Downright rude and dismissive. I did a bunch of research on doctors and facilities in the bay area…read moreand felt this one would be the most promising only to discover they're quite the opposite after one short phone call. The lady that answered asked me what my sleep issues are to which I shared that I have had insomnia for 13 years and my main issue has always been staying asleep - I wake up every night ~4-5 hours in. Occasionally I have trouble falling asleep. To which she replied, well we can't help you. You need to go to a psychologist. We can help with the former (staying asleep) but not falling asleep. So, I said ok...well staying asleep IS my main issue so I would like to go their facility. Then she asked where I am...I am in Santa Cruz. To which she said "That's too far for you to come to our facility" and I said I realize where you are and I am willing to drive an hour for great service. This is my health after all and a huge problem I'd like to solve. Then she says ok, I'll send you contact information about the doctor (or some kind of information) and she's about to hang up but I stop her to saying "Wait! How are you sending me this information??" and she said she'll text it but I was using a google voice number, not my cell. I told her that, gave her my cell number and we ended the call. Well, guess what? Never got a goddam text. Unbelievable.

I have attempted to set up a sleep study with AltoSleep several times. I have called their phone…read morenumber multiple times with no answer. I left a message on voicemail but never got a call back. I also sent a message via email to the email address listed on their website and this also did not produce a response. I'm not sure what is going on because they seem to have received good reviews in the past, but I have not been able to get a response from anyone at this business for over a month. I can only assume that they have gone out of business.

As a Sleep Consultant, Gina has provided exceptional service and support throughout the two weeks…read moreprogram. At first, my husband and I were both skeptical as we didn't think anything could change our daughter's sleeping habits. She's 4 years and half old already. Ever since we took her out of the crib, she has trouble falling asleep on her own, and has a habit of waking up at night coming to our bedroom to sleep with us. She also fights to go to sleep early in the evening, and stays up till 9 pm or 10 pm on most days. After seeing her being so tired during the day, we decided to go through the sleep training with Gina, and it was a game changer for us. The first week was quite a challenge as we are breaking a habit which was formed for over two years. However, Gina has been there with us for every step of the way. She checked in several times a day, read through our daily sleeping log, and coached us and explained the reason why we need to do provide certain training techniques with our daughter. She pays attention to every little detail, and provided kind and comfort when things were extra difficult. She's approachable, detail oriented, and knowledgeable. After two weeks, our daughter is not only able to fall asleep on her own, her bedtime also shifted from 9-10pm to 6-7pm. We've seen drastic changes in her day time mood and energy, she also wakes up early in the mornings with less grumpiness . As parents, we no longer have to stay in her room to co-sleep each night, and we are finally able to relax on our own before bedtime. It's such a wonderful feeling. I would recommend Gina's service to any parents who are willing to improve their children's sleeping habits and release themselves to a relaxed evening to their own.

Gina was absolutely incredible and beyond supportive. I wasn't sure my 27 month old son's sleep…read moreschedule could ever improve-he struggled with naps, night wakings, early mornings and climbing out of his crib. But right from our very first meeting, Gina assured us we could make big strides if we created a plan together and stuck to it. She was encouraging throughout the whole process, helping us make adjustments along the way! In just 2 weeks, Gina transformed my son's whole sleep routine and we couldn't be more thankful for her guidance and constant support! Our son transformed from an over-tired little one who was having lots of meltdowns to a happy go-lucky little one with a zest for life. The extra sleep he was able to get through Gina's plan was life-changing and we're so thankful to have a happy toddler again!

When I needed a sleep doctor, I got one of the best! His caring and attentive help brought…read moreimmediate results and he and his team we highly effective in helping me through a rough transition. My thanks to you all!

I was referred to his office by my physician for assessment of sleep apnea. Dr Liebman did not…read morerespond to either 2 physician referrals or to a direct text message. He obviously does not care a fig for patients. Don't waste your time with him.

I highly recommend Danielle as a sleep consultant. She helped immensely with my toddler (34 months…read moreold) as well as my infant (10 months old). My toddler went through a horrible sleep regression. He went from sleeping through the night to needing a parent at his bedside in order to fall asleep. When he woke up in the middle of the night, he'd cry and cry. Eventually, it became easier to have him sleep in our bed. It was very rough and no one was sleeping well. My pediatrician recommended a few sleep consultants, including Danielle. She exuded confidence and instilled hope immediately after the first phone call. Her sleep plan was detailed and thorough. After a couple weeks, my toddler now sleeps on his own in his own room ALL THE WAY THROUGH THE NIGHT! My infant was still waking up to nurse 1-3 times per night and after a couple weeks of Danielle's help, he also sleeps ALL THE WAY THROUGH THE NIGHT! It's incredible! If you need sleep help, look no further!!

Wow. Wow. WOW!!!! A huge thanks to Danielle for walking us through our 18 month old's first…read morenoticeable sleep regression. We were at a loss for what to do because we had a good sleeper before, so we developed some unsustainable habits that we didn't know how to break. Danielle was so kind and encouraging and helpful, but most importantly she was confident and knowledgeable. Her confidence guided us and held us accountable to our sleep plan, which led to amazing results in a VERY short time. I am so, so proud of my little guy. With Danielle's help, we gave him the chance to show us that he could be independent again, and we are ALL much happier. Our family feels relaxed again. Can I give ten stars????

Dr Anagnos diagnosed my sleep apnea and put me on a cpap machine. Really good sleep quality…read moreafterwards, I'm sleeping slightly less but with more energy throughout the days. On days I forget my CPAP machine (which aren't that many), I can feel a marked difference and daytime tiredness. On the days I do, I don't even need an afternoon coffee anymore.

I took my daughter there for a sleep test, and Dr Anagnos and all her team were warm and efficient…read more The guy who ran the sleep study itself, couldn't have been nicer, and was very thorough - we couldn't have been in better hands.

I visited Dr. Shetty a little more than a year ago because I was having trouble with my sleep…read more While my crummy United Healthcare insurance would only cover an at-home sleep study, I opted to pay out-of-pocket for an in-lab sleep study with Dr. Shetty's practice to get a more detailed and sensitive readout of my sleep. I paid about $1300 for this. I arrived in the evening around 9PM and stayed until the next morning around 7AM. They attached about 30 leads to my body and monitored my sleep. They offer a prescription Ambien if you have difficulty falling asleep. They have a comfortable room and bed to stay overnight. The results came back within a week and it was shown that I had a mild sleep apnea. Dr. Shetty is very to the point yet courteous. He explained my options and I decided to go with a ResMed Airsense 11 CPAP. It arrived via Apria (a CPAP supply company) and after about six weeks, I became much more comfortable sleeping with it on and after a year, I have grown very comfortable with it and really can't imagine sleeping without it. I feel like my sleep is way more complete and I feel less tired during the day. With that minor change, I feel like I was able to make other improvements in my life like working out again, eating better, and losing weight. I do wish Dr. Shetty's office had a better office admin team. Talking to them sounds like you're talking to someone through a tin can and they don't have a strong web presence to coordinate scheduling of follow-up appointments.

The staff is good, but this place is an old dingy office building straight out of the 80's…read more The test equipment that they use on your face doesn't come in a sealed sanitized package. Instead they choose to "wipe down" the face equipment with alcohol between patients uses to save money. That's what I was told by the head tech over the phone when I insisted that I speak to him about their sanitary practices.

My experience here would have made a hilarious episode of Candid Camera or Punk'd. Unfortunately,…read moreit wasn't a prank. When the sleep tech was hooking up the wires for my sleep study, he burped loudly in my ear. He didn't apologize. While I was trying to sleep, an alarm kept going off. I finally had to yell to get someone to come in and turn it off. Then there was a walkie-talkie left in the room that kept going off...until once again I had to yell to get someone to remove it. When I finally started to drift off to sleep, I was awoken by employees standing right outside of my door talking. Unbelievable. You'd think a sleep center would try to make it a conducive environment for sleep, instead of the exact opposite. When I saw the doctor to get my results, she said "You didn't get any deep sleep...but that's to be expected...most people can't sleep under these conditions." Oh, that's helpful! They also charged me $2000 for the experience, but with my insurance it should have been $600. When I called a few months later, asking for my refund, I was told, "Your check went out yesterday." Uh huh, right!!

Looking back on interacting with this company I feel guilt for spending money on information that…read morewas either not useful or something that I had already received online. One tip that was given to me was that babies shouldn't be full when put down which in hindsight is garbage. Every baby is different. The lady we dealt with was nice. She seemed really busy with her own kids which added to our stress because of the scheduling.

My 11 month old was waking 2x a night and taking horrible naps during the day. She would scream for…read moremost of her naps, often times would only take one a day. This momma was TIRED and needed time to get things done...or enjoy some time on the couch. I called Sleep Sisters and spoke with Melissa, I'm sure she heard desperation in my voice. It was my last resort (I'd read a few sleep books already), and she was so nice and helpful! She explained the science behind sleep and went over our current sleep schedule and routine. Melissa gave me a plan, complete with exact times and gave me some options as far as soothing my daughter. I loved that she left this part up to me to decide. She also helped me with starting to wean her, which I thought would be impossible. Turns out, it was pretty easy after all. Within a week, my baby started sleeping 12 hours a night (knock on wood) and will go down for naps with very brief crying. Sure, there are days that she will not nap - but she's still in her crib playing quietly. That NEVER happened before. I hope that in the next week, we will get her naps on par with our nights. But in the meantime? I'll enjoy it! Thank you so much Melissa. You saved me, seriously. I was beginning to wonder if I would ever consider a second child. There's now a glimmer of hope.

Pros: The team is friendly and appointments always start on time. A special shoutout to the team…read morethat does the in lab tests because they make a weird and awkward experience as pleasant as possible. Cons: Even if everything goes 'right' (by which I mean, diagnosis is clear and scheduling works in your favor) it can be a long process. If a diagnosis isn't clear, it can be a REALLY long process. In addition, nothing gets added to the patient portal unless you explicitly ask for it to be uploaded. It can be hard to know something is wrong and not be able to act on it, and the tests all add up to a significant amount of money and a huge investment of time - though they're very good about getting authorizations and letting you know costs upfront (this is partly what contributes to the length of time in the process). I appreciate the diligence and not getting unnecessarily treated for something I don't have, but it can be hard to wait for appointments when you can't get better until you have them. In my case, I was really distressed at facing more weeks before treatment, and the team came together to get me an earlier appointment at another office, and make things happen much more quickly, so if you're willing to be flexible, they are as well. Update - I've been told they're hiring more staff, and I've seen the 'welcome to the team' notices, so I believe this will get better.

Beware of fraudulent billing! Had one short appointment where I was dismissed and insulted by the…read moredoctor. They tried to bill me three times for the same service.