Went there because my doctor of 20 years switched from Mercy. He's awesome but can't say the same…read morefor their management. I'm a self pay for now. I called ahead of time and asked how much it would be. All was fine except they're nothing like Mercy. They want the money upfront...unless it's an emergency. The manager suggested I reschedule since all I needed was refills on my meds I've been on for 20 years. Really? I'd have to take off another day as a contractor and then bring my checkbook. I understand they have rules but I would have appreciated the person who scheduled me to tell me I'd have to pay that day. It was embarrassing and I hope the hag in the office is out delivering chemo packages with no money for water. I miss Mercy

The staff was very nice and prompt. Dr. Taylor Sudduth was a good listener and handled the problem…read morewith great care. Thanks to all who participated. Mike Kaupas

My young teen daughter got a stomach bug that lingered for days and started getting dehydrated…read moresince she couldn't even hold down fluids. So we signed in online and were able to get an appointment right away which was wonderful and sure beat waiting in an ER for hours. The nurse and doctor were AMAZING with her and eased her anxiety about getting an IV. I get like she was in good hands, and She felt better by the time we left. Very glad to have this urgent care nearby that could offer fluids. I def Recommend them for non emergencythings like this.

I had a great experience with James Clinic. When the Troy, Michigan location was open, I was able…read moreto try the PICO CBD IV and use the InBody machine, and it truly changed the way I think about managing both my weight and fibromyalgia pain. I never would have considered CBD as an IV option before, but the results really surprised me and opened my mind to new possibilities. James Clinic also changed the way I think about supplements and how to support my lifestyle in a healthier way. I appreciated that they have someone on staff who can help with diet and explain which foods may support inflammation and overall wellness. One thing that really stood out to me was Dr. James herself. She's very straightforward and clearly cares about helping people improve their health. She also offers Monday night webinars, which I found to be informative and genuinely motivating without feeling over the top. Overall, the experience felt thoughtful, educational, and supportive.

Dr James spent a total of several hours with me for my initial visits. She ordered tons of…read morebloodwork as well as stool tests (which turned out to be very informative!) She began treating me for a variety of imbalances including recommmending a liver cleanse (my LFTs were elevated). I also chose to do 2 rounds of systemic PRP in addition to several medications. I also chose to use several supplements they recommend (but don't sell, so little in it for them). And I chose to do the weight loss shots. I feel better than I have in 10 years. Through the 18-20 months that I have been treated here I have found each person to be very patient-focused. Dr James and PA Sarah Taylor really listen and have provided the best care I have ever received. Did I mention that I feel the best I have felt in at least 10 years? And through it all nurse Brenda Hathaway has coached and counseled me. I am so impressed by her knowledge and her dedication to helping me navigate all the available options to chose what is best for me. She helped me manage my nutrition and exercise so that I lost fat and not muscle while on the shots. She is helping me maintain my weight now that I'm off the shots. She is priceless!! And did I mention that I feel better than I have felt in 10 years? I would highly recommend this clinic!

Well the urgent care is bad too, this time I was at the imaging center and they're horrible too…read more I had an appointment since the end of December, I show up today, the front desk gets me all signed in and set up then comes over to me after I've waited about 15 mins and tells me 'I sorry, I didn't know, we don't have any CT techs here today'. This place is such a joke. Then they say this gal will get you rescheduled, so I sit down with her, after about 5-7 mins of her just staring at her computer, I ask her what's up. She says, 'Well,, as you can probably tell we have a CT tech problem and I can't find any on the schedule anytime in the near future.' She says ' You're probably better off just going to the hospital and have them do one'. Well I won't be looking for anything from them anytime soon.

My husband had a swollen lip and chin, so we visited the urgent care and saw, NP-Monica. She was…read moregreat! Explained everything in detail, and even took pics to place in my husband's chart. We were both happy with our experience! We WILL definitely visit again. Thx, Monica!

I feel compelled to add my 2 cents. Dr. Mary Kardasz was my first therapist. I was referred to her…read moreat the age of 19 by my primary care physician. I had depression, anxiety, eating issues, immaturity....probably some other things. I was generally a confused young woman and thankfully there were enough people that cared about me; so I ended up in her office(s). I saw her on-and-off through my early 20's. She helped my value myself and navigate early adulthood. She had a profound impact on my life and I think of her frequently. There is another review on here that mentions Windex and I had to laugh...I do have a vague memory of Dr. Kardasz cleaning off a glass-topped desk at the beginning of some sessions. It was never distracting and I always felt like she was listening to me. I'm pretty sure she can do at least 2 things at once. Maybe even more. Some people are like that. Thanks again, Dr. K.

DO NOT go to Mary Kardasz from Charlespointe Counseling. I am being charged $400 for three visits…read more My insurance said she was in my network and she reassured me that she was in the network listed on my insurance card. Every visit, she would be 20 minutes late and then charge me for an hour when i was only with her for 40 minutes. During my last visit, she just cleaned her office the entire session, duster and windex out and everything. She was preoccupying herself and just seemed the whole time like she had better things to do than listen to me. At the end of the last visit she told me that my insurance wasn't coming through and said that I would have to call and deal with the insurance companies myself. Turns out she was on my network but my insurance wouldn't cover her. I was furious even when i thought i was paying $20 a visit. Now that I know I owe $400 I can't think of a word that describes how angry I am. I give charlespointe counseling a negative 5 stars