I was quoted $877 for the first 3 appointments and they went ahead and charged my card $1270.67,…read morecausing me an overdraft fee and stress. That is almost $400 more than I was expecting. That $400 should have covered 2 more of my required monthly 10-minute visits (which they charge at 20 min each for $200 each!). Despite continued outreach and extreme transparency *from the start* that I need each visit to cost as little as possible OUT OF POCKET, they said they already sent it to insurance, so they won't refund me the overcharge. If they had charged me as I had asked, or refunded me, I would have been happy to adjust my review, but now I will be starting over $1270 poorer on my mental health journey.

I had a few appointments in early 2024, got sent to collections without warning. My psychiatrist…read more(Christina) at the time basically told me to f*** off. I never got so much as an email or a voicemail with a payment deadline. Then I got scammed by a fraudulent debt collection agency that had all of my personal info regarding MindRX, my appts, and my debt. MindRx is trying to obtain this $ from me when I've already paid it once. SO either they leaked my personal info, sold it to a non-secure source/ collection agency, or they themselves are scamming me/ too disorganized to understand what's happening. I have reported both MindRx and American Profit recovery for data breach and possible fraud to the HHS and CFPB Do NOT go to MindRx if you care about improving your mental health. This company is only in it to profit off of you and your misfortune

I was recommended TMS by my psychiatrist since I have treatment resistant depression. After…read morecontacting BestMind and talking to an associate about my private medical background, they assured me, they thought that my insurance would cover treatment. I was then required to have an appointment with a doctor before they would send in a pre-authorization. In my appointment with Adara Lanning, she also assured me she thought I would qualify for my insurance to cover the TMS and the next steps were to put together a pre-authorization packet. I was then sent a text from an associate verifying that they were putting together a pre-authorization packet and it should take about 7 to 14 days. I then heard nothing for a month and had to reach out. It took days for anyone to get back to me at which time I was told that the pre-authorization team didn't think that I would get authorize so did not put together a pre-authorization packet and never sent anything to my insurance company. I'm not sure why their internal team was making the decision!? I'm not sure why that decision was not communicated to me and I was waiting around, thinking that I was gonna get help with my depression. I think it's absolutely disgusting that this company preys on people that are struggling. I added screen shots of the texts I received.

It has legitimately been one of the worst days of my life. I was hopeful that this clinic would be…read moreable to help me deal with my PTSD, depression and low self worth, in part due to a recent autism diagnosis. Instead the interactions have me completely disregulated, and I don't understand why or how it happened. The people who work here accused me of smoking Marijuana or vaping in their office. I'm outraged by the accusation. Even after I told them multiple times it 100% wasn't me, I got a lecture about how their air circulation system works. They pressured me to admit something I didn't do while I was under and coming out of a ketamine induced state, and it was highly traumatic. Now they're accusing me of driving home on my own when I have proof I didn't. They told police I committed felony DUI. My friend who picked me up is also bald with a beard and glasses, and we sat in front of the clinic in his car (me in the passenger seat) for several minutes while I told him the ridiculous story. I am contacting the OHA. Timeline: April 15 1:20pm: call with provider 2:18pm Lyft picks me up 2:33pm Lyft dropoff 2:40pm appointment and paperwork 3ish nurse Peter administers dose 3:05: Peter administers second dose 3:50: Peter comes in to take my blood pressure 4:00 Peter comes in and asks me if I'm smoking marijuana 4:36 My ride messages me that he's close but can't find suite F, and I tell him it's around back 4:40 I walk out to the front desk to tell them my ride is here. 4:43 Nurse says she needs to check my blood pressure. Then she begins to lecture me about smoking marijuana in the office. I immediately ask for a supervisor. Manager comes out and explains how their AC works. I tell her she can save her breath and I start emptying out my pockets. 4:44 I explain how unprofessional and rude they're being. I didn't yell or scream 4:45 I walk out in a huff and get in my ride's passenger seat, directly in front of the facility front door. April16 1:20pm the next day, Peter calls, voice quivering, to let me know that they are canceling my medication because I drove myself home. I immediately exclaim "Whoa, whoa, whoa". Peter talks over me. I begin to explain I have proof I didn't drive, which you, reader, can see for yourself posted below. Then he hangs up. 1:30 I call and ask to speak to management wanting to show them my proof that there's been a mistake. Manager dodges me as I call repeatedly to prove my innocence. I tell them I'm heading up there and will be there in 15 minutes. The operator tells me: You have every right to do that, we don't appreciate your threats. I tell her I have proof on my phone that someone is lying about me, and walking into a doctor's office to show them pictures is not a threat 2:00pm I arrive and there are 8 police on scene. I approach and let them search me so everyone can see I'm not a threat, just a guy with some screenshots. The police tell me the people in the office aren't interested in seeing them, and told me to leave and never return or call back under threat of arrest. April 17: They send a letter (posted below) in a certified envelope from Stacy Kendall, the Office Manager. The letter offers me provisional care for 30 days, which I cannot schedule without being arrested. The letter is dated April 11. How could the letter be written on April 11 when the appointment was on April 15? It appears they are worried this could be patient abandonment and Stacy Kendall fudged the date to try to cover it up. More than Shady. Now they're dragging their feet returning or disposing the meds in my name at their clinic. They waited 10 days after firing me to have their Disposal Company send them a box that's going to take seven business days for them to receive. I can't get my treatment anywhere else because BestMind has not returned the meds in my name. I've had to cancel an additional weeks worth of treatment at another clinic. This Clinic abandoned me and left me in crisis. DO NOT COME HERE NO MATTER What. Go to EVOLVE Health.

Erika is amazing. She does such a good job working out the knots in my shoulders and back. Ive been…read moredriving at sitting at a desk a lot in the past few weeks and now I feel so much better after a session with her. I haven't tried out the acupuncture yet, so I can't comment on that, but definitely check this place out if you want something close, clean, and friendly in the Fairview/Gresham/Wood Village area.

Cindy is an amazing acupuncturist. She truly cares about her clients, and has an amazing energy…read morethat allows you to start feeling better before she even begins working. I have seen her for multiple complaints, and she has helped me so much. I'm grateful I found her!

She genuinely cared about me and she was such a delightful surprise. I can't thank her enough for…read morehelping me.

From the owner: I am a licensed clinical psychologist with a private practice in Wilsonville, Oregon. I maintain a…read moregeneral practice and see adults, adolescents, and children presenting with a variety of emotional and relational issues. I earned my doctoral degree in Clinical Psychology from Baylor University and have 29 years of experience in the field. As a psychologist, my philosophy incorporates the idea that it is within a nurturing relationship that individuals heal and grow. The quality of the therapist-client relationship is the major vehicle for change. My approach to counseling patients is integrative. I incorporate contemporary psychotherapy models such as family systems, attachment theory, psychodynamic/interpersonal, and cognitive models with a foundation in Christian faith and worldview.

I began seeing Andy for help rehabbing a work related neck Injury, and through our work together I…read morehealed in far more ways than I expected. Andy creates a safe, nurturing, and healing environment, and his very presence is healing in and of itself. Through the processes of hakomi and yoga he helped and continues to help me heal emotionally and physically, and I'm grateful to be feeling stronger than ever as the result of his work. I can't recommend him enough. -Tim J.

From the owner: Hello and welcome,…read more My name is Andy and I am a body-centered counselor and yoga therapist. I can support you in working with issues of chronic pain, anxiety, depression, low self esteem, trauma, and in cultivating a more mindful and stress-free life. I am also a songwriter, musician, and father. I’ve always had a strong passion for therapeutic movement, self-study, and the power of relationship. I believe wholeheartedly in the responsibility to do my own work and to teach/guide from experience. I have been practicing for 16 years.

This complaint is actually for the Gresham IHC ASSOCIATES location. Pam Cline (so called counselor)…read moreis the most rude, disrespectful, condescending person I've ever met. I felt WORSE by even meeting her & wasting my time, energy & $$. I was hoping to address my depression, which never even got discussed. I'm elderly & wanted my caregiver with me. Pam insisted she doesn't do her business that way. Paperwork I was given @ intake specifically stated I had a right to have whoever I wanted with me. My entire experience with Pam was a waste. DO NOT CHOOSE PAM CLINE for any type of help you're hoping to get! She should not work in a counseling position whatsoever because of her horrible, negative personality imposed on patients! Get rid of her!!!

From the owner: Specializing in: - Mental Health Services…read more- Counseling Services - Marriage, Family, Child & Individual Counselors - Marriage & Family Therapists - Counselors-Licensed Professional - Mental Health Clinics & Information