In spite of the delay in repair I was very pleased with the final result and the vehicle was…read morepresented to me in pristine condition, totally cleaned inside and out!! "like new"

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

DO NOT TAKE YOUR VEHICLE TO JEFF"S AUTO AND GLASS UNTIL YOU READ MY FULL REVIEW...YOU WILL BE STUND…read moreAND AMAZED TO READ ABOUT MY EXPERIENCE HERE AND MAYBE AVOID THIS FROM HAPPENING TO YOU!!!!!!! I took my vehicle to Jeff's auto on Thursday May 7/26 for a simple windshield repair. During my visit an employee by the name of Derek worked on vehicle. As he was working on repairing my windshield, I asked if you people also did key lock repairs as the tailgate lock on my Jeep was seized. He was unsuccessful in freeing up the key lock cylinder. To access the key lock cylinder he had to remove a plastic grille cover on the inside part of the tailgate. After applying several lubricant sprays it appeared he was unsuccessful in unseizing the cylinder. He then proceeded to replace the plastic grille and it appears that at this time he damaged this part as this was the only time and he was the only person who removed and replaced this part on my vehicle. Unfortunately I did not realize that this had happened until I took a closer look the following morning Friday May 8/26. I immediately called to report this to Jeff's Auto. I spoke to an employee by the name of Amanda. I explained to her that I just noticed that this occurred. My car was not damaged before I took my vehicle to Jeff's Auto and after I left it discovered this part was damaged. You do the math. She refused to believe that Derek could have damaged my vehicle as she said if he did he definitely would have admitted to doing this. Well I said he must have known he damaged the part because he was the only person who touched my car, and I explained when he was replacing the part that was damaged, I noticed he just slammed the part back into place, since it had clips on one side that snap into place. I further explained he must have noticed this is when the part was damaged because at that time I saw something falling from my vehicle, which Derek seemed to pick up, which I thought was just something he was holding in his hand, (like a bolt or screw that also belonged to the damaged part. When she asked me why I didn't say anything at that time, I simply explained I didn't think much of at the time, as I also thought it may of possibly just been some dirt that fell off the back of my vehicle when Derek slammed the part back into place, since I drive a Jeep Wrangler and I do a lot of driving on dirt roads where I live. She abruptly accused me of falsely accusing Derek as she stated he an honest person and he would have owed up to it if he caused the damage. (I never said these next three sentences to Amanda. I am just including them as I am thinking out loud, for the purpose of adding more details to my review). Well obviously he DID NOT ADMIT TO CAUSING THE DAMAGE!!!!.....There is no possible other explanation as to how the part was damaged. It just doesn't become damaged on its own over night. At this time she said send me a picture(which I did several hours later that day) and I will go ahead and order to replace the damaged part and let you know when it is delivered and I could return and have them install it. Great, all is good all sounds good right!!......WRONG!!!....I received an email from Amanda shortly after I sent her the picture of the damaged part. Here is the email response Amanda sent to me shortly after I sent he the picture. "Hey Mario, We have placed the order for the new part, unfortunately it is saying it won't be in till the end of June. Derek has a jeep at home he went and checked for it, but his is broken as well. I will let you know when the part arrives." Just to let you know, before I sent the picture I also did a search on Amazon just to get more detail like a part # and stock/availability( one left in stock) and being a prime member it would be delivered in two days(by Sunday May 10/26). So once again I immediately called back and explained that I see it currently on Amazon with a two day delivery window. As we were discussing this she look it up and confirmed to me over the phone that we were both looking at the exact same item and details about the item, like the part name and the delivery window. Her response was....I will let her know as she is also a prime member and I will get her to cancel the original order and reorder the one we were both looking at on Amazon. I thanked her and said let me know what happens. At this time I had no idea who "her/she" was she made reference too, nor did she explain who this person was, so I figured after all this if Amanda say this is what she is going to do, I really didn't have much choice but take her word for it....and just wait and hope for the best......Unreal right people......You couldn't make this stuff up!!!!

They gave me a quote quickly, and the next day my windshield was replaced. They were fast and…read moreprofessional, I highly recommend them.

I had a small crack in my windshield and in the last couple of weeks it started to spread. I have…read morevery limited time with my job and second job on Saturdays so hard to book an appointment. I found auto glass Ottawa who is mobile so checked the one day I had and they were able to accommodate! I was stuck at a medical clinic unknown to when I'd be seen and they came right to me to get the windshield replaced in the parking lot. Philippe Laurin of Express Auto glass came from Gatineau to finish within a 1/2hour. Him & his colleague were very professional, knowledgeable and helpful. I definitely lucked out with their availability and extremely happy... thank-you!

These guys rock. Great prices and fair travel fees. Used them 5 times and never had an issue. Way…read morebetter than dealership. They use great quality glass and when they leave it is a like they were never there minus the new windshield. For broken windows, they also do a full clean up of the glass so great for when your car gets broken into. Happened to me 3 times downtown ottawa.

This company is the best, I got an online response and a quote on the same day which was a Sunday…read moreby the way. On the same email I had an appointment for the next day. Everything was on time and got done within 45 minutes. Nice job, would recommend to everybody. Thank you for the great service.

"From Stone Chip to Crack in Only 45 Minutes!"…read more Yes, you read that right. Speedy can take a 4 mm stone chip and convert it to a magnificent 16 cm crack while you wait. "Small chip," the gentleman proclaimed. "Only a 5% chance this will crack when we try to fix it." (45 minutes later) "It got away from us," the gentleman explained. Lucky me, I thought, upon receiving the news. Still, I got nearly 5 weeks of life out of that nearly-new glass. The best part was when he asked if I'd be interested in getting pricing on a new windshield. A salesman til his dying breath, that one. I did the most graceful, gentlemanly thing I could, which was to leave quietly and write this instead.

Friendly, professional and quality service. I would only suggest management invest in a picnic…read moretable or 2 for summer - they have plenty of green-space far enough from Heron to be enjoyable. For those who prefer to wait the hour for a minor windshield repair. Make sure you call ahead for an appointment.

My daughter needed her windshield replaced on 2017 Chevy due to a stone chip then crack. The team…read moreat Flynn Auto Glass were absolutely amazing. First off, they were so fast to respond to my inquiry, within minutes, and were so friendly and accommodating - The car was in Kinston, I was 6 hours away, so it was done mostly via email and phone, from quote to scheduling. It was replaced on time and at a very attractive price, the whole experience was absolutely awesome. Both my daughter and I are very pleased with the entire service and experience - We highly recommend Flynn auto Glass, you'll be happy you chose them!

Have had my vehicles tinted here multiple times and send a lot of people over to them. I have…read morenever had a problem and the work as been excellent!

Brendan and Callum replaced two rear windows on my Nissan Cube - they were incredibly professional,…read moreefficient, and very reasonably priced. Their mobile service made it very convenient to get the windows replaced; I cannot praise Brendan and Callum from Prime Auto Glass enough for their amazing skills and efficiency.

From the owner: At Prime Auto Glass & Tint, our mission is to deliver top-tier auto window replacement and repair…read moreservices directly to you, with next-day availability and the convenience of mobile service. With three years of dedicated experience, we prioritize your safety and satisfaction by offering complimentary consultations and expert window calibration. Our commitment to quality craftsmanship and personalized care ensures that every customer receives reliable, efficient solutions tailored to their needs. We strive to make your experience as seamless as possible, so you can get back on the road with confidence. Your trust is our greatest asset.