I have always liked Dr. Kemp. Very friendly and talks to me about what might be going on.Tells me…read morewhat he sees and what I shooks do next. I have always had the best eye care. The staff had been good. It is a very clean place.

62 years old and just had my eye lenses replaced (CLR) by Dr Konkel at the Eye Associates. It is…read morejust fantastic (a modern miracle). Dr Konkel was punctual, caring, knowledgeable, understanding and best of all gave me my sight back!! I can now see without glasses up close and to infinity.

Everything was fine until a person tries to get an understanding of the final bill. Dr. Brian…read moreFoster did my exam and confirmed I had cataracts so appointments were scheduled for the left and right eye. At that point their financial counselor informs me under my insurance coverage, the deductible is $225 for each visit and I would be responsible for the anesthesia costs. Okay, try to figure out who and how much the anesthesia is going to be turned out to be a stupid circular exercise in futility. If a procedure is scheduled, how would I know as the patient, who the provider would be and how many units of anesthesia it would require. After multiple phone calls to the Eye Associates Patient Center, it rolls into voicemail with a message stating a return call would occur in (48) hours. No return call. Left yet again another message, no return call. I finally get in touch with a very nice woman who did provide the company and phone number for their contracted anesthesia services. I call that number and their voicemail says they do not provide information on the costs of their services. I reach out to Aetna Explorer PPO and they have no information submitted on the procedure. Keep in mind this has then been multiple, multiple calls, still no information on what the final bill would be YET the patient is responsible for all of those potential future bills. While I was perfectly comfortable paying $225 for each of the surgery center visits, it is crazy to push "back" on the patient the costs and responsibility of anesthesia without providing any details. So I cancelled my procedures given this level of patient support before the procedure, I could only imagine how pathetic it would be after the procedure if there were any issues. I do not recommend using Eye Associates - while their physicians may be qualified, the support staff is truly lacking.

Let me start by saying, my experience was not the fault of my eye doctor, but the company that…read moresupplied the VITITY lenses. In my case, "the best of the best." Several years ago I was told I was of the age I needed to have cataract surgery done. I was apprehensive as anyone would be having someone cut into their eye(s). After the cataract surgery, I was in constant pain and discomfort. Broken blood vessels, months on steroid drops, ice & hot packs, etc., and now dealing with the worst dry eye syndrome anyone could ever imagine. I would never be able to have any kind of clarity in my vision ever again. My doctor tried and tried but after 10 months finally stated, there was nothing more he could do. The lenses were "faulty." And my night vision was a collaboration of shooting light beams in every direction. (which I never had before.) My vision was permanently damaged and I would never have any kind of clarity again. I live with that every day of my life. (And yes, I wear glasses. But I was told they can only provide me with so much correction. Any more than that, it works against me.)

The office is very clean. The staff is nice and welcoming, I"ve been in the Brandon office too and…read morethey are the same,I'm very pleased with their care. I had a Cataract surgery with Dr Fisher, he is the best. He explains everything pros ,cons, every detail. He talked to me about a lense that I could use, where problably I'll never need glasses or contacts again and I took his advice. It's has been a life changing, I dont need glasses not even readers, but at thanks to him that mentioned, the options that I had. His bed manners are exceptional. I recommend Brandon Eye associates to anyone ,and specifically Dr Fisher. You won't be disappointed.

I couldn't be more happy with Brandon Eye Associates and Dr. George Fisher. My cataract with lens…read morereplacement surgery was amazing and never had any follow-up issues. I'm 20/20 now and have ditched the contacts forever. Dr. Fisher and staff are friendly and knowledgeable in everything eye related. I highly recommend Brandon Eye Associates in Sun City Center.

Our son had to have contacts put in to alleviate and mitigate his myopia. He had such a hard time…read morethe first few sessions trying to put them in. Every single person from the nurse to Doctor Taylor to the optometrist was patient and kind to him. We appreciated such care and patience that my wife and I became patients ourselves! Doctor Taylor is great with our child and awesome with us. Ms. Kyndl, the optical associate, was extremely caring and patient with our son. We cannot recommend this place enough!

I have permanent vision loss. They are incompetent. I had 4 total procedures, 2 on each eye. I got…read morea MASSIVE infection and they just let it go. 36 hours after my last procedure, a vitrectomy, I noticed my left eye getting cloudy. I was obviously alarmed as it was a Saturday just after noon and they were closed, but I called the answering service and they got a Dr on the phone. She was not concerned with the clouding at all but asked about pain. I had no pain at the time. She wanted me to come in Monday. My eye continued to rapidly deteriorate through the day and I could hardly see. I called back on Saturday evening and I talked to the same Dr. Once again she only wanted to know about pain. I had none. She once again dismissed my concerns. I say she is incompetent because I now know that what I was seeing was the puss clouding my eye! At 2:30 in the morning I woke up with the worst pain in my eye and I couldn't see anything but gray. That is the puss that they have allowed to grow inside my eye. I called the answering service. I was told "We aren't allowed to wake the Dr's. up between 10 and 6 unless it's an emergency." I told her I thought this was and she said I should go to the Emergency Room! I called back at 6 am and I was finally treated on Sunday. As a side note, this policy totally shocked the 2 other Eye specialist companies I have been to see. If they deny this, they are lying. In the attached photo you can see the infection coming around onto my iris. The small crescent at the bottom, highlighted with the line. I was lied to that all of my treatment for the infection would be covered by them and they billed Medicare and my insurance. This went all the way up to the corporate level by the way. I consider this fraud. If a Dr says "no charge" it's no charge. I am STILL getting bills! I was told I would make a full recovery, "just give it a few more weeks". My eye stopped improving after a few months and my Dr said he wanted to see me in 4 weeks. I found out the next day that he was leaving The Eye Associates 3 days after he said that. They had me using steroid drops 4 times a day that were not doing anything beneficial at all. I got a second and third opinion. The second was "horrified" who sent me to the third. It took 6 months to find out that the infection had left scarring on my retna. Although I can't say The Eye Associates did anything to cause my infection, I am positive they neglected my care and they are responsible for my vision loss. My current specialist has done an amazing job in getting me the partial vision I have. I would not let The Eye Associates clean sleepers out of my dogs eyes. Kevin Devoy

My appointment was primarily meant to treat an infected cyst on a lower eyelid'…read moreI agreed to a basic annual examination as my ophthalmologist has retired. However, the doctor knew the one eye had blurring from the OTC medical ointment. I did not request a Refraction exam for which I was charged $75, and this is not covered by insurance. In 50 years of eye examinations, I never was presented with this kind of bill. My eyes were way overly dilated. I felt blinded by normal light, (even wearing dark classes). plus had a headache and nausea for 7 hours, even the next day. The vision examination was 20/25. 20/25 vision is considered good and very close to "normal" (20/20). But the doctor gave me a paper to take to the optician in their office. I have Intraocular Lenses that are multi focal. I do not need classes. I felt it was just a sales pitch. The cyst was treated at the end of the appointment. Please do not send the automatic apology. I will not return.

From start to finish the staff was professional and friendly. Dr. Scott Han is great! He provided…read moreme with a lot information / options for my near sightedness. I felt valued as a patient. I highly recommend. Just an FYI you will be responsible for refraction cost.

I had cataract surgery performed in both eyes, about a month apart, by Dr. Oberlander about 2 years…read moreago. My left eye before surgery was like looking through a cloud; the cataract was so bad. My right eye had a cataract in the beginning stages. I run fishing charters, and depth perception and excellent vision are required for sight-fishing, spotting fish, and "reading the water." The final results of the surgery were excellent. I no longer need corrective lenses, but I always wear polarized sunglasses. The doctor's office and operating rooms were very busy but also super efficient, and getting in and out with my appointments was quick and thorough. The staff was pleasant. I've been back several times for follow-up visits and exams, and the results have been very good, thanks to my surgeries.

The waiting room was loud and chaotic. It was the store's lunch time. No one was being served while…read morewe waited. When service resumed, only one staff person was 'fitting' people who'd finished their exams. I had to alert the desk that another staff member was available at her desk, but not seeing patients. That staff member spoke to the desk person and told her that "Richard" (me) was next and still I waited. She was pretending to do busy work on her computer. When she deigned to help me, she chatted to her computer, albeit in a charming southern belle parlance, constantly. I was not informed that the annual exam charge was distinct from, in their scheme, the 'contact fitting', until I saw they'd charged my credit card $85 for it, this I saw days later on my card statement. In their scheme my Humana Gold insurance provides ($400) only for the contacts! Bait and switch.

GREAT PEOPLE; GREAT SERVICE @ 5106 Manatee Ave. West! I was able to get an immediate appointment…read moreand my experience from start to finish was pleasant. I'm new to FL so I was excited to be able to find an optometrists office. I'm a little weird when I get my eye pressure checked (I laugh non-stop) yet they were very patient & kind! UPDATE: Went to the office on Cortez to look for frames (because the Manatee Ave location didn't have any I wanted) & they were friendlier, the office is bigger, & they have a much wider selection of frames.

I had an exam and ordered 2 pair of glasses. $1900. When the first pair came in they were not the…read moreright prescription. The woman tried to gaslight me and told me they were correct. I insisted they were not and she told me I have a bad attitude. Her attempt to fix the situation was that she was going to put the 2nd prescription on both pairs. I told her that's not what I ordered and not what I paid for. I asked for my money back and she told me there would be a 25% restocking fee. So now I have to pay $475 for their mistake. I'm taking them to court.

listen carefully to "diagnostic explanation ". Ask questions…read more Get a second opinion. watch billing closely. Be careful and your own advocate.

A friend of mine have been trying to schedule an appointment to check his eyes for the pass 2…read moreyears. Recently he tried in December to no avail. He tried once again today and was put on hold, transferred to different people, hung up on as well. The last person that he was transferred to as she was putting him on hold again asked the first lady which is sitting next to her said why did you transfer him to me!!!!! Wow such Unprofessionalism at its best!!!!!!!!! He will NEVER USE THIS LOCATION EVER AGAIN!!!!!!!!!! I WILL NOT AS WELL!!!!!!! AND WILL BE LETTING OTHERS KNOW OF THE UNPROFESSIONALISM AT THIS LOCATION AS WELL!!!!!!