Doctor Defoe has become too busy to talk and communicate with her patients. It's very unfortunate…read morethat since my child has started the braces procedure, I haven't talked to her once! I pay all this money to not know what's going on or if my child is on track progress wise! I am very concerned with the level of customer service and care that we are getting. One time I waited over 15 mins just for the front desk staff to say, she would just call me instead of meeting with me and I never got a call back. What is my insurance being used for!? If an Xray is conducted I SHOULD KNOW! The establishment itself is clean and the staff are polite but I definitely don't feel like I am in the loop with my child's progress or treatment!

Dr.Defoe is great with my daughter. dr Defoe and her staff are very friendly and professional. My…read moredaughter has been seeing her for the past three years and she has been great! We never wait more than five minutes to be called to the back when we have an appointment. I highly recommend her.

Throughout the my daughter's Orthodontics's journey they have been nothing be fantastic. From the…read moreconsultation to going over the payment plans and scheduling., the staff always, friendly and informative follow ups were in and out and always timely. Even through the retainer process they've been helpful. Removed to Anne Arundel County but it was worth the drive throughout the duration. It's convenient that they have two locations which helped accommodate my schedule. I highly recommend Vanguard for your orthodontic needs. Over many visits I've seen a lot of neighbors and friends and some of my daughter's teammates, which reassured me that they love it too.

All five of us in our family have gone through treatment here. The office is friendly, they are…read morefast to react to individual circumstances and emergencies, and give excellent, state of the art care. All charges are fully explained and the staff and Doctors are amazing.

I just got my braces a week ago and the process of getting them was fine. Your mouth is open for a…read morelong time but thats to be expected. A week in a rubber band popped off when I was trying to floss. My teeth are overcrowded so I was not surprised, however to get it put back on is very difficult. I picked this place partially for the reasonable hours listed on the website. Those hours are not the hours they are open at all. They have the most random schedule and I was told that these where their summer hours, which is fine. However if you have summer hours they should be displayed online. I would not have choosen this location if I knew that getting fixes or repairs done throughout this process were going to be so difficult or require me to take leave from my job for everything. If this is not an issue for you then the place is great, however if you have a job that is not located close to this location I would not suggest it because traffic in DC is not your friend in rush hour and their hours do not allow for it.

If I could, I would give esi zero stars. she is extremely rude. she exhibits unprofessional…read morebehavior, dismisses and devalues those around her. Not sure how she still has her dental degree as it should be taken away. Go to her office if you want a bad experince :) !

My teeth are not as straight as I would like. The front desk was friendly however when it was time…read moreto give my teeth an even look, The team joked that it looked like I had been chewing on bottle caps. While everyone laughed, I was taken aback.

This is a wonderful practice. I have a complicated case and was able to consult with both Drs with…read morea full workup with possible options. They were detailed with the pros and cons of each and managing expectations. The experience didn't feel rushed or like they just wanted to take my money. I would highly recommend this practice to anyone needing an orthodontist.

Amazing experience. Friendly and attentive staff. Always a pleasure when visiting. Braces are…read morecoming along perfectly

Did a fabulous job on my duaghters braces. They were professional and the cost was fair. We…read moreinterviewed 7 orthodontists before we choose this practice. They did not cause my daughter to be upset when they explained to her. They were very fairly priced. We had no problems with them and insurance and we are very happy with the job that they performed.

Extremely embarrassed and disappointed. I was just told that I was not welcome to be a client at OX…read moreOrthodontics after years of treatment there. My older son has received treatment there for the last two years. My younger son went in today to have an upper treatment started. He is 9 and will need a lot of work done over time. We agreed on this treatment plan pictured here in October. Today I was told that if I needed to also agree to start lower expander treatment, which would add thousands to the bill. I explained to the doctor that I was a single mom of three children and I needed to take the treatment one step at a time. We had agreed on this plan and I was prepared to pay for this and get the upper treatment today. Dr. Selnick said that she was "not comfortable taking me on as a client" because essentially she needs her clients to be able to jump when she says to jump. That if I didn't "trust her" enough to have a good relationship and allow her to begin all of the treatments at once that she couldn't treat my son. She said she would consider it if I signed a paper saying they thought it would be best to do both upper and lower treatments and I said I would sign it. Then she said "it doesn't matter, I don't think you are the right fit for me." So to be clear, the right fit for Dr. Selnick is someone with money, who doesn't ask questions, who doesn't expect the agreed-upon treatment or payment plan to be accepted. Be ready to be asked (or demanded) to pay exponentially more and asked to leave if you push back. I'm mortified.

This is by far the best dental orthodontic center in all of the DC/Maryland/Virginia area. From the…read moretime of my first referral and scan, throughout my treatment I have only received the best service with a smile (pun intended). OX ortho helped to give me the best smile ever and for that I will forever be grateful to them. Not only are they cutting edge with their technology and dental practices, they also are very accessible and reply quickly to any questions or concerns. Dr. Selnick is so patient and kind as well as all of the other staff and personnel. If you're wondering where you should get the best treatment, fast responses, reasonable pricing, and superior service/treatment: There is no other place to go than OX Ortho.

I was not advised by Dr Michael that Invisalign treatment could cause me to lose my teeth as a…read moreresult of recessed gumline. When I learned of this risk, Dr Michael forced me to pay for services not yet rendered including not giving me the Invisalign trays. When I asked for the trays I was told they were not mine although I paid for them. Beware of this practice. Unethical practice. V. Payton

If you're looking for an orthodontist, this is the one! We went in today for our new patient…read moreappointments, and from the second we walked in the door we knew we found a gem of a spot. Everyone was super friendly, and attentive. They even gave us a tour of the office! Other doctor's offices should take a few notes from Dr. Michael's office. We look forward to being new patients!

My daughter and I both had braces with Dr. Tran, and we couldn't be happier with our experience…read more Dr. Tran is an exceptional orthodontist who truly cares about his patients. He is highly skilled, gentle, patient, and always takes the time to explain each step of the treatment and answer every question with kindness and professionalism. I had my braces at 50 years old and honestly never imagined my teeth could look this beautiful. Thanks to Dr. Tran, I smile more than ever and feel more confident. Choosing to get braces was one of the best decisions I've ever made, and I am so grateful to Dr. Tran for giving me a smile I absolutely love. If you're looking for an orthodontist, I wholeheartedly recommend Dr. Tran. His expertise, gentle care, and genuine compassion make him the very best. Thank you, Dr. Tran, for transforming both of our smiles and giving us confidence that will last a lifetime!

Dr. Tran's work on my teeth was phenomenal. I've always been embarrassed of the way my teeth looked…read moreand Dr. Tran has now given me a smile that I can be proud to show all the time! We started off with a free consultation, Dr. Tran was very professional and personable. We sat and discussed treatment options between braces and Invisalign. We weighted the pros and cons of both, and ultimately I went the braces route. At every appointment, I was learning something new about dental work. I have a feeling Dr. Tran has a passion for teaching because he would explain in layman's term what he was doing and why. I found it reassuring when he explained his thought process while working on my teeth. Doing so allowed me to understand where we were on my individualized treatment plan for straighter teeth. The staff at Tran Orthodontics is a great team. They were always quick to attend to my needs whenever I had any questions or concerns. The dental hygienists always exceeded my expectations whenever I was under their care. Scheduling future appointments was always easy. I found it quite convenient that there are three locations that can provide dental care. They are all located in Silver Spring, Wheaton, and Gaithersburg. I give my highest recommendation to anyone looking for straighter teeth to be under the care of Dr. Tran. I genuinely believe that he is the best there is in the area!

My teen has used Invisalign and the transformation is remarkable and this office makes the whole…read moreprocess easy. Plus everyone professional and friendly.

Gotta love a doctor's office that runs pretty much on schedule (waited 15 minutes), and provides…read moreyou with a decor that leaves you with ideas for your own home!

We love Dr. A! Got braces as an adult in 2004 and now both of my kids see Dr. A. Honest, friendly,…read moreand overall wonderful treatment. Highly recommend!

I first got my braces from Dr.Abraham over 10 years ago and just went back to get another retainer…read more My teeth have remained looking as great as they did from the moment I took off my braces. There is nowhere else I would recommend to get braces! Dr. A really cares about your teeth looking top notch and the support staff is wonderful, they all make you really feel comfortable and at home, best medical office experience! If you are looking for a reliable, professional and great environment to get your braces done look no further!