Great! Very personal and Sandy is fantastic. Best nail salon in Fort Collins. Very conveniently…read morelocated

Called and got auto message next available appointment was Sept 22nd? Wow trying to find a nail…read moreappointment for tomorrow.

I go to Velvet Files 1-2 times a year for special occasions. I care about the products that go on…read moremy body and was pleased to find this less-toxic salon (as non-toxic as they can be but of course nail polish can never be truly free of toxins as of now). Their sugar scrubs feel amazing! The prices are rough...I save up! it's a beautiful vibe inside and everyone has been lovely to me each visit. I got gel nails done by Salem once and several of them lifted and peeled the next day and I was able to go back and have those ones redone with no charge and with apologies from the manager. Owning up to mistakes (they happen everywhere) is important. That is the only instance that has happened with gel nails, so it was more about the application and is not their standard. Favorite Nail tech: BAILEY. She deserves her own 5 stars. she is good at her job, easy to talk to, made time to do a last minute polish change for me, and also doesn't mind if you read the whole time either. I smudged a nail an hour or so after my appt once (they felt dry but hey, mistakes happen like I said), and I sheepishly turned around and asked if Bailey could fix the one nail. Like a total rockstar she did, even making sure the color was right after I pulled the wrong one off the shelf. Bailey is the kind of tech you hope stays forever just so you can go see her for her services! Highly recommend, and be generous with your tips. One thing I think is helpful to know is their polish takes an hour to dry unless you buy Dazzle Dry, which is an extra $5 per service. (yes I did dazzle dry on that one nail that got smudged an hour later by my debit card, but debit cards and pretty rough surfaces.) So go ahead and budget dazzle dry in.

I don't often pay for manis or pedis but once a year or so I'll get gels before a vacation or…read morespecial event and love how pampered I feel at Velvet Files. They do use less toxic products and I do notice that often the mani doesn't last quite as long but worth the trade-off for me.

The workers are rude and after discussing with them that I didn't feel comfortable with their…read moresafety measurements, they laughed and said it's fine. Wouldn't recommend this nail salon for this reason alone. The actual lady who did my pedicure did great overall.

Stopped by for 2 pedicures on a Monday morning for me and my daughter and was able to get in right…read moreaway. Nice color selection (some colors are a $5 upgrade) and a clean, comfortable space. The service for the nails was great, the massage was nothing special. $100 for 2 basic pedicures.

I live in Las Vegas and I am here visiting my sister. I needed an acrylic fill and gel polish. I am…read morebeyond happy with my nails! The young gentleman that took care of me did a fantastic job. It was obvious he knew what he was doing, but when I asked for small things that are particular to my personal preferences he was quick to adapt and oblige. It was a genuine family atmosphere. There were young children playing, and having fun. If that bothers you, I wouldn't suggest it. A few playful screams here and there. But the salon itself was clean, comfortable and welcoming. Very friendly. When I come back and visit my sister, if I need my nails done while I'm here, I will certainly return to this establishment. The price was better than all the places I called. Highly recommend!

i really don't like to leave bad reviews but i feel as if i need to after my service today…read more everyone is always very kind when i come in to get my pedicures, so i have no complaint on that. the reason i'm leaving this review is because i left the salon today with a red mark on my ankle, which i've found to be ring worm. i'm honestly a bit disgusted by it and disappointed about the salon not being hygienic, as i've never had this issue here before. unfortunately i will not be coming back.

Can't say enough good things about Deb's great work and customer service. For problem hands, feet…read moreit's worth the expert time and attention. Manicure, pedicure with or without medical needs her relaxed and fun environment makes it a painless experience even for old guys that never thought they'd need such a thing...

Always the consummate professional Deb does an excellent job. Not rushed or hurried she "heals"…read moreyour feet. You leave feeling better than when you arrived. Your feet and hands are well cared for.

It really does matter who you go to. I've been to this salon numerous times and always had a great…read moreservice. But this last time I saw a young man in his 20's ? and honestly it was the worst pedicure and nail dip I've ever had. He was rushed, and distracted had terrible technique. My massage was super weird he spent 10 minutes vigorously rubbing my calf's like he was trying to give someone a rug burn and didn't even touch my feet? He did almost zero work on the dip leaving it suuuuuuuuuuper thick, uneven, and lifting along the edges. Definitely not at all like the first pictures from a year ago. I have never cared about the level of English someone speaks but he was impossible to communicate anything at all which made it even more unpleasant as I could tell as it was being done it was a terrible job. I pay almost $100 for my nails which I gladly do because it's normally worth it but I'll be going back for a better redo soon.

Sunny did such an incredible job! He was so gentle, kind, and patient! I cannot wait to come back…read moreagain!

I loved it. This is my new pedi place, but is probably booking up quickly. Came here just because…read moreof Yelp reviews. (I do almost everything through reviews or friend referrals). Pedi points I loved: This was the owner-operated, quiet, non assembly line, calm, clean, no shared recirculating jet water (clean new bowl of water each time) type place that I look for. No "cheese grater" callous remover, great massage, offered water or tea and even a snack (that might be just happenstance that day) and magazines, no jabbing/poking with tools, clearly experienced, very soft music (not annoying- mostly quiet and relaxing), no one else around so I loved the peace and quiet. She also does confirmation calls the day before, which I think shows extra professionalism and that she books up fully. Might be tough to find the place at first by map apps, worst case just park on Oak St and wander the south side alley halls and she's down at the very end of the east walkway. Only thing I'd change is being that I weigh more and she weighs less, that rolling pedicure straddle bench on the smooth floor was slightly uncomfortable (unless u can lock the wheels?) because it's hard to keep my feet up on it without pushing her away lol. People who have done lots of non-massage chair pedis might know what I mean. But that's nothing. This was perfect.

Van, You are the best at what you do. I felt as though we have known each other for years. Like I…read morewas right at home. I feel like the price was well worth spent. The service was superb and the kindness authentic. I will see you soon my friend.

I have never had my nails filed down so poorly that multiple nails are bleeding and irritated! I…read morecame in for a builder gel fill and am literally leaving in pain. You get what you pay for. The filing and drilling job was a mess - I asked for rounded nails and ended up with extreme-filed almond nails at first, turned into somewhat rounded nails after I asked multiple times for them to be more rounded and centered. On most nails, the sides are so intensely filed that it exposes the skin under my nail, and two nails started to bleed early on the sides on in the appointment. When drilling, she didn't seem to have any attention to detail and repeatedly went over the nail onto the skin. I would've walked out if I wasn't heading out of town tomorrow - I didn't realize how bad it was until I got outside. I first asked for a 10 nail design which she said yes to, but then seemed to backtrack/not be interested in doing even if I was willing to pay. I asked several times if she had time/if it was okay and she kept saying yet. She had me pick colors before starting anything else, and we took about 10 minutes for this. She then started drilling and said she wasn't a good artist and didn't know how good the design would look, so I showed her this design which she called "easy." I ended up with a version of it, but as you can see in the photos, the flower petals are in no way uniform in shape or size across each finger. If equipment was cleaned between clients, there was no sign of it. Everything seemed to come from the same 2 dust-covered containers. Really disappointed.

Sandy is great to work with! First off she was able to take me in last minute and I really…read moreappreciate that bc I wanted to try her out bc of her reviews! Next she was very understanding when I arrived late to my appointment bc I went to the wrong salon. I had a very nice experience with my gel pedicure and builder gel extensions. I don't get my nails done often bc I need to keep them short for work but she was able to make them the perfect length! Im so happy with how my nails turned out I would definitely recommend to anyone and everyone and would definitely be coming back!