Good Customer Service! I was able to receive the information and service that I was seeking right…read moreaway. Very prompt assistance!!!

I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

I was in a bind as I had to take possession of my aunt's vehicle on her passing, but her auto…read moreinsurance was membership-based, so had to find an alternative on short notice. In another complexity, the auto title had passed from my aunt to her trust, making it doubly difficult to find a company that would insure the car. Michael responded to my inquiry immediately and worked to find a solution to my issues: New policy, Trust ownership, sufficient liability protection, and advice on temporary storage. I was insured in less than 2 hours after my initial conversation after having spent a full day looking for help. The follow-up from Michael has been speedy and attentive. I received my printed materials within a few days from State Farm and he checks in regularly to make sure we have the right coverage in place. He has been an amazing insurance agent in the short time I have known him.

Although Michael doesn't provide insurance in the area where my condo is, he was very helpful and…read moreinformative. Also quick to respond!!

Jeff Bogan's Allstate Insurance is the best, with hurricanes in Florida near by, I felt…read morecomfortable knowing Jeff and his team were insuring us. He always answers all my questions and when we call his office everyone is friendly and helpful. Thanks Jeff Bogan

Wow... an agency that answers the phone... and even returns with answers to your questions within…read morethe same business day. Jeff Bogan Insurance really goes above and beyond unlike any other agency in SWFL. Jeff takes the time to help season and make sure that the licensed professionals in his office know what they are doing. No matter who answers the phone, I always hang up with an answer and breathe of relief. Customer Service is most definitely this agency's specialty. I would say that this is one of the better Allstate Agencies. You most definitely get what you pay for. People are so quick to agree on the cheapest price, but with the Jeff Bogan Insurance Agency you get a decent price with advice that will allow you to sleep at night. Jeff has been such a great friend, mentor, and he's quite funny too. I do recommend him to many people and every person I've recommended has come back to me and said he's now their agent. Give him a call, you won't regret it.

I've been with the same auto insurance company for4 years. This year I decided to call around for…read morequotes. I contacted Breakthrough and they were able to find a much better option for me. They were able to save me about $150 per month. I'm super excited about that but wish I called them sooner. They will be working on my home insurance as soon as it comes for renewal in August.

Breakthrough was able to help us find the best insurance coverage at a very great price! The…read moreprocess was fast and easy!

Went to office for quote. Was told there would be an additional charge because records showed we…read morehad the windshield replaced TWICE. Wrong info from Lexus-nexus. I asked for the owner/ agent to call me regarding this misinformation...never heard back from him.

This new location is amazing. The staff is so helpful and courteous. Looking forward to being a…read morelong time customer. Fantastic location. So easy to find! It's on 41 next to Park Shore. Huge building, they are on the 2nd floor. When you call ask for Brandi. So nice!