Sadly, this last Reno winter helped me understand why humidity control is necessary for solid wood…read moreinstruments in places with large temperature shifts. My ukulele developed a small crack, and needed repair. At the same time, how lucky to be in a town where a skilled luthier is on hand! Wesley at Strings of Reno (new name of the business) offers free estimates, and when I explained the problem, he gave a very detailed explanation of why humidity control is important and some immediate suggestions on how to manage it in a practical way. His estimate for repair was reasonable, and turnaround time was 3 weeks. Great to know if I need a new setup or adjustment he's nearby! His workshop, by the way, is pretty cool. You can see his tools and an array of instruments and some retail from the customer counter. TIP: From the street, go down the shared driveway/alley and park in the center when you see the "Strings of Reno" sign.

Really impressed with Wesley's knowledge and demeanor. Very friendly and helpful, and his shop (now…read morecalled Strings of Reno) is stocked with all kinds of useful stuff for musicians. His pricing for our ukulele repair was very reasonable and he didn't try to upsell us on anything. Also provide fantastic advice regarding proper humidification. The location itself is a little out of the way, but worth the drive for top-notch service that you can trust.

Nice hometown music shop with good people and service!…read moreHighly recommended! And close to Boulevard Pizza and Bizarre Guitar!!

Had to wait 13 days for Caleb to fix a pad and give a flute the once over. It also cost $65 for…read morethat ridiculous, the communication between whoever is in front and Caleb is non-existent. I will be going to somewhere else, if you know the schools start is busy then hire some more people or explain it's going to take two weeks.

Love love love Jampro! My daughter has been a student for almost 8 years now. She has taken voice,…read moreguitar, bass and piano lessons here, but has found her passions to be vocals and bass. She has been a part of several amazing bands through Jampro, playing both at their awesome on-site stage and at festivals and businesses here in town. The improvement in her musical talents has been a beautiful and impressive journey that continues to leave me in awe. All of the teachers have been excellent and top caliber musicians themselves. Jampro often served as a safe space for my daughter during some difficult times through the years. They treated her like family and I will forever be grateful. The facility is top notch and every thing you'd expect from a high end studio and more. They even have courses to learn audio production and DJ. I invite anyone to take a tour as you will be wowed by all they offer. The programs are not cheap, but I've found them to be worth every penny and a truly worthy investment in my daughter.

Let me ask you a few questions... Would you believe that…read morethere's a 10,000 square foot facility in South Reno that has a staff of masters level musicians with performance backgrounds that provide instruction on guitar, piano, voice, and stringed instruments in 11 monitored and sound proof practice studios? Would you believe in the same 10,000 sq ft. facility there's a full scale production studio complete with top of the line computers, mixing and sound boards, and an isolation room to record vocals? Would you believe that in that same 10,000 sq. ft. facility there's a 500 person capacity theater with a performance stage decked out with state-of-the-art lights, smoke, and sound that's used to host special events and provide student bands with the real deal experience of playing before a live audience? What about if I told you they also had a full scale production lab where you can learn how to produce music and even learn how to DJ on the best digital turntables available? And last but not least, would you believe me if I told you they also have a music retail store with everything you could possibly want or need, including exclusive brands of effects pedals and other equipment? Welcome to Jampro Music Factory. This is seriously a place like no other, with no detail spared, and a passion for providing the best music education experience you can imagine. Close your eyes and picture the quintessential Hollywood recording studio, complete with wood floors, beautifully decorated walls, and big open windows to see what's going on, and that's what you'll find at Jampro. To me it seems like the new businesses that have opened in the last year have really done a lot to elevate the standards of our community. From bars and restaurants, to our local farmers and artisans, and everything in between. It seems like each week I learn about one more business adding to this momentum, and this past week, it was Jampro Music Factory. Thanks to Robert and Ly S., their Yelp photos, check-ins, and reviews, I now know what it's all about and I can't wait to return!

Time after time,Bizarre Guitar has Proven to be an Exceptional Store to find your Dream…read moreGuitars.Don't pay any attention to these snippy wimpy negative people who make comments online.They don't have a Clue. No matter what you do-you can't make everyone happy all the time. They've treated me right,with respect & dignity,given me good deals & delivered on their promises.What more can you ask for? The Top Guitar players in the World shop at Bizarre Guitar,& everyday people too. I will Always check with them First to see what they have available at a reasonable price.Do your research,know your price range & let them help you.My first purchase from them was Great,so I came back again & again. Thanks to Bizarre Guitar,my Neighborhood Rocks & Jimi would be Proud

Initially I thought I was going to buy a used guitar. Tried several and fell in love with the…read moreTaylor 214e Special Edition Grand Auditorium. And I got a great price for it. Came back a few days later for a set up with Frank who helped me the first time. Fast, efficient and knowledgable. Love that the people who work here are so passionate about their music and accomplished musicians. It takes the experience to the next level. I'll be back!

Nyles knows his stuff forwards, backwards, and sideways! He repaired three of my guitars: one…read moreelectric, and two acoustics. I was surprised at the price, thinking it would cost me more. I'm so grateful for the service! I'll be taking all my guitars to him from now on. Thanks Nyles! Appreciate your quality, work ethic, timeliness and friendliness!

Not only is Nyles a world-class Luthier, he is one of the most kind and generous humans on this…read moreplanet. If Nyles works on your Instrument it will no doubt play better than the day you first fell in love with it. He has an excellent turnaround time and is always keeping you in the loop. Do yourself a favor and book an appointment.

In the past guitar center had some customer service issues and I felt was disorganized, which I had…read moreexperienced, however, my most two recent experiences have been nothing but stellar! I went to get an adaptor cable for my interface and the guy at the counter was very helpful, even when he was slammed. He could've easily turned me away or told me to come back because they were short staffed at the moment, but his pride in offering great customer service shined and he was able to juggle both and accomodate us with what we needed, answer my questions, upsell us and service the other customers as well. Another great experience recently I had was with Aiden, a talented guitar tech there, whom I recommend if you need help with bass or guitar questions. I was looking for a pedal as a Valentine's Day present for my kid, but wasn't sure where to begin. He took the time to listen to my needs and was more than helpful, knowledgeable, patient and informative. He explained specific pedals, price points, provided personal experience examples and even showed me some of his own pedals and how he set up his rig for his noise rock band - Shower Head. He played through some of the effects so I could hear them and answered questions for me that I had specific to daughter's aspiring preferences for sounds she wanted to achieve for her own musical project goals - shoe gaze and punk. With those two employees, guitar center has definitely started hiring and screening for more solid employees that are more than just there as warm bodies to fill space, but real musicians that care about customer service. With that said, it's nice to see that the hiring and quality has definitely improved. I hope this continues.

Up front I'll just say the employees at this store are awesome and are the only reason I'm giving…read morethis place 2 stars. They're always friendly and try their best to help. The problem is this store just doesn't stock much of anything. I leave there empty handed more often than not. If you're looking for anything outside what the majority of people use they will absolutely not stock it. They didn't even have finger and thumb picks the last time I was there. No tone bars for dobro/lap steel. No variety in flat picks, no resonator guitars, no real variety when it comes to strings. As a guitar store, I would think they would stock a variety of things guitarists would want to try, especially cheaper stuff like picks and strings. I don't know who does the ordering for this place but my guess is an AI algorithm at this point. Just another corporate shithole now I guess.