Not very responsive. Gave us terrible advice about the view on deck 6 of the Celebrity Solstice…read more Fred indicated the lifeboat wasn't really in the way. If you looked down, you saw the life boat. Wrong!!! The boat was all you saw from your room. Try another agent.

Would like to take this time to give you my thoughts on a business in Pineville North Carolina…read more This business name is cruise master I myself am not very happy with them on how they handle there customer service . I had to make a trip to the business to get this taken care and this person was not in so I left a message with her co worker and still never received a call from them. After calling them back two days later she told me she was sorry she never got the message. I hope who ever reads this you think very hard before you use them for your next event. Would I recommend them to handle your next special event no I would not I would handle this myself. I hope that I get a call or email from the owner of cruise master on this problem .

As a family, a couple, and with a group of travel buddies, we've had World Travel Mates set up…read moreseveral trips for us. Whatever you want, local or international, planes, trains, buses or ships, they know how to do it and where to go! We've had several wonderful trips put together by Kay, and every detail is attended to, making for a stress free and enjoyable trip. I would highly recommend World Travel Mates! Any agent would do a great job for you, but we're rather partial to Kay! Happy travels

Terrible experience.... stay away! Complete lack of communication and understanding of country…read morerequirements. Booked $8k vacation through this company. Had to reach out myself to ask for invoicing detail. Had to reach out myself to ask about what we need to do for transfers. No communication leading up to departure. I just happened to look up Dominican Republic, which is our destination, day before flight and learned that you have to submit an application for an e-ticket to get into the country. Must be done in advance and country approval for travelers. Called the travel agent and she was clueless. Had I not happen to come across this, we would have been in trouble. Travel agent also got us zero perks with hotel. What's the point? Travel agent did absolutely nothing for us.

It's that time of the year again when I need to start bringing my cars in for their inspection. The…read moreAAA Car Care Center in Ballantyne got it done. I did not have an appointment and that was not a problem on this particular morning. They were able to get my car started and the service manager said that he'd give me a call when it was ready. I headed over for breakfast. An hour later, my car was nearly ready. Inspection done, oil change done, but they wanted to know if it was okay to charge an additional $30 to repair a nail in one of my tires. Yes, please. A half hour later, I was ready to roll. Car inspected, oil changed, tires all with air. Easy, pleasy. Thank you, AAA!

Passport: I had to get a photo for my Canadian passport. The fellow at the passport desk had me…read morestand and click for a photo. I saw him on the machine doing something. He then showed it to me, it was wrong. Canada has its passport information posted on their site and clearly shows the size/dimension and what needs to be in and on the back of the picture. I told the guy and he adamantly disagreed. He said our machine is set to Can. PP standards. With that I sent in my renewal fee with that picture. A few weeks later I got a call saying the picture is wrong. I must send another with the required information on the back. I went back to the Ballantyne location and thankfully a gal was there. She took it and it came out perfect, it was the size it should be. No adjustments. She stamped the back with the location info, her name, etc. My advice... go elsewhere if you see that small fellow in front of the computer at the PP desk. Membership renewal: Another day I went in to renew my AAA membership. I've been a member for 48 yrs. I had to change my address due to a move. Received my new card in the mail with the correct acct number. A few weeks later I received mail with another card to my current address. It had my previous married last name with a different acct number? I've been divorced for 17 yrs. I took the card into the Ballantyne office and asked... why this? The fellow looked around on the computer and couldn't figure it out. I asked him to cancel that membership, said he did. Someone had to go back in the AAA history to find that info., then take the time to create a new card and have it sent out.

Camille is far beyond a "good" travel consultant. She literally cares for you before the trip,…read moreduring the trip, after the trip and is all about making sure you are pampered by her services. There has been two instances of emergency situations with no flights available for days....The first time I called Camille due to a storm mid flight home from an Alaskan cruise. They said we were stuck for 4 days. NOT when its Camille trip! She was ON IT LIKE POPCORN in the middle of the night and got my husband and I on a plane - next day. The second time, she answered my emergency call on Thanksgiving and got my father that was "stuck" in Louisiana due to no flights for 5 days on a plane next day to be with his family during the loss of his mother in law. Camille is amazing at what she does and she's got the connections. YOU WANT HER AS YOUR TRAVEL AGENT

From the owner: Pampered Life Travels is your premier full-service travel agency, designing personalized luxury…read morevacations for discerning solo travelers, couples, and small groups. We partner with upscale and luxury cruise lines, all-inclusive resorts, and high-end tour operators to craft stress-free, unforgettable experiences tailored to your unique tastes and budget. Let us transform your travel dreams into reality, delivering exquisite, personalized journeys that blend contemporary chic with timeless elegance.

Michelle Keeley at the Park Rd. Office is fantastic. I had booked a bus tour and ship cruise to New…read moreZealand and Australia on my own in March and April of this year. However, when I wanted to book flights and hotel rooms, I was lost trying to figure out the time difference. Michelle took over, getting the pertinent details for what I already booked, gave me great advice, was extremely prompt in answering phone calls and emails and even changed a hotel reservation almost at the last minute. On top of that, provided an a Travel app with my itinerary that I could add items to help me keep track of where I would be and all the details of my 42 day trip. If you need a travel agent, contact Michelle. She is amazing.

We just returned from a bucket list trip to Africa planned by Mann Travels. Years in the making,…read morethis trip was perfect from the moment we left home till we returned. There were so many moving parts: intra-continent flights, transfers, private tours, meals, etc. Nothing was missed and I couldn't have coordinated all of it without an experienced travel advisor. I learned it doesn't only matter where you are going...but who takes you there!

We've travelled twice with Nada's Italy, and are scheduled to take our third trip with them in a…read morefew months. Our first trip was to the Amalfi coast, never could I imagine a more wonderful experience. Every minute from arriving in Rome, to arriving in Positano for 8 nights, and returning to Rome was amazing. Our journey director was outstanding. Our fellow travelers were fabulous, a group of 12. We would explore the coast from this beautiful spot in Positano, each day setting out for adventure in a lovely Mercedes van. We were mostly in places where we saw few Americans, we ate at wonderful restaurants, and had an absolute blast. We had a wonderful blend of active and down time, we learned and saw so much, and laughed every day ! Amazing! The next trip was Florence, Cinque Terra, and Tuscany, amazing as well. The hotels and villa we stayed in were top notch, our journey director amazing, another perfect trip. This was a more active trip, but we enjoyed every second, we felt like we saw a very real side of Italy, not just tourist spots. The Time we spent on each spot was magical. The charming town of Lucca and the Villa in Tuscany were top of our list. We are not organized tour people, but the small group, perfectly curated Nada's trips are beyond. We could not recommend them more highly.

Flavors of Verona and Lake Garda tour was perfect in every way. Our guide Daniela was our "mama"…read moreand our new best friend. Every detail was smooth, every hotel was amazing, every bite was better than the last.

Spoke to Angela the other day on the phone. And though I was too last minute in her being able to…read morehelp, she still helped me out a lot and gave me some valuable pointers on how to plan my trip to Panama. With her confidence boost I was able to figure it out AND save a lot of money. Lucy for me I planned my whole trip and couldn't have done it without her. Hats off to Angela and I extend my thanks to her! She is awesome. 6 stars from me. Thanks Angela!

Angela and her team are great to work with. Very knowledgeable in the travel industry! Always…read moreresponsive and willing to help! Would recommend to anyone traveling near or far!

Pam is great to work with. We have used her for many trips and she does a great job in putting…read moretogether our vacations.

From the owner: Are you dreaming of your next vacation? Will it be a relaxing beach resort, a fun filled family…read morecruise, an exotic adventure or a culinary and cultural exploration? Frosch Mann Travels is your full-service travel agency. Whether you want assistance with a short getaway, a big family reunion or a milestone birthday celebration, we can assist! We have been working with travelers for more than 40 years and we would love to help you with your travel needs.