I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

Lowest Rates in Town!! Full service, family owned and operated Independent Insurance agency,…read moreserving Naples and all of Florida. No matter what type of insurance you need, we have the knowledge and experience you can trust. Auto/Home/Flood/Condo/Renters/Motorcycle/ATV/Boat/Health/Excess Liability/Workers Comp/General Liability/Commercial Auto/Commercial Liability/umbrella.

Initial interaction with owners amazing, personable and truly helpful. In fact so helpful, that we…read morehad 2-3 neighbors that we were referring based on how terrific the service was while processing our roof replacement claim. However, while trying to understand the nuances of the claim, and receiving contradictory information from the contractor (recommended by same insurance agency owners) Nina hung up the phone in the middle of the conversation. Incredibly unprofessional. Not only did she negate the incredibly positive experience we had previously had with her, she lost three new clients and a customer.

Went to office for quote. Was told there would be an additional charge because records showed we…read morehad the windshield replaced TWICE. Wrong info from Lexus-nexus. I asked for the owner/ agent to call me regarding this misinformation...never heard back from him.

This new location is amazing. The staff is so helpful and courteous. Looking forward to being a…read morelong time customer. Fantastic location. So easy to find! It's on 41 next to Park Shore. Huge building, they are on the 2nd floor. When you call ask for Brandi. So nice!

I've been with the same auto insurance company for4 years. This year I decided to call around for…read morequotes. I contacted Breakthrough and they were able to find a much better option for me. They were able to save me about $150 per month. I'm super excited about that but wish I called them sooner. They will be working on my home insurance as soon as it comes for renewal in August.

Breakthrough was able to help us find the best insurance coverage at a very great price! The…read moreprocess was fast and easy!

The most patient, understanding insurance company I've ever worked with. Bo, the agent took the…read moretime to explain everything to me. Bo is knowledgeable friendly and available.

From the owner: NIS is an Independent Insurance Agency with over 20 years experience serving the insurance markets…read moreof Lee and Collier Counties. We provide high-quality, affordable insurance products. "Let us do the quoting, you do the choosing." -Homeowners, Auto, Flood, Renters, Commercial Auto, Boat, Umbrella, and RVs.

This family owned and operated insurance agency treats all their clients as family and is genuine…read more They make the entire insurance process easy to understand and puts your mind at ease. I highly recommend them to anyone who is in need of insurance or thinking ahead for when their policy is up. Call them today!

From the owner: Homeowners Insurance, Auto Insurance, and Commercial Insurance in Naples, FL. Locally owned and…read moreoperated agency with over 20 years experience and multiple carriers. We work with you to make sure to get you the complete coverage at the best rate.