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    Cluett's Ludlow

    4.6 (11 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 2 months ago

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    11 months ago

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    1 year ago

    Great service! I was worried about my new floors and a heavy refrigerator but the team was super careful. Thank you!

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    7 months ago

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    Ask the Community - Cluett's Ludlow

    Review Highlights - Cluett's Ludlow

    We so so satisfied we went back to buy a new stove.

    Mentioned in 2 reviews

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    Manny's Appliances - Electric Range

    Manny's Appliances

    1.8(39 reviews)
    1.4 mi

    We just purchased our second Appliance from Chris Kerr at Manny's appliance in Wilbraham. This…read moretime we bought a speed queen washing machine. Chris was helpful and when we asked about a more expensive model he suggested to stick with the one we were looking at. Delivery was as expected, arrived when they said they would. Would recommend buying appliances at Manny's.

    It's unfortunate that zero stars is not an option. If you want the absolutely worst customer…read moreservice, poorest communication, zero quality control and longest delays, this may actually be the appliance store for you. I did purchase originally from a different location which came with it's own challenges, however once you have a problem you're funneled to this store and for the holy love of Christ, what a fucking trainwreck. My issue was that a part needed to be replaced because it was damaged on delivery. Literally 4 months later and a dozen emails, the part finally arrived... damaged. Damaged part was taken away and there was zero communication for weeks, despite numerous emails from me. Only after I emailed like 4 other managers did I get a response. I finally agreed to take a measly 10% refund instead of dealing with the absolute clusterfuck that is Manny's. They didn't ask how I wanted the money returned, and the card they refunded to was decommissioned months ago due to fraud. The billing department called me to try to fix the issue (honestly, the only competent person I dealt with). Unfortunately he told me his money was gone and that I should call my bank and find out where his money went. After I made it clear that was not my responsibility, he quickly agreed to just cut me a check. Problem started in early July and was "resolved" this week (December 8). PLEASE save yourself - there are so many more competent appliance companies.

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    Manny's Appliances - What a great team!!!

    What a great team!!!

    Manny's Appliances - Set for 37. actual temp is 27 freezing all foods

    Set for 37. actual temp is 27 freezing all foods

    Manny's Appliances - Stove

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    Stove

    Salemi Appliance - Disappointed in delivery

    Salemi Appliance

    2.4(32 reviews)
    4.0 mi
    $$

    My microwave died. 'Tis the season to be jolly but I can't face shopping for a new microwave! I…read morecalled SALEMI and gave Adam the information from my existing appliance and said I'd come in to talk. By the time I arrived he had not only researched to find out what I actually had but looked up the information about a reasonable replacement. We discussed price, delivery, installation, removal and my shopping was complete. What a relief- thank you for all your help

    Zero stars. Scary, abusive installation process. This store has no business selling Miele or any…read moreother high end appliances. During the process of installing a $2K dishwasher, the installer complained about one thing after another - first, he couldn't get one of the hoses out; then he wasn't sure he'd be able to install the cabinet panel. He became agitated when I tried to wipe off residual styrofoam pieces from the side of the dishwasher before he installed it, and he ordered me to, "get out of [his] work area." When I explained that I was just wiping off the styrofoam pieces, he said, "I have kids to pick up, get out of my work area or I'll leave; this isn't my main job anyway." When finished, he left me with a leaking pipe and told me to call a plumber. He denied damaging the pipe and claimed it was old and ready to crack. When met with skepticism, he told me, "f*** you" and "go F*** yourself." When I contacted the owner of Salemi Appliances, a man who identified himself as "Vincent," he defended the installer by stating that he had never had any complaints about him, and therefore I must have provoked him into being abusive. Two days later, a licensed plumber came to look at the leak and said that it was clearly from the work that the dishwasher installer did, which he said was not consistent with MA plumbing code. So either the installer is incompetent or he intentionally did an incompetent job. Women should be extremely cautious about buying anything at this store or allowing them to send someone into their homes. Spend your money elsewhere. And always look at the "lowest" reviews - you can't really verify who's giving the high reviews - relatives, friends, employees, who knows.

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    Salemi Appliance - Dirty brand new oven

    Dirty brand new oven

    Salemi Appliance

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    Cluett's Ludlow - appliances - Updated May 2026

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