Simeen Jhaveer is fantastic and the facility is clean, professional, and up on the latest…read moretechnology. However, I was a patient of EyeExcellence that was merged with Mann Eye. Since then, the care has become less personalized and more generic. My new complaint is the new service charge of 2.5% when using a credit card. Supposedly it does not exceed their CC charge and does not apply to debit cards (which I used) but a CC charge is a cost of doing business for the convenience of your patients. This seems like a way to boost revenue and had me grumbling the whole time there. They also stopped taking AMEX which was another kicker. If it wasn't for Dr. Jhaveer and Debbie, I would be looking for another eye doctor.

Follow up Appointment with Dr Chin was amazing Vanessa went above and…read morebeyond answering all my questions Very personal and knowledgeable. Best experience yet since I've been coming for the past 2 1/2 months. Dr Chin was also amazing, explaining any questions I had. She made me feel comfortable and confident. Do Not hesitate to use Mann Eye Institute for all your eye needs! I only wish I'd known about them earlier! Happy Camper, Susan W

I've had nothing but good experiences coming here, and I appreciate the friendliness of the staff…read more I tried other eye places and couldn't wait to come back to Mann Eye.

I gave this business 3 tries over a few years to give me a set of good glasses …read more The glasses either broke and /or the lenses are horrible . Within 6 months every time I can not see out of my glasses . Whatever coating is on the glasses starts to come off in spots to the point everything is cloudy and you just can't see out of the glasses . They Jack the prices of the glasses so far up even with my insurance I paid 100's of dollars . Unfortunately with the insurance I had this was pretty mush the business in my location that was listed under the insurance . I've tried everything to clean the lenses so I can see out of them . Between the cloudy spots and thus dull film over the lens I just can't anymore. Staff has always been pleasant but the quality of their glasses is a negative. I recommend finding another place to get your glasses

This is a nice location and everyone in the office was friendly and helpful. I received good care!read more

I'm not one to typically leave negative reviews, so this is more so to help people manage…read moreexpectations. I was recommended to Mann Eye Institute by a friend for lasik so I contacted them and started the process. They were very professional and efficient throughout the whole process, which is why I didn't give them 1 star. I had the lasik surgery completed and took the proper recovery precautions they recommended. At my first follow up appointment I mentioned that things were still blurry, and they said it takes a couple months for it to become "HD". So I waited for months until my second follow-up appointment to mention that I'm still having the same issues that I was before lasik. Their response was "since I didn't wear glasses before lasik that I wouldn't know the difference".... Needless to say, I'm still having the same issues as before and I'm out $3500. So just set your expectations accordingly. Again, they were professional and nice people.

My experience at the Mann Eye Institute: Deerbrook location was exceptional from beginning to end,…read moreand I would like to formally recognize the outstanding team for their professionalism and quality of care. Jordan at the front desk was my first point of contact and established a welcoming and efficient atmosphere. The check-in process was seamless, and Jordan's courteous and professional demeanor immediately reflected the high standards of the practice. Marisa, the optometrist assistant technician, demonstrated exemplary patient care. She was thorough, knowledgeable, and attentive throughout each stage of the preliminary testing. She took the time to explain procedures clearly and ensured I was comfortable at all times. Her precision and calm, unhurried approach were especially appreciated, as I never felt rushed or pressured during the process. Dr. Christina Guerrero provided an exceptional level of clinical expertise and patient-centered care. She was highly knowledgeable, patient, and attentive, taking the time to address all of my questions in a clear and comprehensive manner. Her professionalism and genuine concern for my eye health made a lasting impression. As a result of this experience, we have confidently decided to establish Dr. Guerrero as our primary eye care provider. Mona Tello, the optician, concluded the visit with the same high standard of excellence. Her extensive knowledge of eyewear and attention to detail were evident throughout the selection process. She listened carefully to my preferences and offered thoughtful, well-informed recommendations. Her patient and consultative approach made the experience both efficient and enjoyable. Overall, I am thoroughly impressed with the entire office. The consistent professionalism, attentiveness, and commitment to patient care demonstrated by each team member reflect a truly well-managed and patient-focused practice. I highly recommend Mann Eye Institute at Deerbrook to anyone seeking comprehensive and compassionate eye care.

Appointment was at 8:30 arrived at 8:25. it is now 9:27 and still have not seen the doctor…read more Horrible wait time with no information to offer. UPDATE: Doctor personally called me to apologize which I truly appreciate however, the drive was an hour away from home.

honestly I would give them a negative star, but yelp doesn't allow me to! First and foremost this…read moreis a facility that loves to rip off customers, regardless of you in network Benefits. Secondly, the receptionist was extremely rude and not helpful. As soon as you check in, she'll greet you with upselling items. lastly, their customer service department is atrocious. They suck at updating her notes and confuse you with other patients so overall just stay away from this place.

Mann , everything about my experience at my visit was perfect! Dr. Binder was very thorough and…read morewent over everything with me from my exam to the overall experience was so much better than what I have come across at other Eye Center Places (I'll leave out there name). I have a dry eye issue and the medication that was prescribed to me at another Eye Center is not what I needed after Dr. Binder explained to me about dry eye vs. inflammation of the eye. He suggested that I give iVIZIA a try and see if it makes a difference and if it does that's great and if it doesn't I can come back and we'll discuss the next steps. I just really appreciate his honesty and him not wanting to slap a band-aid on it and send me off. He's very professional, patient, kind, honest and efficient and I'm just glad that I found Mann Eye Institute and a great Eye Doctor! I would highly recommend them for all of your eye care needs! The staff is very helpful, friendly and knowledgeable and Nikki could do her job blind folded! I mean that in the nicest way...she's quick, thorough, easygoing, patient and has you all checked out before you know it! I tried on a lot of glasses and even though she had some other people to attend too after me she didn't rush me she made me feel like I was important and her only client and I didn't need to hurry. She's helpful in giving her honest feedback on what looks better on you and she's measuring you and plugging in all the information and it all goes so quickly and after you've made your decision on what your going with and in my case it was glasses and sunglasses - she gives you your information and what your insurance covers and then paperwork and her business card and lets you know about when your glasses might be ready and if you have any further questions to please feel free to call her! I just appreciate how kind she is even though I was somewhat unsure on what to go with but she made my decision easier with her honest opinion! And I'm happy with what I picked out! She's the best! Thanks, Nikki!

Excellent group of clinicians who provide care. As an RN, I am quite familiar with quality of care…read moreand these folks hit it all on the nose. Physicians and staff are very competent, friendly and respectful. I have been extremely pleased with the care given to me.

I jumped through all the hoops, got my doctors ok and spent $325 on Man Eye to start the ball…read morerolling to get my eyes fixed. I have called and called for three weeks to get my cataract surgery and have been told over and over again that someone will contact me to set up my appointment for my cataract surgery but no one calls me back. Right now I can't see well out of my left eye and it is bad but I am tired of waiting on Man Eye to call me back so I gave up and started this procedure with another company. I do not trust Man Eye Institute.

I've been coming to Mann Eye for the last 4-5 years. Love the staff & Dr. Han is incredible. She is…read morealways nice & profesional, gets you in and out in a timely manner and answers all of your questions. She's very good at explaining and simplifying the whole process.

First time took my dad here for eyes exams. Place is big,…read morelots of glasses frames to select, waiting room is comfortable. Staff are very friendly, my dad Dr Shirley is very sweet and caring. The reason why I only give them 4 stars because I was surprised that their restroom needs attention (really dirty). Beside that everything else is great here.

I just did my LASIK surgery today. Such an easy seamless experience. I was only there for a little…read moreover an hour. The surgery took about 10 minutes and I haven't experienced any major side effects yet. Dr. Wright did a great job at making me feel comfortable throughout the procedure. I also go here for my annual eye exams and I love all of the staff! Super friendly people. Excited to finally live life without contacts!!

I've always had excellent care at this clinic and the people are very friendly. It's the only place…read morethat gets my prescription correct. My only issue is that when they called me to schedule an appointment I scheduled on the day they suggested. After the appointment when I sat to get a new prescription, they checked my benefits and told me I was there one day early for my plan to cover it. (Yes, I should have checked when I was there last, but I assumed they had done this before my appointment). I received a bill for the full appointment and my insurance wouldn't work with me (Spectera through UHC) even though I had paid for the insurance all year and it was the only time I had used it, they wouldn't budge on paying the bill. My advice... do not assume this clinic verifies benefits prior to your appointment.

12.24.25 First visit to this location…read more The front desk staff ladies were nice and polite. The wait time was long. (Waited 1 hour past my appointment time) The exam was very thorough. Seeing Dr. Jhaver is always awesome. I love the way she explains everything and answers all your questions. I only came to this location because Dr. Jhaver was at this location today.

I made an appointment with Dr. Brian Wright. I had a concern about a vision issue that I wanted to…read morebe sure wasn't related to my previous cataract surgery with Dr. Wright. After lots of initial testing by others (which I expected and had no problem with), I was escorted to a waiting area before seeing Dr. Wright. However, I never saw him. I saw another doctor who had a scribe. I left without seeing Dr. Wright. I find it strange that when a patient makes an appointment with a specific doctor and waits until there is an opening to see that doctor that the patient is seen by someone else. I am unsure if the doctor I saw is an optometrist or an ophthalmologist. I addition, it is important for people to know that they add a percentage to credit card payments and do not take checks over $100. Fortunately I have a debit card.

Nice, clean atmosphere. Professional, courteous staff…read more Thorough exams. I highly recommend Dr. Anderson.

I actually just stopped going to Berkeley solely because of the Woodlands office. The contact lense…read moredepartment here simply refuses to follow what I understand are contract requirements that are followed by other Berkeley eye centers and while I could drive further to another Berkeley eye center to avoid this particular Berkeley, the answer was simple: there are other eye doctors in town willing to process claims correctly. So I simply let my feet do the talking. Adios. Really it's too bad though since I've been going to Mann Berkeley way back in the 90's and then followed Berkeley after the split with Mann. But one bad apple (or store) can ruin everything.