DO NOT BOOK. The positive reviews are from years ago. This agency booked flights and and Thailand…read moreitinerary for us (family of 5) and they booked the flights with the names in reverse order so that we were not able to board our flights (this was not apparent from our travel confirmation from the airline). It was a horrendous experience to be so excited for our first international trip since the birth of our son, then at 4AM at the airport, you're panicking, calling the agent, the airline, anyone who might be able to help and realizing that the plane is going to take off without you. The only remedy they offered was a credit for a future booking. As you can imagine, flights and itinerary for 5 people is not cheap. I'm still trying to get my money back months later.

I made three separate trips to four South Eastern Asian countries: Vietnam, Myanmar, Cambodia and…read moreMalaysia. Every trip was organized by Stephen from My Way Travel. I traveled most of my life and I've learned to distinguish a good travel agent from one, which is so-so. I must say that Stephen performance, his attention to a detail is quite remarkable. I even took my 15 year old grandson on the trip to Malaysia. I was a little concern on his behalf, but to my great relieve our complicated itinerary through Malaysia couldn't have been any smoother, more comfortable and care-free. I am in the planning stages for my next trip to South East. This time it is going to be Laos and Northern region Vietnam. I would trust to any travel agency to organize my trip, but My Way Travel. I recommend My Way Travel and Stephen very highly without any hesitation. Happy travels! William C.

I would give this service a 10/5 if I could! There is no way I could have done my 11 country, 72…read moreday trip around the world without Tim @aroundtheworldticket.com. He is accessible, adaptable, so kind, and responded so quickly when there were issues. If I ever get the opportunity to travel internationally again this is the first call I will make! Thanks Tim for exceptional service!

100% recommend, regardless how big or small your travel itinerary might be!!…read more Tim, was acessible by phone and email and always quick to respond. He took into consideration the length of layovers, where I'd like to sit on the plane and even my dietary preference. Most impressive, he booked 80% of my flights on one of the best airlines, Emirates, at $400 less than anything I found. The experience was so positive, i wrote a post about it http://refreshed.is/2013/02/06/booking-tickets-around-the-world/

The man who runs this agency is completely unprofessional and should not be in business. He is…read morelazy, ignorant, and moreover extremely rude. I tried to make a modification to my ticket, more than a month before my departure date, but was unsuccessful in this because of his horrendous customer service. At first I went to his office only to find his underage son at the table and presumably running the place while his airhead father was away. When the owner arrived, he started letting other people there cut in line to receive service first, although they had come after me, and he made no effort to prioritize customers or serve one at a time, bouncing between customers in a confused manner that was sure to cause mistakes. (he also runs a money wiring service, so he was simultaneously helping customers with that while he was also booking tickets. As a side issue, he did not appear to be asking customers for I.D when they were sending money which is likely a violation of federal law and anti-money laundering regulations). After I waited for about thirty minutes, he called me over and only spent about two minutes speaking with me, before ushering me away and telling me he could call me the next day to change my ticket. But he never called, and over the next few days I called him and tried speaking with him over the phone but he would always pick up briefly to say "I'm busy now, I'll call you right back," before hanging up. AND HE WOULD NEVER CALL BACK. I would wait a day or two before calling him again, and it was the same story. When I tried calling the airline directly, they told me they could not handle my booking because it was made through a travel agent and I would have to deal with him. It was a very frustrating situation. After about the sixth time I called him (over several days), he picked up and asked "what did you need again..." and when I reminded him I was trying to make a flight change and told him the details once more, he put me on mute for about five minutes before returning with an outrageously expensive price for the modification (a rerouting). It was clear to me that he did one brief, lazy search and picked the priciest option, and I know had he bothered to spend the time to look he would have found a better deal (isn't that what travel agents are for?), especially since I could see the better prices on my airline's website (I could not change it through there because again, since I had gotten my ticket through a travel agent all changes had to be made through him). When I asked him a few questions and pushed back on this number that he had obviously came up with during the few minutes I was on mute, the owner became very disrespectful, and also insulted me when I asked that he remove himself from my reservation so I could deal directly with the airline (Lufthansa). All in all, this was a very bad experience. I would encourage everyone to AVOID this HORRIBLE travel agent. Go online and buy your ticket(s) yourself, it's probably cheaper that way anyway. And if you want a travel agent in order to have the customer service aspect, look elsewhere because the so-called "Affordable Travel Agency" provides neither affordable tickets nor or a modicum of customer service, and the owner is a complete jerk on top of all that.

We have used Mary Valle to plan out and book several trips for ud, including a few weeks in…read moreIreland, and a couple of trips to New Zealand. On one trip she spent considerable time in arranging and then booking a number of B&Bs and Farmstays that we had already selected on our own, as well as interesting hotels. She is always available while we are traveling to make itinerary changes, or book additional accommodations, events, or specially accommodations, as well as airline changes, train tickets, ferry reservations, and such. After using Mary for a few trips she became rather intuitive about what we like or don't like. We wouldn't consider traveling without Mary's assistance. She is always just a text away. Dick and Paula Chase

I have used Mary Valle twice for our travel advisor and I will, indeed, reach out to her again for…read moreour next trip. Most recently Mary helped us plan and execute our trip to Italy. Our trip to discover my family in a small hamlet in Italy was magical. Mary was sensitive to our needs and chose an excellent driver who was prompt and courteous. We were not sure what to expect and when we got into this vintage 1600 town with just one commercial building; overwhelmed with the friendliness, and we ended up being there for almost 5 hours! When planning the trip, Mary listened to our needs and suggested 3-4 hotels at each place we stayed. She suggests hotels that cover a wide price range, so we are free to make the decision that suits our lifestyle and budget. Mary organized various transportation methods, including a train transport to Naples. Mary is someone I trust for suggestions to make our trips meaningful and stress free.

Simply the best! We've used Hawaiian Honeymoons not for a honeymoon but for numerous trips to…read moreHawaii and more. Sandy is extremely knowledgable about Hawaii and has recommended the best places for us to stay. Her service is top notch and the prices she was able to get us were better than anything we found online. Thank you Hawaiian Honeymoons for taking the stress out of planning a vacation!

Sandy is the BEST travel agent. We have travelled to the Cook Islands, multiple trips to Maui and…read morethe Big Island, Alaska, New Orleans, San Francisco, Kentucky, Tennesee, Alabama, New York, Arizona, Disneyland, and so many other destinations. Sandy's suggestions and results are amazing. We have never been unhappy with her accommodation choices or selection of fun things to do in our destination cities. She is always prompt in responding to messages and changes we might make. My family have all used her at some point and they feel the same. Want the BEST? You only have to look as far as Hawaiian Honeymoons and Sandy Gadd. Don't be thrown by the name...Hawaii isn't her only area of expertise. She is also GREAT at coordinating multiple family members wanting to travel together!! We just returned from an 8 person trip to Maui and her help was invaluable. I'm ready to think about a new adventure and Sandy will definitely be making my arrangements!! Trust her knowledge and her choices...she will make your vacation a time to remember for all the right reasons!!

This was one of the most amazing trips I've ever been on, and I can't imagine doing it without…read morePhil's help. We didn't know anything about going on safari, and Phil build a custom trip that catered to exactly our personal travel style of going to some of the more off-the-beaten-path places with fewer tourists, but still lots of amazing experiences (we watched a family of elephants chase off a pair of male lions!). Everyone we met was on their 4th or 10th safari and when they found out we'd never been before, they'd always ask, "So how did you even find this place?" Also I had no idea you could have a vacation with this much adventure and yet zero stress. Having Phil take care of everything and getting it all arranged for and paid in advance took a HUGE load off of us, which was so great as we both have jobs where we typically do a lot of planning and project management. By taking care of that, Phil let us go on an exciting vacation where we actually got to RELAX. We took literally THOUSANDS of amazing photos, but here are just a couple fun ones I shot with my phone.

We had dreamed of going on a safari for years but didn't know where to start. Then we had the good…read morefortune of meeting Phil. From the very first day of working with him to plan and organize our trip of a lifetime, we felt we were in great hands. Phil's fantastic first-hand knowledge of the camps allowed him to create a trip that far surpassed the typical group package deals. Phil meticulously plans every detail of the trip, from the best places to stay to recover from jet lag before the safari, to every transfer. You are never left wondering where to go or if someone will be there to meet you. The camps he chooses are small and personal, where you are taken care of and treated like family. The safari experience is second to none, with personal drivers and guides who are excellent, highly skilled, and knowledgeable. If you want a safari experience to remember, I can't recommend Phil and On Safari-In enough!

I went on the "Mt Rainier Highlights Tour" with a group of around 20 people. Our tour guide was…read morethis guy with a cool beard named "Lucas". He was a little late, but he made up for it with how much of an interesting character he was. Throughout the journey, all the way up to stopping at Elbe on our way out, he talked our ears off, but I could listen to that guy talk all day. He told us historical info about Rainier, stories about his personal life as well as previous experiences doing the same tour I went on. Very open to questions too! Took us to Fred Meyers (Kroger) on the way to the park so we could buy some lunch. Showed us all the cool spots to take photos, was very clear on times to meet back, where to go, and even gave us his phone number in case we needed it for something. Since I went during early april, there was still a lot of snow on the ground. Lucas provided all 20(or so) of us with these shoe attachments called "microspikes", which allowed us to walk on the snow/ice covered ground with relative ease. He even made it work for someone with small feet (a kid). Told us over and over to drink water & be safe and whatever else. So uh, great guy, great amenities, great info, great experience. Overall 10/10.

Excellent tour and tour guide. We saw beautiful sights, communities and views of Seattle that made…read moreme decide not only am I coming back to Seattle I'm staying longer and taking this tour again.

PROS - Flat Rate per Day…read more- Convenient - Open from 5:30am-12:30am - Refrigerated Items Accepted - No Size Limit - Pay on Pick Up CONS - Ease of Locating Located in the baggage claim area of SEA-TAC International, alongside the window/exit side between baggage claims 9 and 10 is the convenient Smarte Carte Storage. Be aware that it can easily be missed, but it does have a yellow painted wall similar to that used for their pay-to-rent smarte cartes throughout the arrival and departure areas. My experience was a pleasant one. Given that I hadn't been to Seattle, and it was on my bucket list, it came in handy to have somewhere to drop off my carry-on duffel bag while I explored Seattle on my 8 hour layover. It took some research as this baggage storage area was ran by Ken's Baggage prior to 2016. The price was very convenient, for two overhead sized duffel bags it came out to approximately $18 for whole day storage (this was for 2018/01/04), and Smarte Carte Storage is open almost 24 hours, so you can still access your belongings regardless of when you were to pick them up. However, I do not know if you can add to/access your belongings inbetween drop off and pick up... that would be a good thing to know. The employees were pleasant and patient. Unfortunately, I do not recall the name of the lady who helped store our luggage as we were in a hurry, but Bernard helped us retrieve our luggage.. we also got to see what the storage area looked like in the back, and it is very well organized. They even had a refrigerated area, I'm guessing for any ice boxes carrying any fish/seafood that was caught to be flown out, which was unexpected but I'm sure helpful in many cases. Would I return? Most definitely. I'll be sure to post current pricing as of my visit (2018.01.04) for those that are also searching for a place to store luggage/belongings during a long layover at SEA-TAC. --/ One for ME, YELP for YOU. @sandyexplores

A great option for travel. Rather than hang out in the…read moreairport, we stowed our gear and headed into town for a nice afternoon. This was easy. I would have liked the have seen a Military discount for younger families who seemed to be camping out at SeaTac.