I wish I could give them a 0 star but not an option…read more In no specific order their (helper) Earnest is not only rude, but also has an obvious low intellect, and lacks the ability to converse with customers in a manner that would be deemed appropriate or even normal. For him it's an obvious low self esteem issue, but the owner/s should have recognized by now that he is not at all equipped to deal with the public. This is not only my opinion but is shared by numerous others. Items you consign will go missing on occasion, nobody can tell you where they've gone, and you'll hear the familiar phrase.."Don't worry your missing items will show up somewhere on another sale" ..Well they don't. On one memorable occasion I took the liberty of innocently grabbing a single Timbit from the counter, and when it was halfway in my mouth, good ole Earnest screamed. "Dude what are you doing?" I exclaimed "having a donut am I not allowed one?" to which Earnest felt it necessary to school me on the fact that these donuts were for staff and staff only and how dare I. It should be worth noting that I have on at least 7-10 occasions over the years brought not only an assortment of donuts, but also sprang for full jugs of Timmy's coffee along as well. When I mentioned this to Earnest he retorted. "I know you have but rules are rules." When I walked away in shock and disgust, he insisted on following up the conversation outside as he claimed I "had to learn" When I refused to listen unless he apologize to me, he exclaimed, "When you see me from now on don't even look in my direction." All I can say is wow..you simply can't make up something like this. I was once one of Kastner's top buyers, ( not by my admission but theirs ) Shortly after this total debacle I had a major break in at my property, which precluded me from coming in to deal with a few items I had purchased from the previous sale. Due at least in part to this, the manager Steve decided to revoke my bidding and purchasing privileges..After all these years and many many thousands of dollars spent at their establishment this is what I got in return. However, the very good part is , no more hassles, no more missing items, and best of all no more Earnest. Good riddance Kastner's, I'm sure others have and will continue to be aware of just how shoddily run and low class you have become.

If you want to pay for floor sweeping and the waste from auctions buy their lots and they send…read moretheir garbage too. They also show pictures and descriptions when you get the item just aren't there - is an empty box.