Somewhat long account of my experience with Dr. Shahgoli - in short, I was aware and very anxious throughout the procedure despite being told I would be "asleep" with IV medication, and Dr. Shahgoli then tried to deny that I had been aware and shaking anxiously when confronted afterwards. Would not recommend him to anyone due to his incompetence with sedation and lack of compassion.
Had a truly terrible experience with Dr. Shahgoli when he removed my wisdom teeth in summer of 2017. Upon my initial consultation with Dr. Shahgoli, I did feel like I was being "sold" the procedure; he had a very smarmy Manhattan hot shot quality to his demeanor. Despite my misgivings, my dental insurance was about to expire, leaving me with little time and few options. I'm someone with a considerable amount of procedure-related anxiety, and I wanted a good idea of what to expect with the procedure, especially knowing that the standard of anesthesiology for the procedure is IV conscious sedation. "You're going to be asleep. You're not going to remember anything" is what I was told. That couldn't have been further from the case.
I am unsure what IV medication was utilized for my procedure, but the process of "conscious sedation" ended up being much more conscious and much less sedate than I had been led to believe. Though I certainly felt slightly foggy and didn't experience any pain due to the activity of local anesthetics, I was aware, extremely anxious, and uncomfortable for the extent of the procedure. I was very aware of physical manipulation going on even though it wasn't exactly pain, and I trembled for most of the procedure. At multiple points Dr. Shahgoli told me "You need to calm down" or "You need to stop shaking or we're not going to be able to finish this". For someone with fears about medical procedures, this level of awareness and anxiety was my worst fear going into the procedure.
After the procedure was done and the IV was removed, I completely recovered my faculties immediately - sitting up and in complete control of myself physically and mentally, and very upset because of the trauma of the procedure/discordance between what happened and the expectations that had been set - none of those funny post-anesthesia recovery videos for me. The medical staff had left the room and a few moments later my mom came back to the room (she had driven 6 hours to the city since I had been told I would be incredibly out of it following the procedure and would need someone to accompany me home for safety reasons).
She could tell I was upset, and I began to explain that I hadn't been asleep and could remember the procedure. Before I had the chance to explain much more than that, Dr. Shahgoli came back, all self-satisfied, "The procedure went very well!" My mother told him that I said I had been awake and anxious throughout the procedure, and he informed her that of course I had not been, it had gone very well. When I stated that I had been awake and reminded him that he had told me to stop shaking, he changed tactics - "We used almost twice the amount of sedative typically used for her weight because she was so anxious throughout." He oscillated between this defense and that things had gone very well/I had been asleep; realizing that he was not going to admit to how poorly I had tolerated the procedure/how poorly he had set my expectations, and not wanting to get any more upset with 4 gaping wounds in my mouth, my mom and I left soon after that. The only plus of the situation was that I was so aware and not-groggy, we saved money on the uber home because I had no trouble navigating the trains.
The positives of the experience: my post-operative course went relatively smoothly - no complications of the procedure, did not require use of opioid pain management. Also, my post-operative appointment was with Dr. Shahgoli's colleague Dr. Del Valle, and I found him much kinder and more compassionate than Dr. Shahgoli (a note on the post-op appointment: when I was taken back to a room, I saw my procedure note was up on the computer - Shahgoli had documented something to the effect of "patient tolerated procedure without difficulty" - what a lie). Additionally, office staff were very polite and helpful in getting the logistics taken care of.
For me, though, the terrible operative experience was very consistent with what many people dread as the worst case scenario with dental care, and I would not recommend Dr. Shahgoli to anyone. I see a lot of positive reviews here and it's great that they had a good experience, but personally I would never risk coming here again. read more