First of all, this is not the formally known, Carl's appliance. This company was bought out after…read morepoor Carl passed away in February 2019. The new owners definitely did not provide the same service. When I booked my service,, I asked them if there was any way I could be put down for the first or second stop of the day. I needed to go to work, and it was still a few days away. They told me that was not a problem. The service technician did not show up until 12:40 PM! The first time I called at 9:30, the lady on the phone made no apologies; she basically said "that's the way it is". I understand when you're working with a time window, customers may ask to be put first, but all they had to say was no we cannot do that. Instead they told me they could when obviously they had no intention of doing that. I don't appreciate getting. reprimanded from my boss about a dishwasher repair. The technician, Brian, arrived and was pleasant. The reason for my service, was my dishwasher was not draining. I explained this to the office when I booked my service call. Brian took off the drain hose first. When he did that there was a very big clog at the end of the drain hose. I saw that and said, "Could that be the reason why it's not draining?" He said "I'm not sure" It seem to me this was an easy fix. He proceeded to take the floor plate off of the dishwasher and unscrew it from the countertop. He turned the dishwasher on, said it sounded loud. I told him that was normal for this dishwasher. He did not try to run a cycle to see if unclogging the drain hose would solve the issue. Instead, he quoted me almost $300 to change the drain hose and install a new drain pump. He reconnected the drain hose to make sure there was no leaks, so I could run my garbage disposal. My drain hose is only a couple years old because I just got a new garbage disposal. I was surprised he did not have parts in his truck. He said he would have to come back another day. He said he only had Whirlpool parts even though they asked me the brand of my dishwasher on the phone and it seems to me that's a common part to have to replace. He did not replace the screws that he removed. Once he left, I ran a cycle through, and it worked! Back to normal! I saved myself over $300 for a repair that I did not need. If I hadn't seen that clog myself I would have just believed him and spent way more money than I needed to. Seems like a dishonest practice to me. Make your own judgments, but I will not be using them again.

They came out today to repair my gas dryer. Super friendly and quickly diagnosed the problem. I…read moreappreciate that I knew up front what the diagnosis fee would be; the final cost was a little more with the cost of the replacement part added in. Overall, reasonable cost to come out to get my dryer working (and quick). I also like the added benefit of giving my money to a local business.

These people are amazing! I came in years ago and I just had to describe what was going wrong and…read morethey knew what part I needed. Less than $30 later, my gas dryer was humming like a dream. Called again recently, they didn't have the part I needed for a hot water heater, but they took the time to give me the name, address, and phone number of two local places that may be able to help. Call here first for whatever appliance help you man need.

Family owned small business with the best people running it. They were knowledgeable and helpful as…read moreI looked a fool trying to describe my washer problem and model and they figured it out through my blabbering and blundering. Prices were competitive with anywhere else I checked and they got them next day so I was only out laundry for one day it was so nice.

I called him this morning and he was able to come out same day! He fixed both my dryer and gas oven…read morevery quickly. Super friendly guy and was able to answer other questions I had about my fridge and washer. About $650 for everything, money well spent!

Achilles was extremely helpful and friendly with servicing us with our washing machine. He was very…read morepatient in explaining the diagnosis and the best alternative. I hope he'll service our home again!

I would shop around before ever returning to Quimby's. The appliances I purchased were the same as…read moreI could have gotten anywhere else. At least one major appliance cost more than it's "big chain" competition, but I try to do business with smaller shops like Quimby's. The appliances so far are mostly satisfactory. When I had a problem with one, however, the owner did not follow up when requested and instead I was treated very poorly over a simple misunderstanding related to delivery. I do not deserve to be spoken to so rudely and disrespectfully for any reason - especially at these prices.

We live in the age of convenience. But, if you do not know how to fix it, you should pay for it…read more But the emergency fund is not always available, when you have experienced this kind of emergency, you need help from someone who knows better. I had two experiences which Whirlpool washer I purchased four years ago, First one is about the door lock, error code was E01 F03, I looked after the solution by googling and YouTube. That thing was not easy when you encounter first time, I called them the service, Bob came in same day, he fixed for me, I paid because, the time was just passed the warranty period. The second time was happened just couple of days ago. This time was not the door issue but about the drain pump which is not working. I called them, and they scheduled me next day, then they ordered the pump and fixed the next day, it costs me about two hundreds which include the cost of service and the pump. I called the other service center for the repair, when I was waiting. They said, they will charge me $99.00 even though there is no repair. Maybe, I try to show that what is the better option to choose when you have similar occasion. I suggest their Good service and better timing. Thanks Bob.

I have used this company for over 20yrs They are excellent…read morein every way - honest about repair or replace, prompt and reliable Highly recommend

The belief system of company forbids technician mask wearing and prides itself on going to nursing…read morehomes unmasked despite risks of spreading disease (flu and COVID) to residents. This company refuses to send a masked tech to my home prior to major surgery despite clear medical justification for protection. They may be technically good but they do not respect human life nor respect clients with greater medical knowledge. This in the midst of a super flu outbreak that has yet to peak, sent thousands to inpatient hospital beds and has killed thousands of Americans. Sad.

We had an excellent experience with Tim advising us and installing a generator. He was very clear…read moreabout what type he recommended and why, and the maintenance and service plan is reliable and reasonably priced. The generator works perfectly with only routine maintenance. Anyone who has come out from his business when we have had an issue or a question has been very efficient and extremely nice. We highly recommend this business.

Very quickly and kindly helped us resolve an issue. As new homeowners, we were unsure of what to do…read morewhen we encountered a problem, and we greatly appreciated the service we received. We'll definitely use Paciorek in the future!

I didn't have time to look at this job. My client found him through another referral. He got the…read moremagnetron for $30 less than I could. She got a great deal. Since he specializes in microwaves, I may refer all microwave repairs to him.

We had great service from Grand Central Vacuum today. We really appreciate the personal care and…read morespeedy repair. We highly recommend this company.