I ordered an item, i returned an item. i look for my gift receipt to order an item, they charge…read moreme for a gift card that I already have. So they charge me $201.15. Do I have an item - NO!!!!!! I have nothing. It's a shame and I'll report this to the better business bureau AFTER I go into the local store to see WHO used my gift card. Nice stuff but I can't deal with sleazy sales.

AKIRA at 5100 kings rd in Brooklyn horrible customer service. I walked in there was 4 people…read moreworking no one asked to help me. I found some one asked her for a particular jacket with a picture she said with a frown " did you look over there" then she started walking half looked said she couldn't find it , even though website said it was there. I went to check out a different item. Girl at counter said she was helping someone else so I waited on a customer to pick out earrings for 5 minutes. When it was finally my turn she asked if I wanted a bag?????? I'm so confused! Will never return.

Nice location z right inside menlo park mall. First timer to this shop. My wife liked some of their…read morecollection . Price was also good . some clothes were on sale and was good. Got a couple of them . Nice and good service . Liked it overall .

I went to Kara at Menlo park mall. This was my first time in the store. The selection was overall…read moreworth browsing and I picked up 2 pieces. However, had unpleasant experience at the cast counter. The sales person greeted me well, so I didnt feel anything amiss. However, once the sale was done, the sales person handed me my 2 piece of clothing, and said here you go. She did not pack the clothes or put them in the bag. I was shopping at other stores and picked up some nice things from White + Black(which was super nice experience BTW), so I ended up putting the clothes in that bag. I was tired and in a rush to get out, so I didnt say anything at that time. But I have never had such experience before. It was extremely unprofessional. What bothered me, is my 11 year old who was accompanying me at the time, asked me "Why did that lady behaved this way". I feel it was unprofessional.

Says they're open till 6pm but they don't let you shop until 6pm-security stopped anyone from…read moreentering and shopping nearing closing time. The security guard got nasty with me! I understand staff want to stop working but when a business says they're open til a certain hour, if I'm popping in to grab something and not allowed in-they just lost a sale and yup-that's just bad customer service imo. No problem walking into stores also in mall closing same time-even walked in those stores AFTER Zara who also closed at 6pm. lol-security literally said "don't take pictures of me. Go away!" Rating 0

No matter how many people in line waiting to pay, there's always only one cashier. It's like it's…read moretheir way to show how popular this store is. The product is fine but they could have allocated more cashiers. They're many workers folding clothes or walk around. What a poor customer service.

Enjoyed this mall…read more 1) It is pretty large, comfortable comparable to Garden State Plaza (slightly smaller). 2) Enjoyed the walk around the mall and the decor. 3) I did like the cafeteria area had a fast-casual Indian spot. Which was nice.

Less construction this time around, and while the stores were still mildly patronized during the…read moreweekend, it didn't have the feel of being too busy - far emptier than I think the owners would like. Clean, though.

Going out of business and didn't bother to inform me when I was shopping there recently.read more

The salesgirl was very helpful. She was very attentive & patient. The style I was looking for was…read morenot in abundance. I would definitely try them again.

What a gem of a place!!! This was one of our later stops on our shopping day for my cousin's…read morewedding, when we walked in we weren't sure what to expect, but were blown away. 1. The service is amazing!!! Not only is the girl willing to pull everything you're interested in, she's so sweet and honest with opinions. She's attentive as well. After my cousin liked one outfit, she went and grabbed us another my cousin may like based on style! 2. The clothes are beautiful!!! Very unique pieces, new styles and great quality of clothing!! 3. They are willing customize anything for you! What! Just show them a picture of what you're looking for and they'll customize the outfit for you. That's amazing! 4. Overall we had the best shopping experience here of all the rest we had visited that day! I highly recommend checking out this little gem of a place!

I feel like I got very lucky finding this place. I had already been to Queens and went to many…read morestores in this area. Indian Couture was my last stop. This was the first store where the team made me feel comfortable. Ronil will go above and beyond to make sure whatever it is you are getting, is perfect. My outfit was shipped late out of India. Ronil drove the dress to Manhattan to accommodate my schedule! Ultimately, my husband and I purchased both of our wedding outfits here. Can't go wrong with this place.

This store is slightly off the beaten path of the Indian clothing stores in the oak tree area, and…read moreyet it is absolutely the best. I spent days shopping all of the stores in the area for several weddings I had coming up, and came back and purchased almost all of the clothes I needed for myself and my family from this shop. The clothing selection is fantastic, gorgeous lehengas and suits along with some really unique options, for both men and women. Items at all price points, and some of the best prices for the higher end items I was looking for that I've seen. And the service was incredible, Netu spent an entire day with myself and my family helping us try things on, find options in our sizes, recommend things outside of our sizes that might work, help us figure out what could match and what could be ordered.... And was sweet enough to bring us water and chai when we were exhausted from trying on all the clothing! I'm only ever coming here for all of my future Indian clothing needs!

I had no idea what to do but I was attending at Diwali celebration in Edison and was told I should…read morewear a bindi. I came in looking for a bindi and Sheila from The Mall at Oak Tree helped me. I showed her the picture of my dress and she picked out nice bindis to wear. She also suggested I put on the dress and she would help me. The dress that I got from Amazon was too large and she took a bangle and made it fit better. I am very pleased with how friendly and helpful she was. Plus, the dresses here at the shop are absolutely beautiful!

For some reason- I always find more things I like here as well as sizes and variety…read more and also service is a lot better than some other locations like short hills- ugh.

This Menlo Park Victoria secret staff very very very rude and worst and they are super racist and…read morenot proper responding and very attitude with worst behavior, I had discount coupons and even I had one free panty coupons on any purchase and when I asked them they gave me incomplete and wrong information that I cannot use on sale even clearance Item. Which it was half wrong. When I went other Victoria secret store and on clearance item I got the free panty. What's wrong with this Menlo Park Victoria secret location are they not trained well or they being super LAZY to do their work. this location stores not talk properly very lazy and worst staff I ever seen.! Not happy and very very disappointing services. Worst and horrible service ever I had at this location..