My mom lives here and she loves it. She has been here 2 years and I can't believe how much she…read moredoes throughout the week. I wish I could move in.

Little to no cleaning has ever been done every time I go to visit my papa, staff seems to cycle…read morethrough endlessly (new people every visit). Floors are never vacuumed, bathroom is never cleaned (found poop smeared across the back of the toilet, on the seat and the wall that was there for TWO WEEKS). Absolutely disgusting and constantly get a runaround from the staff when asking them about cleaning. Extremely disappointing especially considering the cost per month to have "care."

Independent Living/Assisted Living/Memory Care Senior center in good location to shopping, bus, and…read moreeasy access to 26 interstate. Large, Spacious, Newer building. Best ADA wheelchair accessible apartments. Roomy, accessible sinks, roll-in shower, high ceilings, patio, first floor, back entrance to parking lot. Quiet, great staff, new responsive ED, good food, nice activities, exercise facility, outings. Coffee bar/pub.

This is a pretty new senior living community. A loved one moved in about 10 months ago and the care…read moreis outstanding. Med techs and caregivers are exceptionally knowledgeable, caring and skillful. Communication is easy and frequent. Many activities both on and off site. Friendly staff who knows everybody's names. Food is great. Absolutely no hesitation in recommending this place whether you want independent, assisted or memory care accommodations.

I live here now, in independent living. I chose to come after a lot of research. In part I came…read morebecause of the recommendation from several residents. The building is decorated in a comfortable style and I am proud to bring guests here. The staff is extraordinarily nice and helpful. The dining room servers are usually teenagers and they try to make us happy. I ask for something and frequently the answer is "of course". There is always something I want to eat. (The onion rings are the best ever). The building is older and appliances are tired. But they work. I am content.

So it's Sunday again at the Springs at Tanasbourne as you can see from my last post they do not…read morehave the staff available to care for the elderly who pay 11,000+ a month in rent. This time my dad got up in the night to use the restroom but couldn't make it and soiled the carpet in his assisted living bedroom (which happens to the elderly). The caregiver said that there just wasn't enough people on the weekends and in the evening to take care of it right away so they had to sit in their assisted living apartment and smell the feces all morning and afternoon until I raised hell and finally it was cleaned up at 4:30 in the afternoon.....you can have this type of care too for 11,000+ a month!

First thing that matters in a place where your mom is moving to: do they CARE about the people that…read morelive there? The answer here is a resounding YES. The residents aren't walking around like Zombies. They're smiling. Interacting!! Having fun! My mom is currently at a spot where not many residents are mobile. Where by 6pm it's a ghost town. And where the staff (minus ONE amazing staffer,) just doesn't care about the residents. It's pretty and new there but there is no warmth. No LIFE. Here at Merrill Gardens, there are so many activities that they have to print it on 11x17 paper and even then, the days are STACKED full!! They have two working vehicles for transportation. With two smiling drivers (Robert and Bob...no joke!) There are daily movies, bingo and bridge and coffee club and crafts and so so much more!! There's margarita Monday and Wine Wednesdays. Friday is a special cocktail hour. They want to get people together and having fun. And they do. And have I mentioned the food? It's actually really good. They have a menu. And a BUNCH of chefs and two restaurants. And 18 servers!! Oh and the staff. Have I mentioned them?? These people with smiles and hugs and WARMTH. All wanting to make it truly HOME for these people. The new leadership of Melissa Ubiles and Karla S bring a warmth, kindness and levity that was missing from Merrill Gardens. I'm so excited to move my mom to her forever home and to have these wonderful people taking care of her!!

This is specific to Memory Care wing and staff. We moved my…read moreparents from Touchmark to Merrill Gardens- we liked the double rooms and sunny outdoor space. We came during the transition from Ackerly and it was difficult, especially on the business side and I am not completely satisfied on that front. Invoicing and ACH has not matched and caused agitation. Monthly texts for proper communication and documentation has continued until just recently (6months). However, I only have great things to say about the memory care unit and staff. They've been stretched, they've pushed and they have been dwindled. However, the staff continues to be amazing. The managing director, Emily, is fantastic. She's worked double time and double responsibilities since our arrival and always has a smile on her face. Med techs are fantastic, personal attention and communications - throughout our residency. Recent additions of new social activities staff: Michelle and Stefana has been incredible. The two work with residents in groups and independently. They reach out and include family members with texts, emails and photos. They have implemented new practices. It has been amazing. Recently they hosted a surprise birthday party for my mother- serving her favorite things, pizza flowers and decorations. It was amazing. I love the personal attention the staff brings to the unit. Fresh baked goodies, dressing my parents up for occasions- including curling hair and makeup. They truly seem to care. I'm so happy we moved. I'm not always around and when away I am confident my mom and dad are in loving hands.

My dad has been in assisted living at Touchmark for a month, and it has exceeded all our…read moreexpectations. Our first impression came from retirement counselor Veronica, whose warmth, compassion, and guidance were exceptional. We assumed Touchmark was simply putting its very best foot forward by having someone like her lead prospective families through the process. What we've learned since my father moved in is that Veronica wasn't the exception--she exemplifies Touchmark's culture. Every staff member we've met has shown such kindness, respect, and genuine interest and care. Touchmark's marketing materials talk about being a friend, an ally, and a giver. In our experience, they absolutely walk the walk. My dad tells people often, "This place employs every kind of person, but they all have one thing in common: they're NICE. And not fake, plastic nice." Knowing my father is surrounded by people who treat him with such warmth and dignity has given us enormous peace of mind. Touchmark was the right choice and we are deeply grateful.

I work with a team of caremangers all of whom do not recommend Touchmark. Like my previous…read morereviews, Touchmark should stay in the business of Retirement Living. No doubts it a beautiful setting and atmosphere but the leadership and care in their higher levels of care stinks and unfortunately most of those in those higher levels of care no longer have a voice to advocate for themselves.

We have been here for almost a year, and I really love the other guests who retired here too. Just…read moretonight we had a great meal of Bar-B- Qued pork, salad. soup and our choice of two different desserts plus drinks. Our bus driver seems to be everywhere and is such a good driver. If you've ever thought about a good place to retire, this is it! Judy

Great place to be, the staff is friendly and the people who live here are welcoming. My grandpa has…read morelived here for over a year and he loves his apartment.

We have been very pleased with the front desk staff and the Activities Director. They are very…read morepleasant, great with our father and keep our family informed. The food has put weight on our father, so that says good things about it being likeable. The Regional Director, Matt, is another story. When a new resident brought bed bugs into the building this summer, our father's apartment became infested. He was moved out of his room 3 times into a temporary room, not being allowed to take any of his possessions with him to the temp room. In Sept, we had had enough of him being displaced and requested a whole new apartment. We were left to clean the fumigation chemicals off his belongings (for the 2nd time, because their staff was worried about their own health and safety) and replace items. We had to replace his bed and bedding, lift chair and many clothing items that couldn't go through the hot water process, due to being dry clean only. The total bill was $3726. We asked Regional Director Matt for reimbursement of these expenses since their loss was not caused by our resident. Matt has not responded to this request. We paid the full $5580 each month for ALF, with our father living in what looked like a stark hotel room. We believe the multiple moves over the 3 month transition has sped up his cognitive decline. It has been noticed not only by the family, but by Rosewood staff. We picked Rosewood because of it's proximity to family. If it wouldn't speed up his mental decline more, we would move our father to Marquis in Forest Grove or Avamere at Bethany.

I placed my disabled father here in 2011. Rosewood gives excellent care. All the care aids, med…read moreaids do their best work. The nurses and staff are caring, hard working people. My father enjoyed the staff. My father passed 3/18/17. I must point out the incredible level of care my father received in his final weeks and especially days. There is no way I could have provided that level of care for him myself. Rosewood went above and beyond. For this I will forever be eternally grateful. Don't hesitate to place your loved one here. Rosewood is top notch!

Felicia made oir first time home buying incredibly easy. She qyickly got us into our new home…read moremonths ahead of when we thought we could get in and the plave is amazing.

Felicia is a 5 stars realtor! She helped me sell a piece of land in Portland. She helped interested…read morebuyers see the value of the property to ensure the offers met my expected value of the property.  Through her consistent follow up and communication, she secured an offer that met all my ideal terms. She kept me in the loop throughout the whole process and shared insightful recommendations. She was great at explaining things in a way I could understand and would always reply quickly to all of my questions. I highly recommend her to all my friends and family and would definitely use her again!

Last week I visited a friend that has been living at Clare Bridge for about 3 months. I was very…read moreimpressed. She looked content and happy and kept telling us how much she liked it there. It it a dementia facility and all the caregivers show so much energy and caring for what they do. A very good feel! Good job Clare Bridge.

My dad has been at Waterhouse Ridge Memory care for 2+ years. It is clean, friendly, well…read moremaintained, and the staff is attentive and compassionate. Finding a good memory care facility in the area is decent--we looked at a lot of places before we decided on Waterhouse Ridge; and we are happy with the results. I'm pretty surprised with a couple of the negative reviews I've seen. Working with memory care patients is stressful and demanding. Based on the interactions that my family and I have seen we have been very appreciative of the work that the staff does. I highly recommend this facility!

I have never been treated so poorly by a receptionist in my entire life. I myself am a receptionist…read morefor a medical office and I would never treat someone the same way that I was just treated today. The morning shift worker at 10:00 a.m needs to have some serious training in customer service. I called them to ask about the clinic. She had an entirely snarky attitude the entire time and seemed to hate the fact that I was asking her questions. She was also upset at the fact that our phones were having trouble connecting and that our words were delayed. I apologized to her that our phones were having issues connecting, then I asked if there was a manager I could talk to for more information about the clinic. She told me that I could physically come in to veiw the clinic and talk to someone on Tuesday. To which I said "That works perfect!" After that, however, she immediately told me that I should get my phone fixed before coming in because it will be an issue. Then proceeded to hang up the phone on me. I am astounded by the way she handled the situation. Needless to say, I will no longer will be inquiring.