Just bought my 6x12 dump trailer from them. Chad and the staff made everything soo stream line easy…read morefrom the approval to inspection and pick up. Top notch people will definitely be buying more trailers from them and suggest to anyone looking for a trailer to visit them.

From the owner: We are your premier destination for high-quality trailers in Ontario, offering a comprehensive…read morerange of options to meet all your hauling needs. Our inventory includes utility trailers, landscape trailer, enclosed cargo trailers, equipment trailers, dump trailers, snowmobile trailers, sled trailers, stock trailers, and specialized horse trailers—featuring both bumper pull and luxurious live-in models. We proudly represent top manufacturers such as Canada Trailer, K Trail, Millroad, Weberlane, Enbeck, Discovery, Cargo Express, Mission, EZ Hauler, Wells Cargo, IDEAL, Frontier, SMC, Hart and Platinum Coach. As the only authorized Ontario dealer for SMC Living Quarters Horse Trailers, Frontier Horse Trailers, Hart Trailers and Platinum Coach horse trailers, we ensure quality and reliability in every purchase. Understanding that every customer has unique requirements, we offer custom-designed trailers tailored to your exact specifications. Whether you need a trailer for personal use, business operations, or specialized transport, our team is dedicated to delivering solutions that align perfectly with your needs. Our commitment to excellence extends beyond sales. We provide comprehensive parts and service support to keep your trailer in optimal condition. Financing options are available (OAC) to make your purchase as seamless as possible. Whether you’re hauling equipment, toys or horses, our expert team will help you find the perfect trailer. Let us hook you up!

I never write a bad review. When I have a negative experience, I usually just never go back to the…read moreshop or company again. But my experience here was so bad, I feel I need to warn others. We bought a camper here in 2019. They also talked us in to an extended warranty (my mistake - I fell for it). It was a nice little camper, but we barely used it (3 or 4 times a year at most) so we decided to sell it this year. I thought I would bring it in to Leisure Days Smiths Falls for a once over to make sure everything was working before putting it up for sale. We dropped it off the Wednesday before a long weekend and requested the basic maintenance package. They asked if we needed the camper back right away and I said no, we weren't using it the long weekend so the following week would be fine. Two weeks later, after I reached out to the service department several times, they told me I could come pick it up. Great! So I called ahead to pay over the phone so my husband could just pick it up on his way home. It was more expensive than originally quoted because they had to fix a few things. Fair enough. I asked them to itemize it, and then I asked why - if extra work needed to be done - no one called me to let me know. Or why they didn't at least mention it when they said the camper was ready to be picked up. Crickets on the other end of the phone. Then, after some back and forth, I said, ok, I would pay over the phone and my husband would come pick it up. Then they said, oh tell your husband to come see me, there is something with the axle or a spring in the wheel bearings I need to show him. What is the issue, I asked? Is it the axle or the wheel bearing? The answer was, oh I don't know exactly. I said, excuse me?? There is an issue you want to show my husband but can't tell me what it is? I was baffled. The I asked if it would be covered by the extended warranty. They said they would check. A few more days go by. I called and was told they were looking into it and would let me know as soon as they heard anything. Finally, my husband stopped by and they said oh yeah, it won't be covered by the warranty (again, they had an answer but didn't think to call and tell us). So we will be taking the camper to a proper shop to see what the actual problem is and to get the work done by competent mechanics. Now, my issue isn't with the warranty coverage (although, frankly, I wouldn't buy another one), it's with Leisure Days Smiths Falls and, in particular, the service department. They displayed a baffling lack of knowledge, some of the worst communication I have ever seen from a business, and terrible customer service. Overall, a completely awful experience. On a hilarious side note: as I was typing this review, Leisure Days Smiths Falls just called me to ask me if I knew they had a sale on and if I wanted to buy another camper. I said no thanks. I would never be buying anything from Leisure Days Smiths Falls again.

I purchased a used trailer here with the understanding it was all in good working condition, come…read moreto find out it has a multitude of problems my warranty won't cover because they're preexisting issues, none of the issues were disclosed to me at the time of sale and to top it off my black water tank is completely full and clogged right from the lot. When I called to address the issues I was met with hostility from the salesperson (Pete) I bought the trailer from and the finance guy (Dan) also got hostile with me on the phone. If it wasn't for the service department I likely wouldn't have made the purchase. This is a small town and this has been the worse customer experience I've had dealing with any company. It won't go unnoticed.

Was great dealing with these guys, called them up and talked to them about the trailer I was…read moreinterested in before driving up from Toronto. They had pulled the trailer in and did all inspections before I got there. Made the payment and I was on my way. Friendly staff and very helpful setting up the trailer to fit my truck setup. Highly recommend!

I took my trailer there to put on new tires and do a bearings service. The technician told me that…read moreI have to change the brakes and bushings as well (tandem axle) and somehow that will incrementally cost an extra $4500 (changing back plates and bushings) on top of the original job for tires and bearings (should be noted brake parts cost $250 for 4 wheels on Amazon, and bushings are not that expensive). I wanted to cancel the whole job but they had my trailer and forced me to take the tires and charged me an inspection fee on top (somehow putting the drums back on is an extra 1.25h on top of the tire installation where the tires are already off)...... I am not even sure if they serviced the bearings... To put it mildly I do question their integrity given this behaviour and the prices quoted for changing the electric brakes and knowing what it actually takes to do it... I hoped I misheard but they certainly did not correct me when I repeated the price back to them... I went there based on their reputation and I am very disappointed by the experience. $4500 is quadruple what would cost to do disks and rotors on 4 wheels on any car which is quite a bit more complex, let alone electric brakes on a trailer so in my view we are talking orders of magnitude difference...

We purchased a Travel Trailer from Primo RV online, had it inspected, drove 1200 Kim's to pick it…read moreup. Best customer service experience ever. Experienced, patient, knowledgeable, bent over backwards to ensure we were satisfied. Amazing ! Well done! I'd give them 10 stars if I could. We highly recommend Primo RV.

I bought a teardrop trailer from them and I can tell it was put together quickly and carelessly…read more Nothing but problems. It started with the keys for parts of the trailer and the battery , now the the hose for the water container has a leak. I have not taken it out for camping so these problems are adding up. I don't recommend them

BYERS BEWARE!!! WERE WE EVER WRONG…read more We put an offer of $22,000 on a 2013 Visa Golf Stream at 1000 Islands RV listed for $23,995 and it was accepted. We noted possible signs of leakage and rot in the ceiling upon first inspection however, but were assured by our Sales Rep that this would be completely inspected by their Service Dept prior to taking possession and repaired if there was any leakage and/or rot. We returned after the repairs claimed to have been done and noted that the "rot" was not repaired. I questioned our Sales Rep and she claimed that the "Service Dept as well as the Manager" both looked at it and could not find any rot, claiming that the ceiling was "Rock Solid". So, I showed her where I could actually push my finger into the soft plywood in several locations. She then claimed that this was normal. For a second, I thought my partner had painted a bid "L" for Looser on my forehead while I was sleeping? I then showed the Sales Rep the rest of the ceiling which was actually "Rock Solid". She didn't know what to say, other than repeating that "the Service Dept and Manager stated there was no rot." As a result, we decided NOT to accept this unit because our Sales Rep, the Service Department as well as the Manager were all blatantly lying to our faces, hoping that we were stupid enough to believe them and simply accept this rotten trailer as is. The thing is, had they been "honest" with us from the beginning and pointed out the rot, we would have accepted the unit as-is, but what else were they now hiding from us and lying about? They could no longer be trusted. After walking away from the deal, our Sales Rep contacted us again stating that the Manager was now willing to take off another $3000 from our initial offer of $22,000. Now... You have to ask yourself: Why would they do that if, as they claim, there was no Rot in the ceiling? BUSTED!!! Needless to say, we declined their offer. The sad thing is, they have since relisted this unit at $23,995 again knowing full well there is rot in the ceiling, hoping to catch another unsuspecting fly in their web of deception. 1000 RV Staff and Management are as "Dirty as they come". I don't understand some of these dealerships. They don't seem to realize the concept of "Honesty". It's just beyond them. You screw one potential customer to make one sale, but loose 10 others in the process when they find out they've been swindled and tell all their friends. Or... You can be honest with that one customer and make 10 other potential customers in the process. It's just simple math and common sense. It blows me away that they can blatantly lie to your face even after you actually point-out proof of the defects. Unbelievable! Just Unbelievable! We also returned over $500 of extras, not because we didn't need them for our new trailer, but because they were all priced $5. To $20 more than other stores. That is the last time you will see us at 1000 Island RV. Happy Camping!

I purchased a new RV (Reflection 278) around a year ago. The build quality was terrible. In that…read moretime, the TV, fridge, radio, and cabinets all broke at least once. They also wrote the winterizing instructions wrong, which was why my water tank froze over the winter. Guess what? They would not fix it for free!

We purchased a brand new Barletta Corsa from Lens Cove in the fall of 2023 and took delivery in the…read moreSpring of 2024. We did a lot of research last summer into the type and model of Boat we wanted. When spending close to 200K, it is a big investment so we did our homework. Our new Boat was ordered through Lens Cove directly from the Factory. Throughout the process Lens Cove staff and the Barletta factory staff were very helpful and quick to answer our numerous questions. I want to extend a special thank you to Megan Malette, Dave Loney and Nathan Horsfall from Lens Cove. They both went above and beyond throughout the buying process. From the initial consultations on colour, to the back and forth on the options to the day our boat was delivered, we would not be happier. I would highly recommend both Lens Cove Marina and Barletta for your next luxury boat purchase! Denis & Ingrid Patry Ottawa

We have been renting bowriders from Len's Cove for close to 10 years now. It's always been a great…read moreexperience---the staff are friendly and helpful, and the boats are always in amazing shape. This year, we decided to transition from renters to owners, and so we bought a Mastercraft NXT20 from Len's. I've got to say---I can't imagine a better purchasing experience! The team at Len's really has this process dialed, and made it very clear and easy for my wife and I to know and understand all the steps (and the timeline of those steps) leading up to our taking possession of the boat. Everyone at Len's was so helpful and responsive, and even now that the purchase is over and done we feel a tremendous level of support from the Len's team in the continuing care and maintenance of the NXT. Len's make you feel like you're their only customer...marrying excellent customer service with professional competence. Needless to say, we are now loyal Len's customers...a loyalty and trust earned over almost a decade of great experiences. Many thanks to Sean, Dave, Fraser, Bonnie, Timmy, and everyone else at Len's for everything you do...we feel so lucky to have found you guys!

Absolutely Beyond Words! Not about the money. FREEDOM RV is…read moreTruly about the People! - Honest, & even charitable! - I had a series of misfortunes, my sway bars popped open losing a part, etc. - I went to Freedom Rv Brockville Ontario, and I asked if they could help me, that I had no money and was concerned for my safety. - Freedom Rv took the TIME to assist me, locate a part and pins, as well as educate on a couple things for future travel. - Of ALL the RV Dealerships I had attended over the past couple years and got ripped off etc. - FREEDOM RV is the one I HIGHLY RECOMMEND! - I am now will to travel from Quebec to Ontario for now, just to have FREEDOM RV service my trailer! - They are so knowledgable and PROFESSIONAL, Understanding, and Charitable depending on the situation; They truly are about the PEOPLE, the PRODUCTS. They PUT PEOPLE FIRST before money! -- I personally think that should be their NEW MOTTO: " FREEDOM RV; Where PUT the PEOPLE FIRST and Foremost above all else" - *** THANK FREEDOM RV, Chris & Staff! "" I was able to get home safely. - Look forward to Future dealings, as well; I will be freely promoting your business on all upcoming social media platforms for the next year or so! with a permanent Link to YOUR Dealership on my upcoming websites. - Your compassion and understanding, willingness to help me in a time of trouble; Will NEVER be Forgotten. All the Best!! Larry.

From the owner: We offer a wide variety of travel trailers for the adventurer who wants to explore! Financing…read moreoptions are available. Come in an pick out your next trailer, build some memories and let the adventures begin!