Worst customer service I've ever received. The person that attended me (her name is Samantha) asked…read morefor my name and phone number regarding my account. She discriminated me because my name sounded like a man and said that I sounded like a women. Then she proceeded to ignore what I was telling her about my account through the phone. After I kept saying hello she would act like she was being an active listener. Which then she proceeded to put me on hold for 5 more minutes. It was an overall every bad experience I've had as a customer for a company. Not to forget the worst customer service experience ever while being discriminated Im very disappointed!

its hard to find business that put the customer first. been doing buisness with StateFarm for 6…read more years plus and they deliver on putting the customer first. Mayra the agent that helped me went above and beyond to address an issue I had despite it being on a friday which for many its lets hang evrything up and forget the customer, but Mayra did opposite she noted my concern and promptly followed up with me on Monday to ensure everything was taken care of. The office of Lucy Gomez with agents liie Mayra keep that StateFarm image good. Thank you again for keeping me a happy customer.

For the second time in three years I needed help with my insurance. Due to switching jobs for both…read moreme and my wife, finding the right insurance was more complicated and difficult than I could have imagined. EMF was incredibly helpful once again. Erin and his team helped me through every step of the process and made sure we had several options that worked for our family's needs. EMF is the only company I would consider using for my individual and small business insurance needs.

I've never had anything remotely positive to say about an insurance broker, but Erin Fish is…read moreabsolutely the best. For what I imagine was a relatively paltry commission on a cheapo short-term insurance policy, he spent over an hour with me on the phone. He was patient, friendly, made everything easy to understand, and was even willing to lobby with Blue Shield for lower rates (despite the fact I told him the deal I was getting was fine). If you need someone to champion your cause when you're choosing new insurance, give Erin a call.

If you're exhausted from navigating the Bermuda Triangle of health insurance please please please…read moreget on the phone immediately with Elka at Simpler Horizons. To say she is user friendly is an understatement. She is efficient, kind, patient, warm and extremely helpful. I've worked with her for the past 3 years with the ever changing world of Medicare. She's made sure I could stay with my gynecological oncologist throughout, prepared all the paperwork and met me at my home to sign off. Why anyone would try to do this alone beats me.

If you want quality of customer service and knowledgeable answers- do not waste your time here…read more I was receiving very dismissive and poor customer service from young man on front desk (refused to provide his mane, of course!) and from the manager Michael Soussana. The experience was so bad, I did filled out the official complain with California Department of Insurance.

awful customer service. not great leadership. wouldnt use. i've heard around the neighborhood they…read moreweren't good and gave bad quotes on rates. Had a friend call them earlier in year and werent great. woudlnt use.

Trish Halfacre deserves a gold medal. I was in quick need of coverage on a home in the Los Angeles…read morearea and after being declined by all the big carriers (Los Angeles is a difficult market due to brush fires, etc), I was getting desperate. I googled for local insurance brokers and happened to find Trish at a company called Linn T. Hodge & Sons. I had never heard of them before so wasn't sure what I would get. I was blown away by Trish's speed. She is the Usain Bolt of insurance underwriting. I've dealt with many insurance brokers and never had anyone as fast, thorough and responsive as Trish. She followed up on every detail and got us into a plan quickly - and it was a holiday weekend no less, but she didn't let that slow her down. Trish - thank you again, you are incredible!

First time buying insurance for just myself, years before I've been on family add on insurance…read moreplans, so it was hard to know which company was going the best option for me just recently buying a car for myself. Sarah and her team took the time to go through details and even when I called back confused since so many other companies said different information they continued to answer my questions thoroughly with patience. I appreciate their friendly fast and communicative service. I would recommend Statefarm and their team!

So far I have nothing but good things to say about Sarita Bhasin, great customer service and great…read moreinsurance rates. I would definitely recommend her for your all your insurance needs.

Invensure is a great company managed by great people. They…read moreare devoted to their customers. I felt listened to. I trust their knowledge and use their advice. I totally recommend Invensure.

i have been a customer of Tom Nguyen for over 6 years. Tom…read morehas always shown professionalism, great customer service and key follow through. Tom is always available and if he says he is going to do something for you you can count on it . i recommend Tom to all my friends and family he always finds the best pricing . thanks for all your hard work. Mike

Switched from 21st Century years ago and Reggie and his staff have taken great care of me…read more Initially I saved a ton of money, but his staff is great a knowing their clients and I feel like I live in a small town with personalized service. I now do my home, auto, renters and personal umbrella with Reggie. Insurance coverage vary so make sure you ask questions about your coverage - his team is patient and knowledgeable. Thanks team Montgomery

So let me start by saying after dealing with State Farm for over 8 years, I've never imagine that I…read morecould run into such great experience. Reggie Montgomery State Farm Insurance Agent is by far the best of them around town. He has such a great personality and his ultimate goal is the serve the needs of his consumers. Reggie and his staff Jennifer Flores and Ashley has made my transition from one Agent to another easier than I expected. I had a terrible experience with another State Farm Agent and was afraid to continue with State Farm, but thanks to Reggie and his team I am more than confident that I will remain with State Farm through this office. They are all very knowledgeable about insurance policies and can answer almost every question you have. They are very responsive and very good with communicating with you regarding any issues, changes, updates or payments. I've noticed an immediate difference with this office and staff in comparison to my prior experience with other State Farm Offices. All of them are very friendly and go an extra mile to assist you and make sure your needs or concerns are addressed. I would highly recommend this office to anyone seraching around the market for insurance (auto, home owners, condo owners, renters or life) and looking for great customer service. I appreciate the great experience and encourage you all (Reggie and staff) to keep up the good work. Thank You!!!!

There is something fundamentally wrong with the way this business is operating. I dealt with them…read moreonce about 15 years ago and one more time just now and saw that nothing has changed. Called and asked for an insurance quote. Took them SEVEN days to get back to me with a quote much higher than the market. Called them a few times around 11 in the morning and on one was in the office yet!!! Voice mails are full and not taking new messages. Very unhappy about my time wasted.

I think dealing with Insurance agencies are one of the biggest pain that everyone has to face at…read moresome point. These guys know exactly what they are doing. They have been helping me for the past 4 years and have saved me lots of money. They are very efficient, reliable and simply have the best deal in town! I would highly recommend them.