first time. I couldn't even get those incorrect contacts in my eye. It took me over twenty minutes to get one in. hopefully I will get the other box they owe me. I have two boxes of that I cannot use. One was $115 and the other one was $119 so that pretty much sucks being out that kind of money.

Something was irritating my right eye and I couldn't seem to rinse it out. I called Dr. Shotwell…read moreand they got me in right away. Every experience I have had with her and the team has been positive, so I wasn't surprised when she was able to remove the foreign object without a hitch. Amazing how such a small "seed like" object could cause so much irritation.

Dr. Shotwell and her staff were great during my two visits. They provide a sense of family…read moreatmosphere in the office that makes one feel comfortable and at ease. My examination was thorough and once I received my new glasses, the prescription Dr. Shotwell determined for me was right on. Her husband, and optician, Michael, was very helpful and took a lot of time with me in deciding the correct frame for my face and how my lenses should perform for my particular prescription. I have gone to other sources in the past to "save money" on frames and lenses, but what it really comes down to is you get what you pay for in the end. I am very happy with the glasses made for me and with Michael's suggestions, I can honestly say these are the best and most comfortable glasses I have had in a very long time! You will not find a friendlier or better place for your eye care. I highly recommend Dr. Shotwell, I have become a patient for life.

Staff is somewhat unfriendly and won't go the extra mile to help you. Especially the manager…read more.. She's simply rude. They talked disparagingly about their customers in the open. It's just sort of a hostile environment.

I have been seeing Dr Fessenden since I moved to Sarasota 3 years ago. Always a pleasant and…read moreprofessional experience. Today I stopped by to make my annual appointment and to have a few glasses adjusted. I am hard on my glasses. My experience was so good I wanted to write a review. Steven helped me pick out new frames to fit lenses I already had from a broken pair sitting around. He also patiently adjusted two other pair of glasses for me and did an amazing job. He also gave me a courtesy discount on a new pair of prescription glasses and what the cost will be in writing. In today's times when ppl mostly complain ( me too) and customer service is an oxymoron I had to say something when the experience was 5 Star. Thank you Steven I walked out smiling with a new pair of glasses that I didn't expect to buy and so happy you helped me with that.

E. Bradenton office. Wait times are consistently ridiculous! If they can't get this together they…read moreneed to stop taking on so many patients. I asked upon arrival today if they were running on time, I was told yes, a few minutes behind. Waited an hour then left. I was scheduled for a limited recheck. Two weeks ago I was there 1 hr 45 mins....running way behind; saw Dr. Trim for about 3 minutes. Staff is very nice, office is clean. I don't plan on going back.

Never use a debit card here. And don't leave your credit card with the receptionist…read more I only use my debit card for ATM. But I left my credit card in my back pocket in Michigan so I had to use it here. Along with my drivers license. 8 days later my savings and checking were gone. She was able to open a PayPal account with my debit card and drivers license. I paid for a wedding in the Carolinas. I did get my money back but it took a couple months.

Returned to have my new prescription installed in my existing frames…read more I love how customer centric the staff is making you feel you are the most impotent customer; Best of Sarasota in my humble opinion. Private lot and plenty of frames.

Great selection of frames, friendly/helpful staff, quick processing. I never felt rushed.read more

The lady doctor here is absolutely amazing. See her. I was not impressed with dr tille. Poor beside…read moremanager and sent me back for a second glaucoma screening which I didn't need, according to the specialist

Ordered contacts Oct. 2022 and waited 4 months to get Left lens…read more Stopped today to request enough of the right contact to get me through until I see and Opthamologist in 8 days. The desk staff were less than helpful. I've seen them for 4 years and now have to see an Opthsmologist as my eyesight is much worse than 4 years ago. I would not recommend this business to anyone. I'm absolutely positive they had at least enough of the right lens -1.00 to help me get through until I see Dr.

This office is wonderful. The staff is amazing and very helpful. Everyone was so kind. They listen…read moreto me when I told them about my eyes and helped me. Thank you so much for the great care.

I have been a patient of Dr. Lawson since the early 90s, and i believe it was even before Bayshore…read moreEye Care was established. Both Dr.s Ken and Jami Lawson go above and beyond in providing top notch eye care. They truly care about their patients and it shows in the quality of their services! recommend 10 stars!