One night was one too many…read more My mom was recovering from a bacterial UTI and was too weak to move back home. In addition, she contracted covid almost 6 weeks prior and was still testing positive. Because of that, her options were very limited for nursing homes who would accept her. I received a call in the morning from the Pavilion at Creekwood and they confirmed she would be arriving in the afternoon. She arrived at 4 PM. Despite it being a Friday, her room had not been stocked - there were no blankets, towels, hand towels, washcloths or hand soap. The bed had not been made. The gentleman who transported her from the hospital put the only sheet on the bed. She did not receive towels and a blanket until 8:30 PM. There was zero orientation. And the "food" she received certainly can't make anyone feel better. The room was disgusting and had not been cleaned. More on this later. The air conditioner beside her bed was caked in filth, blowing directly on her. There was even a shopping bag left behind with trash and personal effects, proof the room hadn't been cleaned or prepared. At my first visit, the receptionist reprimanded me for not following procedures instead of offering guidance. Her only help was a dismissive wave of the hand when I asked for directions. While I was moving stuff to her room, not one staff member acknowledged me in the halls and there certainly wasn't any assistance. Most of the staff were on their personal phones or computers. Even the halls were disturbing. Residents were left to wander aimlessly with no stimulation or dignity. That still haunts me a year later. The paperwork I filled out allowed her to opt-in to manage her own medications. However Saturday morning, the nurse told my mom that she was not allowed to manage her own medications. Not only that, but the nurse actually yelled at her about this. When I arrived Saturday afternoon, her only trashcan was overflowing. As I removed the bag, I noticed there was feces inside the small bathroom trashcan. Obviously this is not an ideal situation if you're recovering from a bacterial infection! If that's what was visible, I can only imagine what wasn't. This was the final straw. We then made the decision to leave. I made multiple trips moving her stuff out. It was less than 24 hours later and not a single staff member noticed. The real kicker is the final pass. I escorted my Mom on her walker, straight out the front door and didn't look back. No one even noticed! When I called from home to say we checked out, the nurse said they had been looking everywhere for her. If that's the case, why didn't either of us receive a phone call? The staff seemed subpar at best. They were rude, unhelpful and indifferent. This place is hell on Earth. I cannot fathom living out my years in these conditions. If you have any shred of dignity for your loved ones or even your enemies, don't send them here.

This place has the most non caring people my sister was sent…read morethere for rehab after losing her foot and didn't give her a wheelchair she needed to go to the bathroom. Nobody would come down there to help her. I had to put her in a chair and scoot her in there before she messed herself and yes, I was throwing a fit, but still nobody cares. They just looked at me like I was crazy. They don't care . Also, you can hear people screaming out of their room Help help because they do not answer their buttons

My mother recently passed away but she lived at Tender Care Home for Adults for about 7 months,…read morefrom last summer until her passing at the end of January. This is a group home and not a large facility. They can only have a maximum of 6 residents. A group home is a great alternative to a large facility, especially if you or your loved ones have a limited budget. The caregivers that work at this home are so loving and caring. The couple who own this home are so nice and have much experience in this business. As the previous reviewer mentioned, the home is always clean and tidy. It isn't a fancy or new home by any means, but it's clean and the caregivers are wonderful, what else can you ask for. They don't often have available beds, but if you can get your loved one in here you will be happy that you did.

From the owner: Tender Care Home for Adults provides Senior Home Care Services in Arlington that help adults…read morecontinue living in familiar surroundings while receiving assistance with personal routines, meals, grooming, and companionship. The service addresses the needs of individuals who value independence but require dependable support to manage everyday tasks safely and comfortably. Families throughout the area use this care to maintain continuity for loved ones without requiring a move to an institutional setting.

I found Hibiscus Residential Care when I was seeking a group home for a brain injury family member…read more I have visited other group homes that seems quite chaotic and knew that this was not a good fit for us. Hibiscus is calm and peaceful and well-organized and Winston , Monica, and Dolores provide loving care for the residents. They have a lovely home that is meticulously clean and safe and I never had any cause to believe that our family member was getting anything other than the very best care. I would highly recommend Hibiscus Residential Care for anyone seeking a group home for an adult.

From the owner: Hibiscus Residential Care Home is an assisted living facility proudly serving Arlington, Texas and…read morethe surrounding communities since 2005. We extend a full set of senior services to our guests including assistance with medication; bathing and dressing if needed, three home cooked meals and two snacks per day, and diet plans in a setting in which our guests can be safe, comfortable and happy while having access to the finest private assisted living in Tarrant County. The facility accepts private pay and private insurance, and all at a reasonable price of $2500 & $3500 per month per resident. We can be reached for business at: * (817)-575-9492

From the moment I arrived, I was welcomed by such a kind and compassionate team. Everyone I…read moreencountered, including the technician who personally walked me to my room, made me feel comfortable and cared for. I especially want to recognize my nurse, Grace. She truly went above and beyond to make sure I was comfortable and had everything I needed before my surgery even began. She thoughtfully offered me a heated blanket, adjusted my pillows, and continuously checked to make sure I was comfortable. More importantly, she brought such a calming and uplifting presence. She made both my aunt and me laugh, and before I knew it, my nerves had completely disappeared. Her sweet compliments, genuine kindness, and willingness to answer every question I had made such a difference during a stressful time. Grace's compassion, professionalism, and ability to make her patients feel truly cared for are remarkable. I am incredibly grateful for the exceptional care she provided and for helping turn what could have been an anxious experience into one filled with comfort and reassurance. Thank you to Grace and the entire team for making me feel so well cared for.

Methodist Mansfield corrupted my federal identity profile causing patient not identified denials…read morefor both the facility and emergency physician group, and are balance billing me for over $100k, instead of correcting their error. My federal profile is now corrupted, tricare pin pointing the corruption occuring a few days after the hospital began filing for reimbursement and I now have to resubmit paperwork to DEERS to establish myself as my own sponser.I am explicitly demanding that the HIM department issue a data corruption update to all anciliary providers and independent doctor groups associated with my visit. I will of course be filing a grievance with Tricare. Someone at registration, despite my evidence and protestation, and a pinch of their misogyny, linked or merged my current file with an ancient archived file containing my ex spouse as my sponser (over 30 years prior). This is sad, because instead of leaving the glowing review the staff deserves, I am looking for legal recourse and recompense. Update: After speaking with Methodist Mansfield who tried gaslighting me by saying " we have your name and insurance id" and "Methodist has no outstanding debt with you" does NOT excuse your HIM system for corrupting ALL the associated clinics who were denied because you corrupted my information. All the seperate bills, radiology, lab, ED physicians, that I have had to contact personally and explain and beg for more time while my DEERS gets reinstated. I think the BBB and other institutions need to hear about this I fell and injured my back and have been told that I have no coverage and at this time owe both Lakepoint and now Texas Presbyterian. Thank you Methodist Mansfield for ruining my life..

With poor circulation in my lower legs, I had developed venous stasis ulcers (open wounds due to…read morethin, brittle skin). Ron and his assistant, Amaya, removed and re-bandaged my ulcers with great care, which was greatly appreciated. I had weekly appointments, but Ron also gave me instructions on how to remove/replace the wound dressings during the 7 days between appointments.

From the owner: Healing Hands Wound Care Clinic is committed to providing services and modalities that prioritize…read morethe overall well-being and comfort of the patient. We focus on creating a healing environment that considers each patient’s individual needs and preferences. Through advanced wound care techniques and personalized treatment plans that address the physical and emotional aspects of healing, we aim to provide comprehensive care that supports the patient’s overall health and quality of life. -chronic wound treatment -diabetic wound care -wound healing center -wound management clinic -non-healing wounds -advanced wound care -skin ulcer treatment -pressure ulcer care -wound nurse -wound care services -leg ulcer treatment -foot wound care -wound care appointments -wound infection treatment -post-surgical wound care -medical wound clinic -wound care physician -hyperbaric oxygen therapy

TERRIBLE! Got there early at 8:45 am for a procedure at 9:00 am and waited for TWO HOURS to even be…read moretold a doctor came in late and that was the hold up. Finally took my grandma back and she waited another HOUR in pre-op until they finally took her back at 12 pm for an appointment that was at 9 am. ZERO communication. She also fasted for a day and had unnecessary additional stress added to her as well as being severely thirsty and hungry. -1/10 would not recommend.

I had sinus surgery on 3/13/25. With the exception of the receptionist, the staff was awesome. They…read morewere kind and welcoming and took great care of me. I would use the surgery again.

My mother spent her last days at grandmother's house. They made her smile everyday! Miriam and her…read moregirl's are the best!

Loving and caring staff and owner. My mother felt at home while living there. So much better than…read morea "regular " assisted living or nursing home. It is in a completely different category.

Best experience and best customer service! I stopped by today and was seen right away. Thank you!read more

Since my initial phone call, I have dealt with great customer service and knowledgeable agents. The…read moreonboarding process was seamless and their communication is . Thanks Maurice, you are very professional and kind. I'm excited to come on board.

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family