I just got out of the hospital and everything was in order. The caseworker had set me up with Aja…read more When I got out, I had an appointment and I saw her. In the first Zoom meeting, I kept telling her about what's going on with my family and how important it is and she said she can't help me regarding my child, but she can help me with just me. I kept telling her that something was going on with my child that made me feel a certain way so that I needed to talk about that. She kept saying that she cannot help my child and I understood that. Anyways, I told her that if she specializes in human trafficking and she's a Christian because that's the two things that I was shocked to see someone had a specialty in and that is what I needed help in. I believed this was set up and a blessing from above, from God himself because how easy is it to find Christian-based therapy with specific things you're going through? She just seemed very dismissive and she seemed like she didn't wanna see me and I just told her that I feel like this is a very important matter to me that I need to speak about it and then we eventually came to a mutual understanding about what I needed in therapy. In the second session, she said that I cannot see her anymore because I need to take medicine and I already have a therapist. I told her I don't have a therapist. Their office and the hospital just said that I have one, but that I don't. I'm not seeing one right now. I was seeing one from before but I am not seeing anyone but her. She said if I don't do the medicine (which the hospital didn't require) then they can't see me. I said fine I don't think we can do this then. So we mutually agreed to end services with one another. Then I decided to go to Linda. So I made an appointment with her. The day I got a phone call, I didn't respond because I was busy. They left me an email saying my appointment was canceled the day of and they sent me an email discharging me. I called the office and the girl said the manager said I am not a good fit so they will not be seeing me anymore. I asked to speak to the supervisor to get this right. She was listening to everything that I said I said I was gonna write a Yelp review. I said that I did the survey just so that they would have feedback to know what went on with me. To know that I wasn't satisfied, wasn't helped, didn't feel hurt, just got out of the hospital, I don't have a therapist now and now I have to look for one, and they just didn't help the way that I needed them to. They kicked me out two times. So I confirmed with the manager about her saying I am not a good fit and they won't be seeing me anymore. So I got an email that they discharged me and I just told them I don't trust them or feel comfortable doing any work with them or any services with them anymore. And it's there. I would not recommend anyone who just got out of the hospital who's kind of vulnerable and is trusting people to help them to just go here and expect them to actually help, as they treated me like easy throw away patient, with no compassion.

Public Review -- Wellness Partners Mental Health (Hawai'i)…read more (1 star) As a retired United States Navy Chief Petty Officer receiving treatment for a service-connected psychological injury, I cannot recommend Wellness Partners Mental Health (Hawai'i). While I encountered compassionate care at the clinical level, the experience was significantly compromised by administrative conduct that lacked professionalism, empathy, and trauma-informed awareness. Let me begin by acknowledging the one strength of this practice: my therapist, Aja Wallace, was respectful, grounded, and provided a calm and judgment-free environment. Although our sessions remained conversational and did not advance into deeper therapeutic modalities, her individual professionalism made a difference. She treated me with dignity and attentiveness. Her efforts are the sole reason this review includes even one star. However, my interaction with the administrative office was a very different experience. After missing two appointments--which were scheduled as part of my ongoing treatment for mental health conditions resulting directly from military service--I received a standardized, impersonal email from a staff member who identified themselves only as "Garnet." The email reminded me of the clinic's cancellation policy, stated that I could be charged a $50 no-show fee, and warned that I could be discharged from care entirely if a third appointment was missed. The wording was superficially polite, but the underlying message was bureaucratic and threatening. There was no inquiry into my health, no recognition of the nature of my condition, and no attempt to understand the reality that missing appointments is often a direct result of the very psychological conditions being treated. In short, the response failed to reflect even the most basic principles of trauma-informed, veteran-centered care. As someone who has been under psychiatric care since 1992, I am fully aware of scheduling policies and patient responsibilities. I do not take them lightly. However, I am not receiving elective or convenience-based services. I am seeking help for injuries incurred through my time in uniform--injuries tied to the long-term consequences of military service. When a clinic's administrative staff reduces that reality to a matter of metrics and policy enforcement, it signals a serious disconnect between clinical mission and operational execution. Moreover, it is unacceptable for any medical office holding sensitive personal and military-related health information to correspond with patients using only a first name, without professional title, credential, or accountability. Transparency is not optional in healthcare--especially when addressing veterans whose trust has been hard-earned and easily broken. This review is not written in anger but in disappointment. Disappointment that a facility offering mental health services does not distinguish between procedural enforcement and compassionate care. Disappointment that, despite all we now know about post-service mental health challenges, administrative practices still rely on cold, automated responses rather than personalized engagement. Disappointment that I, like many veterans, continue to experience institutional indifference in civilian care settings. Wellness Partners Mental Health must confront the contradiction of claiming to support veterans while using systems that penalize them for the symptoms of their injuries. No veteran should have to defend or explain their absence to administrative personnel. No trauma patient should be met with form-letter warnings instead of outreach rooted in care and concern. Until meaningful changes are made in how this organization communicates with and supports its patients--especially those receiving treatment for military-related psychological conditions--I cannot recommend them. I strongly urge any veteran considering this facility to carefully assess whether it truly understands the complex and often invisible wounds we carry. Respect is not found in fine print or fee reminders. It is found in how we are treated when we are struggling--and how we are supported when we reach out for help. Non Sibi Sed Patriae -- Not For Self, But For Country. David Leonard Vega Chief Petty Officer, United States Navy (Retired)

Excellence is not a strong enough word to describe this office and Dr. Yuen…read more He goes to bat for you; is super knowledgeable and has a wonderful bedside manner with a great sense of humor thrown in for good measure. He only does psychotherapy now, but is so real about it. Super empathic person who wants you to reach your best you. Highly recommended! You won't find anyone better.

Dr. Yuen is excellent. A good psychiatrist is very hard to find. It's unfortunate that the poor…read morereviews are due to an office employee that is no longer there. My family has received wonderful care for years.

David is understanding and I have been seeing him for a few months now. The hours are flexible and…read morework with my busy schedule.

Offer only online. Saves time and gas and less risk of being around germs. I would recommend.read more

Great quality of care and the staff is extremely supportive and friendly. Highly recommend them.read more

Ms. Wiberg doesn't take notes during session, yet remembers much more than others I've had who do…read morethis. She learns how to speak "your" language (no matter how offbeat) and uses it to help you transform. I've gone from no hobbies and having hard times with emotions, to hitting my first invert at pole dance class and having almost two years of recognizing my emotions. Even would have skipped a job interview (my best job) if not for this. So yeah, go see her. Can't promise a miracle, but yeah, she'll definitely listen - even if you bring up a satanic group in session.

I want to give a recommendation and a very, very good feedback for one of the best doctors I…read moreencountered in my life. His name is Dr. Louie. Really caring person like extra extra And listening and just there for you, whatever you need him so yeah I want to give you the recommendation and good review for his beautiful work Actually helped me a lot with a few issues that I had Thank you, Dr. Louie for everything

My doctor or PCP allowed her assistant to give me the wrong vaccination in April. It gets worse! I…read morewas never notified in any way. Not by phone, text, email or in the Athena portal. I found out when I called my PCP to ask for the second injection in this series of three.By the way her assistant was not fired. I do like my PCP but I cannot trust her staff.

Scheduling process over the phone felt like someone was actually holding my hand through the…read moreprocess! Speaking with Ryan of Assess Hawaii is one of the best interactions I had in my 14 years of managing my son's diagnosis. I have been making calls to search for specialists/therapists/schools and scheduling appointments for my son...those calls were all straight-forward and transactional - I can't complain because it gets the job done. But when I called Assess Hawaii, I was assisted by Ryan - he was extremely pleasant, informative and efficient professional. it felt like speaking with someone who already knows me and my son. Ryan faithfully followed through (even after hours) and made sure we are scheduled the soonest time possible (perfect, just before school starts). Not only that the scheduling was prompt, but he was also able to explain in full detail the whole process. Assess Hawaii's efficient scheduling/intake process (with the help of Ryan), may seem simple, but done with extra care and lots of warmth, eases the stress and gives a refreshing feel in making doctor's appointment. :)

Scheduling an appointment was a very straightforward and easy process with Ryan. He was able to…read moreanswer all of the questions I had, as well as my concerns, in a very patient manner. I was a bit anxious about calling to get my appointment scheduled, so I was very happily surprised that it went so well. I highly recommend scheduling an appointment if you're looking to get an assessment here.

Words cannot describe how it feels to be unlocked. How it feels to finally understand why something…read moreis the way it is. I'm referring to my experience with Dr. Halweg, who, after a series (roughly 45-minutes) of behavioral questions, diagnosed me with ADHD. What I did not also realize is that Dr. Halweg is also focused on deeper problems within me that I was not aware of and brilliantly brought them to light. Today, I feel that my productivity has more than 10x. To some, this might find ridiculous, but it is true. If you were to ask anyone that knows me, they would almost always share with you that I work hard. However, what many people probably are not aware of is that even though I worked hard, I have always been frustrated with my output. Getting myself to focus in the past -- especially on tasks that I did not want to do -- was incredibly difficult. When I first heard the diagnosis, it was hard for me to believe. Through hard work and luck, I have been fortunate to do many things, including giving the commencement address for my college. It blew my mind that even though I achieved so much, I could have had an attention deficit disorder. I have always had a hunch, but I never thought that I genuinely did because of what I accomplished. If you are someone who thinks you may have ADHD, I highly recommend you give Dr. Halweg's office a call. No matter your age. Trust me; it is life-changing. Thank you to Dr. Halweg and his fantastic team, which includes his Clinical Director Aja, as well for changing my life.

Dr.Halweg is the man. Very knowledgeable. Takes the time to listen and understand. He looks into…read morethe future and solves problems you may not have even considered before they happen. Couldn't ask for a higher quality of care. Whoever runs his office is extremely sweet, punctual, and accommodating. If you are looking for specific treatment he knows what to do. If you are looking for someone to talk to, he's your man. He's a real one.

Absolute worst hospital on the island. They overcharge and do nothing to treat symptoms. Nurses are…read moreineffective and cannot be bothered. Worse ones are the travel nurses completely useless. This hospital is for Asians and crackheads. Anyone else will leave in worst shape then they arrived. Went in for corrective valve surgery and was there for 10 days. Came out with pneumonia and had to go to Straub for another 2 week stay to receive adequate care. They suck and their nurses are overpaid and lazy.

I had a cautionary procedure done at QUEEN'S MEDICAL CENTER here in Honolulu... Prior to the…read moreprocedure they called and told me that my out-of-pocket could be as high as $700 and wanted to know if I still wanted to have the procedure.... I decided with cancer running in my family It was probably worth the cost and went ahead with it. I then end up receiving bill for over $1,800.00 from them. I called and complained and everyone agreed that it wasn't right and would write off the balance over $700.00. I just got as call that their legal department said they will not write it off and I owe it. WORST medical clinic here in Hawaii!!!