No adult supervision staff is rude, sullen and work is the last thing on their mind…read more There are obviously Grouped around chatting and seemingly annoyed being asked a question. bathrooms there but marked as "Employees Only" When asked about them, employee snapped that "we have no public. Bathrooms. $50 gets you little!

A bunch of useless and clueless people working here. And when you bring up an issue they laugh…read morelike a bunch of toddlers. They never have stuff in stock for reptiles. Don't bother calling on the phone for information on items in stock. They don't bother to check and just say yes. Only to find out it's in fact not in stock after wasting my time calling and driving in. I went to this store because it was close and convenient but that stops today. The customer service I received was horrible, I'll drive the 25 minutes into Brandon for petco and petsmart before I come back to this store. I'd give it zero stars if I could. And do better at enriching your enclosures. Especially the reptiles. Pathetic, I feel horrible for the way those animals are kept.

Worst experience ever…read more I would enclose photos of the expensive pond that was built and continues to Fall apart. It was constructed incorrectly,with incorrect flow,flawed circulation Glued maintenance parts. Rocks that have created severe injury. And they tried to sue me We asked to complete project correctly.

Incredibly knowledge and helpful. Quality plants, live food, and fish. Instrumental in helping me…read moreset up my planted sorority tank and placing special orders.

We took our 3 year old labradoodle "Muffin" to Ruskin Animal Hospital today for her yearly checkup…read more I have never had such good, caring people work with us. The vet tech (Mel) was a real sweetheart and made me feel as though she loved my Muffin as much as I did. Then Dr. Mannes came into the room - he is AWSOME!! He examined Muffin and talked to her and us while he was working with her. He seems so sincere and loves animals!! I have never been as happy with a vet office as I am now. I would recommend Ruskin Animal Hospital for your fur baby!!

Very helpful when I called for info, and was able to make appointment sooner than other vets in…read morearea. Good with cats as well as dogs.

This was not my first time in the store as I have come here before to buy dog food for my mom's…read moredogs and it's always a pleasure but as a first time dog owner my experience coming in to look out for our own was exceptional. We were greeted by Alanna and may I say how super knowledgeable she is with the all the products and what would be best for our dog, breed: pitbull terrier mix. Thank you so much for helping my partner and I to treat our new addition with care. Luna sure appreciated the duck liver cookie she swiped too LOL. I could continue on how grateful I was with the help that Alanna gave to me and partner thank you so much you're a treasure :)

I visited the store and Lelani took care of me. My little 4lb chihuahua has an itch problem, not…read morefleas. She was extremely knowledgeable. She gave me samples to try for my finicky eater, too. Try them out!

This place is MASSIVE, guys! If you are into the aquatic scene, you definitely will like this…read moreplace! It's on about five acres and you can tour the operations to see how it all works. It's probably a good thing you can't buy the fish directly from them when you visit, otherwise it would have been a very expensive trip because of all of the diverse types of fish here. Their free tour was about an hour and well worth it. The staff is friendly and knowledgeable. Come check it out!

I have been taking my two chihuahuas here since 2022 consistently every three weeks, I absolutely…read morelove this store, their services, and everyone that works there. It's so refreshing to be able to trust my animals being with someone so explicitly. They always handle with such great care and can tell they are animal lovers! We get the works (spa package) and they even give you a little bag to put treats in with the spa package! My little ones are $55 each and includes full bath (shampoo conditioner perfume) and dry, ear cleaning, nail trim, anal glands, and teeth brushing! They even give them custom bandanas themed to the season that is too cute to handle their services and products are top notch and I feel grateful to have them walking distance of my place!

Very kind and accommodating location. Always very gentle and take great care of my pups nails. Had…read moreto move up my appointment today and they had no issues. Definitely recommend especially for nervous pups they do a great job.

I needed to get my pup groomed and couldn't find availability unless it in 2-3weeks. Tammy…read moreresponded to my request and said she had availability. To my surprise this was the same place I used to take my pup before. I was looking for a new place because I moved farther. I didn't hesitate to bring her back to De La Pooch. Tammy, the owner is so sweet and professional. They've renovated the shop to look so cute. They have all kinds of pup accessories and the staff is very nice. I was very pleased with their service. Moka looked adorable. Make your appointment soon because they get booked fast before the holidays. You won't be disappointed.

customer friendly. gets the job done in a timely manner. dogs love her and her staff. great for my…read moreskiddish puppy