We are so grateful we found Wendy! We reached out to several insurance brokers while searching for the right coverage for our new business, and choosing to work with Wendy was absolutely the right decision. From the very beginning, she was thorough, knowledgeable, responsive, friendly, and incredibly easy to work with. She took the time to understand exactly what we needed, helped us navigate our options, and ultimately secured the coverage we were looking for at the best rates we had been offered. What has impressed us just as much is that her excellent service didn't end once the policies were in place. We've had a couple of follow up questions since then, and Wendy has continued to be right there; quick to respond, happy to help, and able to provide the answers we needed. It is such a pleasure working with someone who combines professionalism and expertise with genuine kindness and outstanding customer service. We truly appreciate everything Wendy has done for us and wouldn't hesitate to recommend her to anyone looking for an insurance agent who will take great care of them. Thank you, Wendy! We are so happy to be working with you! read more

Avery G. went above and beyond to help me with my auto insurance renewal, she made a somewhat unclear process extremely simple and saved me a couple hundred bucks :) thank you Avery !! read more

I had difficulty finding the insurance I need. I was fortunate to be referred to Nickerson, where Avery did an amazing job finding what I needed. Avery was patient, thorough and very pleasant to work with. I would highly recommend working with her and Nickerson. read more

Wendy at Nickerson is awesome. She takes care of me bigly. This whole company is great. If been with them for decades.

I've been with Nickerson Insurance for 15 years and my agent is outstanding - Wendy Blake! I get my quotes and COI's with the hours of my request...Plus when I need extra coverage for special events, she will find it for me within a couple of days...Pretty amazing! I recommend Nickerson for Insurance along with Wendy Blake! Cheers, Joe Libby Libby's Beverage Catering read more

When my former insurance company decided to stop writing home policies in California, I was feeling a lot of stress about getting a replacement policy. The first few agencies I called were not very helpful. Then I called Nickerson Insurance based on their Yelp reviews. My account representative is Stephanie Ramirez. Within a couple of days, she had put together a table of options with several carriers, and provided me the backup quotes. I was completely blown away by her responsiveness and attention to detail. She was awesome! She patiently answered all my questions and provided excellent advice. Now Nickerson is providing my home and auto insurance. Thank you to Stephanie! I highly recommend this agency. read more

We've been with Nickerson Insurance for well over 30 years because of people like Avery. She has always been there to answer all my insurance questions no matter how trivial. She is pleasant, professional, and knowledgeable. Avery has been very helpful with all our insurance needs, taking time to make sure we are getting the coverage that we need at a reasonable price. read more

We've been with Nickerson Insurance for over thirty years for good reason. They have always looked out for our interests in obtaining the best rates and offering sound advice. Rising insurance rates are going to impact everyone in California. This year, we were advised that Mercury was going to be significantly raising our automobile coverage rates. Nickerson reached out to us and worked diligently to review and revise our coverage based on our specific annual vehicle mileage. This is the third time in the last 10 years that Nickerson has proactively reached out and intervened to protect our interests. We just received our six-month premium invoice. Instead of an anticipated increase, we noted a significant decrease with some coverage upgrade. If you want to have more than an insurance salesperson on your side, I can't recommend Nickerson Insurance highly enough. Thanks, Avery! read more

I have been with Nickerson Insurance Services for several years with homeowner's and eventually automobile and motorcycle policies. Recently it became necessary to compare companies to continue my coverages. Avery's efforts to help me have been exceptional. She has kept me completely in the loop and quickly helped me resolve all my concerns. She found me equivalent if not better coverages that will save me a few hundred dollars each year. I will continue to use Avery as my insurance representative go to. read more

I cannot say enough good things about Nickerson Insurance! I have been with them for about a decade now and I must say they are second to none! My agent is Stephanie Ramirez and she is exceptional! I think it's safe to say everyone gets stressed out when thinking about getting, updating, and comparing insurance- not if you have Stephanie helping you! She is always extremely helpful, answering all of my questions and always providing additional information and guidance! If you're looking for clarity, reliability, and ease of mind call today! read more

I am so grateful that I discovered Nickerson Insurance going on close to forty years now. Have always been treated well. My current agent, Stephanie Ramirez is excellent and the best. As a retired teacher I can see how she would be a good teacher because she communicates succinctly, spells out options and is a good listener. Oh and is also very patient, which feels nice since I am a senior. I had some recent questions about rates and found Stephanie to be knowledgeable and very responsive with calls, texts, emails returned rapidly and respectfully. I get the sense that she takes pride in being able to help people and the bottom line is she Cares! read more

I moved out of California in 2020. The only reason I have stayed with Nickerson is because of the amazing customer service Avery has provided it. She has made things very simple for me and I know my questions have been answered correctly. I really appreciate her & the Nickerson Team. read more

Lydia is my Agent and shes has always been there and helpful. I recommened Thanks Eugene H read more

Avery was very helpful with my concerns!! Very happy that she was able to help me. Thank you Avery

Our insurance agent is Maria Vasquez. She has a great attitude and she's the best insurance agent that we have ever come across! Maria provided my wife and I with outstanding service, and options to help us obtain great coverage for our home and auto. She also saved us hundreds of dollars on premium! If anyone is searching to find an insurance agent that's pleasant, professional, experienced, extremely reliable, you need to look no further, call Nickerson Insurance and ask for Maria Vasquez! Maria, you've really made our life easy, worry free, and saved us lots of money by finding us the right insurance that we needed. Thank you! Louie & Miriam Merianos read more

Avery, went the extra mile to make sure we got the best policy on our auto insurance. She helped us with home insurance, and recommendations for other insurance needs. Thanks Nickerson Insurance for people like Avery! read more

just a quick note to let you know about stephanie rameriz. i called on tuesday august 17th just to get an update on my auto policy and to my surprise i actually got all the answers i needed in a professional manner from stephanie. accurate, helpful and directly to the point. outstanding service. so hard to find today. she is a keeper. congratulations on such a delightful employee. james sweeney read more

Nicole T is one of the best agents I have ever worked with in any industry, and seeing as auto insurance is something I have no familiarity with, working with her has been especially relieving! She is incredibly good at breaking down the processes involving savings & returns, increases in cost, etc. There have also been a few instances in which I forget to make a payment on time, and she always reaches out to me with a timeline to maximize and maintain my coverage. She definitely knows her stuff, and she's super personable! I very much look forward to continuing working with her and Nickerson Insurance. read more

We were long time customers, but felt like the company didn't have any interest in saving us money or just in us as a customer in general. I got too comfortable with Mercury Insurance & was amazed at the current rates of other insurance companies. I am now saving over $130 per month with another company with the SAME coverage I had at Mercury. When I called to cancel, they seemed all to glad to let me go. No questions on how they could keep my business. They must not need my business since they must be overcharging all their other customers. Tip: Do your research & shop around. read more

Do not deal with this insurance company. Especially Lydia. They are condescending and do not tell the whole truth. Brianna, Lydia's boss did not inform me of 10% fee due cancelling my policy. It's 10% of the entire policy amount! Then when I tried to ask her why my refund wasn't correct, she brushed me off and told me to call mercury instead. Shady business by Nickerson and mercury. read more

I have had the best experience with this company. I've been with them for about 5 years and they have always done everything possible to keep my insurance rates down. Today I decided to leave them to lower the cost of my insurance but only because Mercury couldn't offer a significantly lower rate. Briana was very sweet while helping me with everything I needed even though I was on the way out. Every encounter with her has been very friendly. I would come back to them in a heartbeat. And I would recommend them to everyone! read more

I been a long time client and appreciate the wonderful service I get. Brianna Chochard is very professional and personable. She is the best! I highly recommend this business for all your insurance needs. I have multiple cars and rental insurance through them!! Thanks Nickerson and Team. read more

My name is Johnnie Lee, I am a Maritime Captain, and own a small business (Burials at Sea) in the Long Beach area. It's an honor for me to write this review for Nickerson Insurance, and my agent Bobbie Thomas. Bobbie is knowledgeable, professional, and has become a loyal and trusted friend. I do not hesitate to ask for her advice and direction on any matters related to my business insurance. She has challenged attorneys and other Risk Managers on my behalf to enhance my business base and make sure I am not being put in harms way. She assists me tax wise, and makes sure I am receiving the best price, products and coverage for my business, vessel and clients. I am a growing small business, and owe a great deal of my success to Bobbie Thomas. Thank you Bobbie, your service is greatly appreciated. John Lee read more

Yelp said it right - as good as it gets! Having an actual person you know and can physically see makes a huge difference when you're dealing with insurance. They are willing to sit down with you and explain the in's and out's of your policy to be sure you know exactly what is going on. They've been in the industry and the area forever! Can't go wrong with any agent at Nickerson! read more

Silvia is great, friendly and follows up right away on request that I need. I really enjoy the customer service they provide especially in the high paced environment that I work with. Thank you read more

I cannot recommend Nickerson Insurance Services enough. I've been with them for many years and have always had the very best customer service and affordable prices. Nicole is priceless and she makes doing business with Nickerson an absolute pleasure. read more

This office works as an agent for Mercury and in the five years I had my policy there I have absolute nothing else than good to say about them. Very responsive and very help full! read more

My first experience with this company. I worked with Marie who went far and above the call of duty helping me to insure my new business. She made me feel like I was part of a family. If you call, ask for Marie. read more

I have been an auto insurance customer of nickerson for many years. They have been wonderful to deal with until I my wife had her accident. They handled the claim good but when the car was repaired we had to tow it to the office for them to inspect causing us to hire a tow truck or drive without insurance for the inspection. Many years ago I had a car repaired and my old insurance company said they would bond the car for the short drive to the inspection and no tow truck needed. read more

***Tremendous Customer Service*** On Friday 3/13/15 I purchased a new SUV. I was working with Brianna Johnson to get a new quote for the vehicle using Mercury Insurance. Their quote was the lowest by far. My new SUV had to be a dealership transfer, which takes some time. It was getting late after 5 o'clock, and I was hoping to drive with insurance coverage. I contacted Brianna who said she was working till 7. I was relieved. But my new vehicle was stuck in traffic coming from Alhambra to Culver City. So Brianna mentioned to get the VIN # and she could write up a new insurance binder. I got the VIN # and phoned it in to Brianna. In short time she had faxed the new insurance binder to the dealership I was at. I was relieved to have it. Brianna Johnson demonstrated what a perfect Insurance Rep. should be like. I recommend Nickerson Insurance for anyone seeking a new Insurance Agent !!! read more

I enjoy all of the great customer service at Nickerson Insurance. The customer service representative that has helped me the most is Denise Puckett. Any time I have a billing question or certificate of insurance she assists me quickly and comprehensively. I recommend this company for all insurance needs. read more

Bobbie Thomas continues to provide our company with excellent client service. She is immediately responsive and we can always rely on her expertise. She and Robert Takata have been our insurance team for many years. Bobbie's responsiveness is consistently timely and thorough and working with her is really enjoyable. I highly recommend Bobbie, Robert and Nickerson Insurance Services and look forward to working with them for many years. read more

again I can say the people who work here are the bomb...awesome. thank you miss Chochard, you made my day. hi miss Reyes. read more

I have been a client of Nickerson Insurance for many years and have always found the level of service outstanding. I recently had a policy renewal that resulted in a substantial rate increase and Nickerson was able to assist in providing a quote that was competitive and provided exceptional coverage. Do yourself a favor, call them. read more

Just wanted to say thank you to Nicole and army and the entire Nickerson staff for their professional and freindly attitude. Very pleased with their efforts and demeanor for us and our daughter.Their ability and quick manor has made Nickerson the best for us. Thank you once again. Steve mathlin and Gloria Ruiz. read more

I highly recommend Nickerson Insurance. We have been with Nickerson Insurance for years and they have been very helpful and informative. Nicole takes care of our policies and gets back with answers to any questions we might have immediately, whether through email or phone calls. Great customer service. Thank you Nicole. read more