The staff were friendly and quick. The food was exactly what I expected. Overall a great experience and we will be going back

If you like Chinese buffets, this is the best you're going to find in Ottawa. Vast selection of Chinese, Japanese, Korean, Canadian (fries) and huge desert bar. The decor is very nice and the staff are unbelievably attentive, especially compared to all the non-Mom & Pop Chinese/Japanese restaurants in town. We were there on a slow Monday night after 7:30, and the food was still fresh and tasty. The containers in the steam tables have relatively small amounts of food, so they must be constantly refilled. read more

Reminds me a buffett at a mid priced Mexican resort, on Asian night not sure how the price is warranted or why the long lives. Prime Rib seemed like a nice cut but the night I was there the choice was well or very well done. Lots of choice tge desert sekection is impressive. read more

Great. Excellent selection of food. Only criticism was that they would not allow 2 people to share a kettle of tea, without paying an extra cost. Food was great though and the separate dining halls help! Food still good, 3rd visit. Holiday pricing comes into effect well before the holidays actually begin. They have started to use a strange cleaner that smells quite strange. Don't get the raisin bread - tastes moldy! read more

Environment isn't bad and very inviting. Many of the servers were very friendly and nice. Selection of foods is great. Has something for everyone. I do find that the restaurant is a bit small in size but that doesn't change the fact that this place is worth checking out. Defiantly will return. read more

Probably one of the best Asian buffets I have visited in recent years. The highlights included the prime rib (it was the real deal), several American-Chinese dishes that were actually quite fresh & tasty and even the sushi offerings were decent. Mandarin also offers a very, very nice dessert bar. And the service was lovely too. But let's face it, this type of feeding station is exactly that: a feeding station! As decent as the food is, it is mass produced with very little finesse. It also seems to attract a very, ahem, unique clientele? It's almost as if manners are forgotten and pushing and shoving becomes the norm, as if these buffet platters would never be replenished if you don't get your share now. Which other type of restaurant do you ever see children running freely from one dish to the next, fingers picking not only food (you know what I mean)? Or people piling plates so high pieces fall freely on their way from the buffet to the table? And all that fun and excitement for nearly $30 per person... Do you know what kind of a feast a party of 4 can have in an authentic Chinese restaurant for $30 per person? Well enough to bring home seconds that is for sure. If this type of dining is your cup of tea, then you will definitely enjoy. As for me, I think my buffet days are over and done with and I would not be happy being taken there for my birthday for instance (hint to family:)). read more

I loved service, decoration and food, this was my first time in mandarin buffet and it was my first time seeing such an amazing service with vary polite/nice stuff! But i also recomend to not go without reservation, we had to wait 45 minutes for a thursday dinner!!! read more

I have been here with my husband many times. A bit pricey on weekends but , don't mind paying it because the food is excellent. Looking forward to going tonight. Staff is very friendly. read more

The food is delicious and widely-varied with both Chinese and Canadian dishes - something for everyone. The price is reasonable, and there is a 25% discount for seniors. Other than water, all beverages are extra. It's clean and bright and VERY busy. Our group of 10 went on a Wednesday evening during a snowstorm, and yet it was still very crowded. I'd made a reservation weeks in advance and, even though 3 of us arrived early, we were promptly seated. Despite the crowd, it was easy to move through the buffet lines. As we went for seconds, our dishes were promptly removed and our hard-working server never let our water glasses get empty. We were also provided warm towels both at the beginning and end of the meal. My mother had a coupon that allowed her to eat free (you have to sign up online in order to get it), and they served her a slice of cake, sang, and took a nice complementary picture of our group. The only 2 reasons I didn't give it 5 stars is that the chairs were bunched together so that, along with the carpeting, made getting in and out to go to the buffet difficult. Several of our party had mobility issues and, even though the aisles were wide enough to accommodate them, getting up and down from the table necessitated others getting up and moving to let them out. The other issue I had was, when 3 of us arrived early we were asked if we'd want drinks. I told our server to wait until the others arrived to take drink orders (thinking we'd probably order a pitcher or two of beer), but she never asked about drinks. I know I could've ordered them, but between getting food and talking with the others, I never managed to pin our server down long enough. All in all, though, a great place for dinner and I'd definitely go again. read more

To much noise. To mess. My worst birthday here. I was give the restaurant a call before the restaurant open. They tell me to came after 5:00pm but when I arrived the restaurant at 6 the waitress told me that the whole day is full we can eat here. I told her that today is my birthday but she just say sorry without any thinking. The restaurant makes me feel they are no humanity they just think that they have a lot of guests no lack of a person. read more

Planned trying out Mandarin Restaurant a few weeks in advance with a friend, he was very positive about it. Maybe I went in with too high of expectations, but I was quite disappointed with the entire experience. The staff were friendly and the torpedo shrimp were about the only positive I would take away from the visit. I found the food to be of rather poor quality, selections were okay at best, but somewhat limited to be honest. I felt that $60 for lunch was simply far too much, not even taking into consideration the fact that the flavours were lacking and freshness was simply not there. Currey chicken had little taste, chicken balls were mostly batter, sushi did not taste fresh...would not recommend Mandarin Restaurant. read more

A little on the pricey side but one of the best buffet I've ever visited. Great selection, everything is hot and tastes good too.

I'm only giving the Mandarin Hunt Club 1 star because there is no zero option. The only positive part of my experience was the lovely hostesses at the door. They were friendly and very accommodating. My dad and I came into the mandarin hunt club looking to book one of their rooms for a party for my moms 60th birthday party. The staff took us to see some of the rooms so that we could see which room we preferred and if it could accommodate all our guests. After the tour we were told by the staff that in order to book one of the rooms we had to book it through the manager. When he came out we told him that we were looking to book an entire room that would accommodate 40-45 guests . We told him that we liked room D, but he insisted that the E room was bigger and the best to accommodate that number of guests. We asked if we could come in early to decorate and the manager said no as guests will still be clearing out before our time. I asked if I could come in while the staff was clearing up to decorate and he agreed . He took down our name and number and we made reservations. We didn't want our guests to pay the full amount so we asked if our adult guests could pay flat rate of $20 and kids $10, and we would cover the rest. The manager thought this would be too much math for his employees and suggested that I get my guests to give me the money and then I pay the restaurant. After explaining how inappropriate that would be , we finally agreed to doing the payment my way. One week before the event my dad went into the restaurant to confirm all the final details such as cake storage and decorations. We don't drink alcohol so we had also asked him if we could bring in a non alcoholic sparkling juice for toasting. The manager told us that we could not have any outside beverages, so my dad took him to the car to show him the non alcoholic drinks. The manager still declined and offered to go to Costco himself and purchase 10 bottles to sell back to us for $10 a bottle( the price of 3 bottles) instead of just purchasing them from my dad. At this point we knew we were dealing with a crook who could care less about his customers. The day of the event we had guests arrive at 8pm so that when the room was ready they could enter. Our reservation was for 8:15pm , but when we arrived guests were told they couldn't enter till 8:30pm. The room that we had booked was filled with several guests and 1 table was allocated for our 40 guests. When we confronted the manager about why the room we had reserved was filled with guests he claimed that we never booked the room only a section. He stated " why would I book a whole room for 40 guests on a busy weekend like this " , "are you going to pay me for 120 seats?" . When I reminded him of the fact that he encouraged us to take a room that was big enough to accommodate the amount of guests we were having he denied any conversations regarding booking a whole room. Then made statements like " what do you want me to do now ?" , " if you leave it won't make a difference to me." During the dispute the manager would bring his business partner (who had no idea what was going on ) into the conversation even though we never made the reservation with his partner. This was such an upsetting situation. All our guest had arrived and what was supposed to be a great night was turning into a disaster. Throughout the whole conversation the manager never apologized for this inconvenience . He never admitted to making a mistake with booking and wasn't willing to go the extra mile to make our night happen. Eventually he agreed to stop seating more guests in the room and give us the non alcoholic wine for free..... As the night was winding down and the room was clearing , the staff proceeded to start vacuuming around us and loudly clearing tables. I had to explain 5 times to the waitresses about the payment plan before they finally got it. The food was drenched in grease , even the vegetables. Nothing we ate was hot and fresh and ultimately a waste of money. I suggest that this manager learn customer service and admit when he screws up. Ultimately this will be my first and last visit to any Mandarin courtesy of the Hunt club location. Thanks but no thanks read more

Had to wait over an hour to get in for a lunch - way too long. But the food was good. Good choice if you have a time to spare

Sorry to say that the food was mediocre at best. I was expecting a wide variety of Asian food however it was a small typical buffet with a salad bar and pizza available. My pet peeve is restaurants who serve gelatinous hot and sour soup, it's not supposed to be like glue. Servers and staff are very attentive and friendly, but it's not enough to make us go back especially since it cost $50 for two at lunch time. read more

I went here for lunch with a few coworkers who had never been to a Mandarin before. I have previously been to the one in Orleans a few times. The layout is quite similar but the buffet area aisles seemed a little smaller - but then again it could be that the place was very busy and that other patrons kept cutting me and my coworkers off and grabbing the food instead of following the line of us that were going around the buffet in an organized fashion. The staff was quite friendly and service was great as usual. The food was basically exactly the same as the one in Orleans - so it has a wide range of Americanized Chinese food and things like french fries and grilled meats and salad bar and multiple dessert stations. Their ice cream was a tad different - I LOVE the espresso ice cream and this location has chocolate flakes in it, so still good but a little sweet than the other. Overall definitely a good place to go but for sure you should make a reservation because this location is packed even at 11:45 on a Wednesday for lunch! Maybe once it has been open for awhile it will settle down. read more

Was very disappointed last night. I've been here before and it was excellent but their quality has deteriorated. Lemon chicken, pork and so on was so chewy I couldn't eat it. Wings, spring and egg rolls were good. Very expensive, paid close to $30 for one with senior rate applied. read more

I loved the food there! It's probably my favourite restaurant ever! 5 out of 5! Service is excellent! So much food and deserts from the best quality to the BEST QUALITY! read more

Michele our server as well as the others were very attentive and expeditious. Food variety was great and quality was very good. The roast beef was tender. Lunch time is busy. Food was freak and flavourful. Dessert selection was immense. I would come cack for sure. Most important is that the restaurant was clean. The towels before and after the meals was a nice touch. read more

Great restaurant. Greeted by staff and manager. It was a friend's birthday. We got a sing along of 'Happy birthday' from some of the staff. Food is great and fresh made. read more

Great fresh buffet lots of variety , polite service and very clean. Some might find the pricing a bit high so make sure you bring a appetite. read more

Went yesterday (Sunday). Nothing interesting or authentic!! "managers & servers" need to attend English Conversation classes and Phonetics. Salmon (raw) Smells! Overcooked Prime Rib, Crab "leg" thinner than a pair of chopsticks, Fried Noodle not taste in one bite and sweet on the other? need extra set of teeth for mussels. Snow Peas some crunchy some zoggy, Not worth the money. No Lobsters, Peking Duck, Sticky floor? - tripped on sport shoes. read more

The food was amazing and the staff were terrific. Even my ten year old loved it. We will definitely be returning.

We fell in love with Mandarin at their Mississauga Ontario location. The Nepean location does not disappoint and it's much closer to home than Mississauga. The washrooms are constantly being cleaned-a big must for me. The atmosphere is friendly and staff accommodating. The sushi and other dishes are freshly prepared. The salads are also fresh and varied. I especially love the mango, seaweed, and eggplant salads. The dessert, ice cream and fruit stations are great with lots to choose from. Tomorrow is my husbands 60th birthday and we are going there for dinner which also happens to be crab leg night.....yummmm. His birthday is registered with the company so he gets a free dinner if he brings three paying adults along. read more