My laptop wasn't charging so I took it in on a Friday afternoon. The shop guy looked at it within…read more30 min of me contacting him, and gave me advice on how I could work around the problem! I really appreciated that he didn't charge me for the advice. The world needs more honest and competent repairmen like him! I would recommend this store to anyone.

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

When I moved into Lakewood in 2019, I was desperate to get a home computer system set up & home…read moreinternet. I contacted "Joe's" & never got a response. In 2020, I stopped @ T-Mobile when it was in Lakewood & got signed up w/a service that is priced higher than I need & hadda buy a tablet for lockdown. 2026 & now I don't even have a working home phone. Dunno why "Joe's" didn't help me. ​​

He used to do a good job. Now he isn't. I paid him part for botched job though he didnt deserve …read more He SUED ME IN MUNI COURT! I submitted proof of his terrible work requiring I even buy a new laptop. The court refused to gove me time to submit documents . Thus I filed grievance vs Judge Neff for malpractice at Supreme Court disciplinary dept. This won't stop Joe from placing a lien on my property! his fix cost me over $1100!

Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

Good job with your recent tech support. Your guys are of a rare breed…read more Last year you guys (Ohio PC-Solutions, Cleveland) reinstalled Microsoft Windows on my Dell PC. I got it severely infected with trojans and worms and Windows needed wiped out to start fresh. No problem. Recently, however, my wife somehow managed to disable the antivirus and antispyware software because she wanted to do the MySpace thing. To make a long story short, she got the PC re-infected. I sought our help online with OhioPC-Solutions Chat Live!. The technician walked me through the steps to enable the security software. The technician was efficient, very knowledgeable, patient (a big plus), and effective. He resolved my problem and I'm now back up and running. Thanks Ohio PC-Solutions. Doc Matthias, you're the best.

Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.