Clothes look clean and the lady at the counter is pretty friendly I will use these cleaners againread more

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

Lost 3 ties and thankfully I was standing there when the next person came in because it was…read moregathered with his things and he about walked out with it. If I had left, they would be missing. No apology from staff. They were nice but seemed to just keep referring back to me and whether I had even given them it in the first place. This is the second time I've been here and both times were not great. Btw, this is the same place as Sage Cleaners and they do not have good reviews. They are one and the same business. Not sure why they are listed separately on here.

My dryer was broken & I didn't have time to fix it during a busy weekend, so i dropped off 2…read morecomforters & a large load of laundry for their wash & fold service. The staff was very nice but we had a mix up at pick up & they gave me the wrong comforters at first. When we found the correct ones i realized after i got home that one came out very starchy & stiff. Will be back for the wash & fold if another emergency happens but i will probably look for another cleaners for my comforters. *edit: The owner Betty is very sweet & called me after this review was posted. The 4 star still stands and i still agree their customer service was good. As stated before, the staff was very nice to me but Betty calling me was the cherry on top! I can tell customer service is very important to them.

Clean establishment with modern machines & conveniences. Several payment options available.read more

This place is awesome. Earlier this week, both my Samsung Washer and Dryer decided they wanted to…read moreact up. Dryer needed new heating element & we got that. Washer kept giving error in rinse cycle & now will not even start. We came here about 1100 AM on a Saturday. First of all, these speed Queen washers are the bomb. I saw people loading a whole baseball team worth of clothes & they just got swallowed right up. Dryers are huge too. No noise or broken machines when they are running. Now the price is high for this; starting at $7.50 for the washer & $3.25 for the dryer. I can't complain as I already spent $300 on a dryer, THIS WEEK. LOL. Attendant was cleaning the store the whole time & the Gator Ade Zero is a cheap as the water. Comfortable seats & clean restrooms. Even after I get my washer fixed, I'll probable be back. 5-stars

Best service best workmanship in town good price for the value owners are fantastic. Highly…read morerecommended best place in town.

Fix your "same day" service painted on your windows that you no longer offer now for 4 years…read more(according to your employees) and your online website and hours of operation info. People make decisions and plan according to how you advertise. Went to pick up dry cleaning today at 430 and it's closed. Says 5:00 online. Needed clothes for an out of town trip. Terrible way to operate a business and even worse for your customers. Will not be back after I pick up my clothes.

Everything was exceptional ! You just got a new customer! I did have a learning curve because the…read moreinteraction is automated, that said it wasn't hard to catch up and I was very pleased with the service. Definitely introvert friendly!

Took $200 sport coat and $250 cashmere to clean in mid October. Both were shrunk several sizes…read moresmaller. Were told we could be refunded 10 x drying cost, which is a little over $400. Here we are mid-December, still being jerked around by this business; no check, but excuses every week.

How to use this as we're moving out of town, the employees were very helpful and nice. They have a…read moreindividual restroom if you need, plenty of washer and dryers of different sizes. You have to use a card that you put credits on which isn't that big of a deal unless you're never going to use it again which kind of is a little waste of money. It does get pretty hot in there so either an upgraded HVAC or a few fans wouldn't hurt.

This place was filthy. I walked in and the place smelled like sewer. I walked out. They also do not…read morehave pay by phone.

Spoke with the owner a few times regarding prices!…read more He said they don't charge extra for next day, wow! Also been there a few times now, its close to my daughters school and so convenient. The way its set-up; you can have a CC on file so anybody can pick up your items. I am very pleased with the job on my shirts and slacks wow again! This place rocks! They offer you water from the fridge, lollipops for the kids, super fast service with a smile, very reasonable prices , better than most in town, I hope this place stays this great!

I used Tide Cleaners in Sarasota for years and had great experiences, which is why I continued…read moreusing Tide after moving to Brandon. Unfortunately, the Brandon location has been a complete disappointment. I brought in an investment piece I wear as a corporate trainer. The dress and matching belt are the same fabric and color and were cleaned together to maintain a consistent, rich black. Due to the Brandon location's boiler being down for several weeks, my items were transported to another location for cleaning. When they were returned, my matching belt was missing. I went back multiple times. They were unable to locate it. There was no resolution, no replacement, and no meaningful accountability. This is unacceptable, especially when customers are trusting you with high-quality, expensive clothing. The difference between the Sarasota and Brandon locations is stark. If you value your wardrobe, I would strongly recommend avoiding the Brandon Tide Cleaners and choosing a different location or a different cleaner altogether.