D&D Supreme was recommended by a couple of folks so when my washer broke, I contacted them in…read moreaddition to a couple other places. Craig Charvat contacted me back very quickly and was extremely pleasant to deal with. For full discloser, I ended up going with another vendor who was able to get out here more quickly but I thought that such a quick, pleasant, and professional response from D&D Supreme warranted a review based on a positive experience.

Our 10 year old fridge decided to go on the fritz on a Sunday....2 weeks before…read morethanksgiving....with everyone coming to our house....did a little recon and decided that the problem was most likely the evaporator fan.....google search for a repair person showed D&D Supreme...not too far away....with a glowing review. So I called Sunday evening, left a message and my husband was contacted the next morning, appointment was set for 2pm on Monday....the gentleman was right on time and had the repair done in about 20 minutes!!! I can't say enough positive about the whole process...we were without the fridge for just about 24 hours! Thank you so much for your incredible assistance !! Christine

We needed to replace some appliances which failed. We we treated very well snd given goon…read moreinformation about the appliances. I felt they were honest- did not try to push a more expensive item than we needed. Delivery was easy and the men were courteous and helpful. We would recommend Western Mass Appliances!

Our fridge died December 30th, and these folks went above and beyond to get us a new one the same…read moreday starting from when they picked up the phone on the third ring. The owner himself came by to make sure everything went smoothly. The delivery guys were awesome. Everyone was so kind and professional. Thank you SO MUCH!!!

StJean appliance are responsible, easy to work with, scheduling made easy and really knowledgeable…read more The company worked with us and a brand new refrigerator, which in the end was no good and needed to be returned. Every step of the way they were amazing. I would recommend this company to everyone for all appliance needs

This guy came to fix my fridge yesterday and didn't even have the part I had to order it myself…read morethrough Amazon. He told me to call him as soon as I received and now I can't even get in touch with him this is nuts not sure if he blocked my number or what!!! Mind you he smelled a bit like liquor!!!!

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

Used Mark a couple of times and found this while looking up his number to have him repair my stove…read more Does great work at a fair price.

Our 5 year old dryer was starting to sound like a jet engine so I called Mark after coming across…read morehim on Yelp. Mark was responsive, flexible, and reasonably priced. He came over and pulled out a brick of dog hair that had imbedded itself in the nether regions of our dryer. Now it runs like new. Will definitely use Mark again!

I appreciate that he showed up very promptly to give me an estimate. Also, when the blinds came…read morein, he worked his schedule around mine and again came in very promptly to install them. A competing company never returned my call and text which led me to go with shades on wheels. Customer service is important.

Because I have worked with Shades on Wheels so many times, I wanted to write a thoughtful review,…read moreso sorry if it's long! The best shades and blinds are found at Shades on Wheels which serves towns on the South Shore of Boston and in other areas of Massachusetts and Connecticut. Barbara Thomas and Shades on Wheels bring the showroom to you! She makes it so easy. Don't waste your time searching other options. Barbara is your gal for residential and commercial custom shades and blinds installations. There is simply no debate. When Barbara Thomas came to my houses and place of business for window covering consultations, she always made suggestions that only someone with her expertise can make. They were things I never would have thought of. Barbara showed me options from her sample books, laser measured to microscopic accuracy and ordered from the best window treatment vendors in the world. Each and every time I have used Shades on Wheels, the installations have been flawless. Not only were her professional installers lightning fast, but so neat and tidy I hardly knew they were there. All of my shades and blinds perform perfectly and I get tons of compliments. It has been completely stress-free and absolute pleasure working with Shades on Wheels and Barbara Thomas. Decades spent in the shades and blinds business has earned Shades on Wheels the elite status of being a Hunter Douglas Priority Dealer and the prestigious Hunter Douglas Certified Kirsch Diamond Award. It's no surprise. She participates in all the webinars and trainings offered by her premium vendors, has been the Best of Houzz every year since 2016, and received Angie's List Super Service Award. Barbara knows her product better than anyone else around and is not someone who just jumped into the custom blinds business. Shades On Wheels sells and installs custom window treatments like honeycomb blinds, motorized shades and blinds for skylights and windows, roman shades, woven wood blinds, wood blinds, interior wood shutters, plantation shutters, vertical blinds, mini blinds, roller shades, sunscreen shades, cellular shades, pleated shades, sun shades, blackout shades, horizontal blinds, modern and traditional draperies. Too many to name! As are the manufacturers she works with like Hunter Douglas, Graber, Horizons, Lafayette, Landmark, Levolor, Kirsch, Comfortex, Carole, Castec, Robert Allen, Norman, Worldwide and more. Everyone wants to work with Barbara. The last thing I'll say is about DIY shades and blinds. Maybe you're thinking of purchasing and installing shades or blinds yourself. Good luck with that. First of all, the measurements have to be precise, and by precise I don't mean to the quarter inch. Windows, skylights and doors don't fit into perfect, geometric openings to begin with, and structures shift which of course changes the corners causing the angles to skew. The word "custom" means done to order according to specific measurements and needs, therefore all shades and blinds are "custom." You buy and install "custom shades and blinds" because you are fitting them to your windows. Shades on Wheels goes so far beyond "custom" we need to invent a new word! So, go for it! You won't regret it.

Called on wed he was here first thing Friday. Very nice knowledgeable took care of clog in 15 min…read moreand price was reasonable

We called with a septic system emergency. While they were initially helpful and polite, they…read moreultimately forgot about the job, and us, entirely; on Saturday night they promised they would be out the next (Sunday) morning, but neither called nor showed. When we called to ask what was going on they had no idea who we were, then blamed the situation on, 'a little mix up '. They did not apologize once, nor could they tell us when they actually would be back to fix the issue. Perhaps Fletcher is fine for routine issues, but be wary if you have an emergency.

Tony, the teams that came and mitigated the water damage were always professional and explained…read moreexactly what they were doing and why they were doing it. They always cleaned up everything that they had to remove to be able to dry any area that had readings indicating moisture. I was very pleased with the quality of their work.

What an experience. You can tell the owner Kevin really puts his heart into his work, and I can…read moreappreciate him really standing behind what he does. Debbie in the office is also a powerhouse. She runs the numbers and is refreshingly transparent and direct about making sure things are paid for on a timely basis. Understanding, but also honest and straight to the point. Everyone has a job to do, and it seems that each position has the right person and personality. If you're looking for a great team to be rescued by in your time of need, this is the one. Realistic timelines billing, and a smooth invoicing process. No grey zones.